HP 8300 manual Password, Connectors on system board

Page 207

M

Media Card Reader problems 134

memory module removing 60

memory problems 153 metal plate

removing 51 monitor problems 136 mouse

cleaning 37 synchronizing wireless 42

mouse problems 145 mSATA SSD

removing 80

N

network problems 149 numeric error codes 176

O

opening the computer 40 operating guidelines 35 optical disc drive

replacing 57 optical drive connector

removing 120 optical drive problems 156 overheating, prevention 35

P password

clearing 187 power-on 187 setup 187

POST error messages 175 power cord set requirements country specific 193

power problems 129 power supply 194, 195

removing 90 power-on password 187 printer problems 143 problems

audio 141 CD-ROM or DVD 156 flash drive 158 front panel 160 general 125

hard drive 131 hardware installation 147

Internet access 160 keyboard 145

Media Card Reader 134 memory 153

monitor 136 mouse 145 network 149 power 129 printer 143 processor 155 software 162

processor problems 155

R

 

 

 

 

 

 

rear components

5

 

rear port cover

 

 

 

removing

 

41

 

 

recovery partition

173

 

removal and replacement

procedures

 

 

 

 

 

access panel

45

 

All-in One chassis 40

antenna

109

 

 

card reader board

100

converter board

70

display panel

111

 

fan

87

 

 

 

 

 

front bezel

105

 

graphics board

84

 

hard drive connector

120

heat sink

 

75

 

 

hood sensor

118

 

lower panel

50

 

memory

60

 

 

 

metal plate

51

 

 

mSATA SSD

80

 

optical drive connector 120

power button board

102

power supply

90

 

preparing to disassemble the

computer

40

 

 

serial port

 

65

 

 

side panels

88

 

 

speakers

 

86

 

 

stand

48

 

 

 

 

system board

93

 

thermal module

75

 

touch sensor board

73

webcam module

67

WLAN module

81

 

removing battery 63

 

resetting

 

 

 

CMOS

187

 

 

password jumper

187

restoring the hard drive

173

rotation 7

 

 

 

S

 

 

 

safety and comfort

122

safety precautions

 

 

cleaning

36

 

 

SATA

 

 

 

connectors on system board

30

 

 

 

data cable pinouts

30

hard drive characteristics 30

screws, correct size

38

security

access panel security screw location 42

serial port removing 65

service considerations 37 setup password 187 side components 4

side panels removing 88

software problems 162 servicing computer 38

spare part number tamper-resistent wrench 38 Torx T-15 screwdriver 38

speakers removing 86

specifications computer 194

stand removing 48

static electricity 33 swivel adjustment 6 synchronizing wireless keyboard

and mouse 42 system board

removing 93

SATA connectors 30

T

tamper-proof screws tool 38

Index 197

Image 207
Contents Maintenance & Service Guide Maintenance & Service Guide Iii About This BookIv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Troubleshooting Without Diagnostics 122 Backup and Recovery 165 Models 194 195 Country-specific requirements 193Page Overview Product FeaturesPage Front components 1Front componentsComponent 2Side components Side components3Rear components Rear components6Adjusting swivel Product Features Adjusting the tilt/swivel baseHeight adjustable/recline stand optional To install the height adjustable stand Activating and Customizing the Software Activating and customizing the software in WindowsActivating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility1Computer Setup-File 2Computer Setup-Storage Computer Setup-StorageMax eSATA Speed Removable Media BootStorage Options ESATA Port Sata EmulationBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test 3Computer Setup-Security Computer Setup-SecuritySlot Security Network BootDevice Security USB SecuritySecurity Virtualization Technology Directed I/O System SecurityDriveLock Security Secure BootManagement Computer Setup-Power4Computer Setup-Power Option Description OS PowerThermal Hardware PowerComputer Setup-Advanced 5Computer Setup-Advanced for advanced usersOption Heading Power-On Options Device Options Bios Power-OnOnboard Devices Bus OptionsRecovering the Configuration Settings VGA ConfigurationAMT Configuration HP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics UefiHow to access and run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesSmart ATA Drives Routine Care and Disassembly Preparation Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipmentMethod Voltage Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsRecommended materials and equipment Operating GuidelinesRoutine Care General cleaning safety precautionsCleaning the computer case Cleaning the keyboardService Considerations Cleaning the displayCleaning the mouse Hard drives Cables and connectorsTools and software requirements ScrewsLithium coin cell battery Preparing to disassemble the computer Removal and Replacement Procedures All-in One AIO ChassisCable management cover Removing the rear port coverSynchronizing the optional wireless keyboard or mouse Installing an access panel security screwPage Page 6Removing the access panel Access panel Access panelPage Page Stand Page Lower panel 12Lower panel location To remove the access panelMetal plate is located under the stand Metal platePage Replacing drives Remove the access panel see Access panel on Replacing drivesPage Page Page 23Optical drive location Replacing the optical disc drivePage Page Memory Location System Board Label Channel 1Identifying Sodimm locationsPage Replacing the battery Page 34Serial port location To remove the serial port Serial portPage Webcam module Remove the access panel see Access panel on Webcam modulePage Page 40Converter board location To remove the converter board Converter boardPage Inch Touch sensor board Page Heat sinks Graphics board and processor Graphics heat sinkTo remove the heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive 50mSATA SSD location To remove the mSATA SSD Wlan module51WLAN module location To remove the Wlan module Page 54Graphics board location To remove the graphics board Graphics boardPage 56Speaker location To remove the speakers SpeakersFan 59Side panel locations To remove the side panels Side panelsRotate the panel out and off of the computer 61Power supply location To remove the power supply Power supply63Removing the power supply Power supply Page Remove the processor see Processor on System boardPage Page Page Page Updating Bios with correct display manufacturer Setup Field Name Comment Label Updating Smbios InformationCard reader board Page Power button board 71Removing the Mylar shield Power button board Page Front bezel Page Bottom 2 screw Right 4 screws Bottom 2 screw Antenna Page Display panel To install the antenna, reverse the removal proceduresPage 81Display panel screw locations 6300 models CMI panel Page Page Inch Page Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 123 in this guide Helpful HintsPage Select Control Panel Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionPoor performance Cause Solution 126 Troubleshooting Without DiagnosticsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionUnder Windows System, click Run Go to Start All Programs AccessoriesRun All apps icon128 Troubleshooting Without Diagnostics Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution 130 Troubleshooting Without Diagnostics 3Solving Hard Drive Problems Solving Hard Drive ProblemsStorage Boot Order list 132 Troubleshooting Without DiagnosticsAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionComputer seems to be locked up Cause Solution Device ConfigurationCan not write to the media card Cause Solution Solving Media Card Reader Problems134 Troubleshooting Without Diagnostics 4Solving Media Card Reader ProblemsSolving Media Card Reader Problems 135 Solving Display Problems 136 Troubleshooting Without Diagnostics5Solving Display Problems Solving Display Problems Select ImageControl/ Horizontal Position or Vertical 138 Troubleshooting Without DiagnosticsDim characters Cause Solution Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution 140 Troubleshooting Without DiagnosticsDevice Security System Audio Solving Audio Problems6Solving Audio Problems Sound cuts in and out Cause Solution142 Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause SolutionControl Panel, and then select Device Manager Solving Printer Problems 7Solving Printer ProblemsControl Panel , and then select Device Manager Printer will not print Cause Solution 144 Troubleshooting Without DiagnosticsPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems 1458Solving Keyboard Problems 9Solving Mouse Problems 146 Troubleshooting Without DiagnosticsSecurity USB Security Solving Hardware Installation ProblemsSolving Hardware Installation Problems 147 10Solving Hardware Installation ProblemsComputer will not start Cause Solution 148 Troubleshooting Without DiagnosticsSolving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 150 Troubleshooting Without Diagnostics Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution 152 Troubleshooting Without DiagnosticsNew network card will not boot Cause Solution Solving Memory ProblemsMemory count during Post is wrong Cause Solution 154 Troubleshooting Without Diagnostics12Solving Memory Problems Out of memory error Cause SolutionCause Solution Solving Processor Problems13Solving Processor Problems Poor performance is experienced Cause SolutionSecurity Network Boot Solving CD-ROM and DVD Problems156 Troubleshooting Without Diagnostics 14Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionUSB flash drive not found identified Cause Solution Solving USB Flash Drive Problems158 Troubleshooting Without Diagnostics 15Solving USB Flash Drive ProblemsSolving USB Flash Drive Problems Unable to connect to the Internet Cause Solution Solving Front Panel Component ProblemsSolving Internet Access Problems 160 Troubleshooting Without DiagnosticsSolving Internet Access Problems 161 Select Start Control PanelClick Internet Options 162 Troubleshooting Without Diagnostics Solving Software ProblemsVerify that the software is certified by Microsoft for your Contacting Customer Support Backup and Recovery Restoring and recovering in WindowsSystem Restore Backup and Recovery System RecoverySystem Recovery when Windows is not responding Creating recovery media Page Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryFollow the on-screen instructions Using f11 recovery toolsPage Post Error Messages Control panel message Description Recommended action Post Error MessagesPost Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Save Changes and Exit. Reenter Under Storage DPS Self-testChange Storage Storage Options Sata Emulation to IDE, and select FilePost Error Messages If the error persists, update to the latest Bios version and ME firmware version Keyboard failure while Network Server Possible Cause Recommended Action Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityFor systems with integrated graphics, replace Install a TXT capable processor Cmos Password Security and ResettingPassword Security and Resetting Cmos Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Cmos button Locate, press, and hold the Cmos button in for five secondsPower Cord Set Requirements Japanese Power Cord RequirementsGeneral requirements Country Accrediting Agency Country-specific requirementsModels SpecificationsAppendix B Specifications Table B-1SpecificationsModels Table B-2SpecificationsIndex Safety precautionsConnectors on system board Password
Related manuals
Manual 23 pages 14.48 Kb Manual 4 pages 56.97 Kb Manual 4 pages 39.59 Kb Manual 4 pages 4.61 Kb Manual 9 pages 43 Kb Manual 4 pages 30.57 Kb

8300 specifications

The HP 8300 is a versatile and efficient desktop computer designed for business environments and power users. As part of the HP Elite series, the 8300 is tailored to deliver robust performance, security, and manageability.

One of the key features of the HP 8300 is its selection of Intel processors. Users can opt for third-generation Intel Core i3, i5, or i7 CPUs, providing a range of performance levels suitable for various workloads, from basic office tasks to more intensive applications. This adaptability makes the 8300 a suitable choice for organizations needing reliable computing power.

The system supports up to 32GB of DDR3 RAM, allowing for smooth multitasking and improved efficiency in handling resource-heavy applications. The flexibility in memory options ensures that businesses can configure the machine to meet their specific needs.

For storage, the HP 8300 offers various choices including traditional Hard Disk Drives (HDD) and Solid State Drives (SSD), significantly enhancing data access speeds and system responsiveness. With multiple configuration options, users can select from up to 1TB of storage capacity, providing ample room for files and applications.

Connectivity is also a strong point for the HP 8300. The desktop is equipped with multiple USB 3.0 ports, facilitating quick file transfers and easy peripheral connectivity. Additional ports, including USB 2.0, VGA, DP, and serial ports, ensure compatibility with a wide array of devices and legacy equipment.

Security technologies are integrated within the HP 8300 framework, including features like BIOS protection, HP Client Security, and optional fingerprint readers. These security measures help safeguard sensitive data and provide an additional layer of protection against unauthorized access.

The HP 8300 also supports various operating systems, including Windows 10 Pro, ensuring organizations can deploy the desktop within their existing IT ecosystem. Furthermore, the machine’s compatibility with HP tools for remote management enhances administrators' ability to oversee multiple devices efficiently.

In summary, the HP 8300 embodies a blend of powerful hardware, extensive configuration options, robust security features, and effective management capabilities, making it a compelling desktop solution for businesses aiming for productivity and reliability. With its comprehensive feature set, it stands out as an exceptional choice for both individual and organizational computing needs.