HP D310 Micro manual Mouse Doesn’t Work, How

Page 10

Solving Problems

The Mouse Doesn’t Work...

Have you checked that...		How
The mouse cable is correctly connected.		1	Switch off the PC (not necessary with a USB
		2	mouse).
		2	Plug the cable into the correct connector on the
			back of the PC (color coding is used for easy
		3	matching).
		3	Switch on the PC.

You are using the latest BIOS.

The mouse is clean (does not apply to optical mouse).

The mouse itself is not defective.

Your mouse uses batteries.

If the PC starts but you still have a problem...

Download the latest BIOS from HP’s Web at:

www.hp.com/go/support.

Clean the mouse ball as shown below.

Replace the mouse by a known working unit or try the mouse with another PC.

Replace the batteries.

Run HP e-Diagtools (refer to page 12).

Solving Problems

Note The USB mouse is not supported by Windows NT 4.0.

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Contents Quick user’s Guide Important Safety Information Important Safety InformationConnecting Devices to the Rear of the PC Setting Up and Using Your PCImportant Ergonomic Information If your PC has no rear voltage selection switch Connecting the Power CordIf your PC is equipped with a rear voltage selection switch Comfort and Safety Checklist Preparing Your Work EnvironmentYour Work Posture OverallStarting Your PC for the First Time Using Your PCStopping Your PC If Your PC Has a Hardware Problem Solving ProblemsIf Your PC Does Not Start Properly Monitor Doesn’t Work Have you checked thatMouse Doesn’t Work HowUsing HP Instant Support Recovering Your PC’s Hard Disk ContentsRecovering or Changing your Operating System Checking Your PC’s ConfigurationWhere Can I Get e-Diagtools? HP Hardware DiagnosticsStarting e-Diagtools from the Hard Drive HP Hardware Warranty GeneralHP Hardware Warranty Options International Warranty Warranty entitlement descriptionHP Customer Care Center Phone Numbers North & Latin America Europe, Middle East & AfricaHP Software Limited Warranty SoftwareSupport Policy for Microsoft Operating Systems Service Pack HP Software License AgreementRegulatory Information Declaration of ConformityFCC for USA only Canadian Department of Communications Notice Safety Warning for the USA and Canada Technical Characteristics Replacing the BatteryRecycling your PC Recycling your PCPage If You Have a Problem

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