HP D310 Micro manual HP Hardware Warranty, General

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HP Hardware Warranty

HP Hardware Warranty

General

This HP Hardware Warranty statement gives you, the customer, express warranty rights from HP, the Manufacturer. Please refer to HP’s web site for an extensive description of your warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO, YOUR HP AUTHORIZED SUPPORT PROVIDER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.

Warranty Repair or Replacement

HP Hardware

During the applicable warranty period, HP warrants that your HP Hardware, Accessory or Supply will be free from defects in materials and workmanship. Except as indicated above, however, HP does not warrant that any HP Hardware, Accessory or Supply will operate uninterrupted or error-free.

During the product warranty period, HP will, within a reasonable time, repair your product or if unable to repair, refund (in the amount of the product purchase price) upon prompt return of the product to your HP Authorized Support Provider or other HP designate. Unless otherwise stated or agreed upon in writing with HP, all hardware components must be returned for refund with the entire central processor unit. The central processor unit (CPU), keyboard, mouse, and Hewlett-Packard accessories inside the system unit at time of purchase—such as video adapters, mass storage devices, and interface controllers—are covered by this warranty.

HP products external to the system unit—such as external storage subsystems, monitors, printers, and other peripherals and accessories added at a later stage—are covered by the applicable warranties for those products.

HP does NOT provide support for this product configured as a network server.

Unless otherwise stated, and to the extent permitted by local law, hardware products may contain remanufactured parts (equivalent to new in performance) or parts subject to prior incidental use. HP may repair or replace hardware products (i) with equivalent products to the products being repaired or replaced but which may have been subject to prior use, (ii) with products containing remanufactured parts equivalent to new in performance or parts which may have been used, or (iii) with equivalent products to an original product that has been discontinued.

Non-HP Hardware

All non-HPproducts or peripherals external to the central processor unit—such as external storage subsystems, monitors, printers, and other peripherals—are covered by the applicable vendor warranties for those products.

Proof of Purchase and Warranty Period

In order to receive support for your hardware and software product for the applicable warranty period, proof of the original purchase date may be required, otherwise the manufacturer’s date (located on the product) becomes the beginning of the warranty period.

Exclusions

Warranty does not apply to defects resulting from: (a) improper or inadequate maintenance or calibration;

(b)software, interfacing, parts or supplies not supplied by HP; (c) unauthorized repair, maintenance, modification or misuse; (d) operation outside of the published operating specifications for the product;

(e)improper site preparation or maintenance; (f) virus infection; or (g) such other exclusions as may be expressly set forth in this Warranty Statement.

Limitation of Implied Warranties

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, ANY IMPLIED WARRANTY BY THE MANUFACTURER OF MERCHANTABILITY FOR FITNESS FOR A PARTICULAR PURPOSE OR OTHER IMPLIED WARRANTIES ARE HEREBY LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT) OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE.

HP Hardware Warranty

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Contents Quick user’s Guide Important Safety Information Important Safety InformationConnecting Devices to the Rear of the PC Setting Up and Using Your PCImportant Ergonomic Information If your PC has no rear voltage selection switch Connecting the Power CordIf your PC is equipped with a rear voltage selection switch Preparing Your Work Environment Comfort and Safety ChecklistOverall Your Work PostureStarting Your PC for the First Time Using Your PCStopping Your PC If Your PC Has a Hardware Problem Solving ProblemsIf Your PC Does Not Start Properly Have you checked that Monitor Doesn’t WorkHow Mouse Doesn’t WorkRecovering or Changing your Operating System Recovering Your PC’s Hard Disk ContentsUsing HP Instant Support Checking Your PC’s ConfigurationWhere Can I Get e-Diagtools? HP Hardware DiagnosticsStarting e-Diagtools from the Hard Drive General HP Hardware WarrantyHP Hardware Warranty Options Warranty entitlement description International WarrantyNorth & Latin America Europe, Middle East & Africa HP Customer Care Center Phone NumbersSoftware HP Software Limited WarrantyHP Software License Agreement Support Policy for Microsoft Operating Systems Service PackDeclaration of Conformity Regulatory InformationFCC for USA only Canadian Department of Communications Notice Safety Warning for the USA and Canada Replacing the Battery Technical CharacteristicsRecycling your PC Recycling your PCPage If You Have a Problem
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