HP D310 Micro manual Solving Problems, If Your PC Does Not Start Properly

Solving Problems

Solving Problems

If Your PC Does Not Start Properly

The PC Doesn’t Power On

Have you checked that...	How
The PC’s power cord or AC/DC adapter is	Connect the power cord or AC/DC adapter to a
properly connected.	￿ working power outlet and to the rear of the PC.

The Power-On Self Test Displays an Error

An on-screen error message or a beep code when the PC starts up means that there is a configuration problem.

Have you checked...

The part of your configuration for which the

Power-On Self Test has detected an error.

If you still have a problem.

There is a Buzzing Noise

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How

For more detailed help refer to the troubleshooting information which is available on HP’s support web site at:

www.hp.com/go/support.

Run HP e-Diagtools (refer to page 12).

This is the pre-boot diagnostics capability feature. It detects problems with your PC.

There is a buzzing noise.	￿	1	Count the number of beeps after the buzzer.
		2	Contact Support (refer to page 16).

If Your PC Has a Hardware Problem

Solving Problems

The Keyboard Doesn’t Work...

Have you checked that...

The keyboard cable is correctly connected.

The keyboard is clean and no keys are stuck down.

The keyboard itself is not defective.

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How

Plug the cable into the correct connector on the back of the PC. Color coding is used for easy matching.

Check all keys are at the same height, and none are stuck.

Either replace the keyboard by a known working unit or try the keyboard with another PC.

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