HP 8300 manual About This Book, Iii

Page 3

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

Image 3
Contents Maintenance & Service Guide Maintenance & Service Guide Iii About This BookIv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Troubleshooting Without Diagnostics 122 Backup and Recovery 165 Models 194 195 Country-specific requirements 193Page Overview Product FeaturesPage Front components 1Front componentsComponent 2Side components Side components3Rear components Rear components6Adjusting swivel Product Features Adjusting the tilt/swivel baseHeight adjustable/recline stand optional To install the height adjustable stand Activating and Customizing the Software Activating and customizing the software in WindowsActivating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility1Computer Setup-File 2Computer Setup-Storage Computer Setup-StorageMax eSATA Speed Removable Media BootStorage Options ESATA Port Sata EmulationBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test 3Computer Setup-Security Computer Setup-SecuritySlot Security Network BootDevice Security USB SecuritySecurity Virtualization Technology Directed I/O System SecurityDriveLock Security Secure BootManagement Computer Setup-Power4Computer Setup-Power Option Description OS PowerThermal Hardware PowerComputer Setup-Advanced 5Computer Setup-Advanced for advanced usersOption Heading Power-On Options Device Options Bios Power-OnOnboard Devices Bus OptionsRecovering the Configuration Settings VGA ConfigurationAMT Configuration HP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics UefiHow to access and run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesSmart ATA Drives Routine Care and Disassembly Preparation Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipmentMethod Voltage Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsRecommended materials and equipment Operating GuidelinesRoutine Care General cleaning safety precautionsCleaning the computer case Cleaning the keyboardService Considerations Cleaning the displayCleaning the mouse Hard drives Cables and connectorsTools and software requirements ScrewsLithium coin cell battery Preparing to disassemble the computer Removal and Replacement Procedures All-in One AIO ChassisCable management cover Removing the rear port coverSynchronizing the optional wireless keyboard or mouse Installing an access panel security screwPage Page 6Removing the access panel Access panel Access panelPage Page Stand Page Lower panel 12Lower panel location To remove the access panelMetal plate is located under the stand Metal platePage Replacing drives Remove the access panel see Access panel on Replacing drivesPage Page Page 23Optical drive location Replacing the optical disc drivePage Page Memory Location System Board Label Channel 1Identifying Sodimm locationsPage Replacing the battery Page 34Serial port location To remove the serial port Serial portPage Webcam module Remove the access panel see Access panel on Webcam modulePage Page 40Converter board location To remove the converter board Converter boardPage Inch Touch sensor board Page Heat sinks Graphics board and processor Graphics heat sinkTo remove the heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive 50mSATA SSD location To remove the mSATA SSD Wlan module51WLAN module location To remove the Wlan module Page 54Graphics board location To remove the graphics board Graphics boardPage 56Speaker location To remove the speakers SpeakersFan 59Side panel locations To remove the side panels Side panelsRotate the panel out and off of the computer 61Power supply location To remove the power supply Power supply63Removing the power supply Power supply Page Remove the processor see Processor on System boardPage Page Page Page Updating Bios with correct display manufacturer Setup Field Name Comment Label Updating Smbios InformationCard reader board Page Power button board 71Removing the Mylar shield Power button board Page Front bezel Page Bottom 2 screw Right 4 screws Bottom 2 screw Antenna Page Display panel To install the antenna, reverse the removal proceduresPage 81Display panel screw locations 6300 models CMI panel Page Page Inch Page Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 123 in this guide Helpful HintsPage Select Control Panel Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionPoor performance Cause Solution 126 Troubleshooting Without DiagnosticsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionUnder Windows System, click Run Go to Start All Programs AccessoriesRun All apps icon128 Troubleshooting Without Diagnostics Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution 130 Troubleshooting Without Diagnostics 3Solving Hard Drive Problems Solving Hard Drive ProblemsStorage Boot Order list 132 Troubleshooting Without DiagnosticsAdvanced Power-On Options Nonsystem disk/NTLDR missing message Cause SolutionComputer seems to be locked up Cause Solution Device ConfigurationCan not write to the media card Cause Solution Solving Media Card Reader Problems134 Troubleshooting Without Diagnostics 4Solving Media Card Reader ProblemsSolving Media Card Reader Problems 135 Solving Display Problems 136 Troubleshooting Without Diagnostics5Solving Display Problems Solving Display Problems Select ImageControl/ Horizontal Position or Vertical 138 Troubleshooting Without DiagnosticsDim characters Cause Solution Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution 140 Troubleshooting Without DiagnosticsDevice Security System Audio Solving Audio Problems6Solving Audio Problems Sound cuts in and out Cause Solution142 Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause SolutionControl Panel, and then select Device Manager Solving Printer Problems 7Solving Printer ProblemsControl Panel , and then select Device Manager Printer will not print Cause Solution 144 Troubleshooting Without DiagnosticsPrinter will not turn on Cause Solution Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems 1458Solving Keyboard Problems 9Solving Mouse Problems 146 Troubleshooting Without DiagnosticsSecurity USB Security Solving Hardware Installation ProblemsSolving Hardware Installation Problems 147 10Solving Hardware Installation ProblemsComputer will not start Cause Solution 148 Troubleshooting Without DiagnosticsSolving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 150 Troubleshooting Without Diagnostics Manager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution 152 Troubleshooting Without DiagnosticsNew network card will not boot Cause Solution Solving Memory ProblemsMemory count during Post is wrong Cause Solution 154 Troubleshooting Without Diagnostics12Solving Memory Problems Out of memory error Cause SolutionCause Solution Solving Processor Problems13Solving Processor Problems Poor performance is experienced Cause SolutionSecurity Network Boot Solving CD-ROM and DVD Problems156 Troubleshooting Without Diagnostics 14Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionUSB flash drive not found identified Cause Solution Solving USB Flash Drive Problems158 Troubleshooting Without Diagnostics 15Solving USB Flash Drive ProblemsSolving USB Flash Drive Problems Unable to connect to the Internet Cause Solution Solving Front Panel Component ProblemsSolving Internet Access Problems 160 Troubleshooting Without DiagnosticsSolving Internet Access Problems 161 Select Start Control PanelClick Internet Options 162 Troubleshooting Without Diagnostics Solving Software ProblemsVerify that the software is certified by Microsoft for your Contacting Customer Support Backup and Recovery Restoring and recovering in WindowsSystem Restore Backup and Recovery System RecoverySystem Recovery when Windows is not responding Creating recovery media Page Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryFollow the on-screen instructions Using f11 recovery toolsPage Post Error Messages Control panel message Description Recommended action Post Error MessagesPost Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Save Changes and Exit. Reenter Under Storage DPS Self-testChange Storage Storage Options Sata Emulation to IDE, and select FilePost Error Messages If the error persists, update to the latest Bios version and ME firmware version Keyboard failure while Network Server Possible Cause Recommended Action Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityFor systems with integrated graphics, replace Install a TXT capable processor Cmos Password Security and ResettingPassword Security and Resetting Cmos Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Cmos button Locate, press, and hold the Cmos button in for five secondsPower Cord Set Requirements Japanese Power Cord RequirementsGeneral requirements Country Accrediting Agency Country-specific requirementsModels SpecificationsAppendix B Specifications Table B-1SpecificationsModels Table B-2SpecificationsIndex Safety precautionsConnectors on system board Password
Related manuals
Manual 23 pages 14.48 Kb Manual 4 pages 56.97 Kb Manual 4 pages 39.59 Kb Manual 4 pages 4.61 Kb Manual 9 pages 43 Kb Manual 4 pages 30.57 Kb

8300 specifications

The HP 8300 is a versatile and efficient desktop computer designed for business environments and power users. As part of the HP Elite series, the 8300 is tailored to deliver robust performance, security, and manageability.

One of the key features of the HP 8300 is its selection of Intel processors. Users can opt for third-generation Intel Core i3, i5, or i7 CPUs, providing a range of performance levels suitable for various workloads, from basic office tasks to more intensive applications. This adaptability makes the 8300 a suitable choice for organizations needing reliable computing power.

The system supports up to 32GB of DDR3 RAM, allowing for smooth multitasking and improved efficiency in handling resource-heavy applications. The flexibility in memory options ensures that businesses can configure the machine to meet their specific needs.

For storage, the HP 8300 offers various choices including traditional Hard Disk Drives (HDD) and Solid State Drives (SSD), significantly enhancing data access speeds and system responsiveness. With multiple configuration options, users can select from up to 1TB of storage capacity, providing ample room for files and applications.

Connectivity is also a strong point for the HP 8300. The desktop is equipped with multiple USB 3.0 ports, facilitating quick file transfers and easy peripheral connectivity. Additional ports, including USB 2.0, VGA, DP, and serial ports, ensure compatibility with a wide array of devices and legacy equipment.

Security technologies are integrated within the HP 8300 framework, including features like BIOS protection, HP Client Security, and optional fingerprint readers. These security measures help safeguard sensitive data and provide an additional layer of protection against unauthorized access.

The HP 8300 also supports various operating systems, including Windows 10 Pro, ensuring organizations can deploy the desktop within their existing IT ecosystem. Furthermore, the machine’s compatibility with HP tools for remote management enhances administrators' ability to oversee multiple devices efficiently.

In summary, the HP 8300 embodies a blend of powerful hardware, extensive configuration options, robust security features, and effective management capabilities, making it a compelling desktop solution for businesses aiming for productivity and reliability. With its comprehensive feature set, it stands out as an exceptional choice for both individual and organizational computing needs.