HP dx2700 manual Solving Hardware Installation Problems

Page 85

Troubleshooting Without Diagnostics

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows XP Home/ Professional will automatically recognize the device and configure the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows XP Home/Professional, use the Add Hardware Wizard and follow the instructions that appear on the screen.

Problem

Cause

Solution

A new device is not recognized as part of the system.

Device is not seated or

Ensure that the device is properly

connected properly.

and securely connected and that pins

 

in the connector are not bent down.

 

 

Cable(s) of new external

Ensure that all cables are properly

device are loose or

and securely connected and that pins

power cables are

in the cable or connector are not

unplugged.

bent down.

 

 

Power switch of new

Turn off the computer, turn on the

external device is not

external device, then turn on the

turned on.

computer to integrate the device with

 

the computer system.

 

 

When the system

Reboot the computer and follow the

advised you of changes

instructions for accepting the

to the configuration, you

changes.

did not accept them.

 

A plug and play board may not automatically configure when added if the default configuration conflicts with other devices.

Use Windows XP Device Manager to deselect the automatic settings for the board and choose a basic configuration that does not cause a resource conflict. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict.

Computer will not start.

Wrong memory modules

 

were used in the

 

upgrade or memory

 

modules were installed

 

in the wrong location.

1.Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation.

2.Observe the beeps and LED lights on the front of the computer. See “Interpreting Diagnostic Lights and Audible Codes” to determine possible causes.

3.If you still cannot resolve the issue, contact Customer Support.

 

Service Reference Guide

431672-001

D–5

Image 85
Contents Service reference guide September Service Reference GuideService Reference Guide Contents Contents Front I/O Panel Housing Assembly MT chassis Microsoft Windows XP/Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with WinXP OSWindows XP Home and XP Professional Power-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Computer Setup MenuHeading Option Description Heading OptionDescription Features Sata Port For each, allows you toCD-ROM Allows you to set Dvmt Mode to Parallel port Allows you to select a setting for the onboard S1 POS PnP/PCI IRQ Resources Configurations Backing up the Cmos Recovering the Configuration SettingsRestoring the Cmos FailSafe Boot Block ROM Initial Configuration and DeploymentDesktop Management ROM FlashPower Management Dual-State Power ButtonEstablishing a Supervisor Password Using Computer Setup Password SecurityEstablishing a User Password Using Computer Setup SecurityEntering a User Password Delimiter character as shown current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Hard Drive Characteristics Serial ATA Drive Guidelines and FeaturesSata 1.5 and 3.0 Hard Drives Sata Hard Drive Cables Sata Power CableSata Data Cable Pin Number Usage Device Plug Host PlugDrive Capacities Sata Smart DrivesWindows 2000, XP, and Linux Native Mode Legacy ModeMicrotower MT/Small Form Factor SFF Chassis DesignationsDx2708 MT Dx2700SFF Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection Levels Method VoltageCleaning the Computer Case General Cleaning Safety PrecautionsRoutine Care Cleaning the Monitor Cleaning the KeyboardCleaning the Mouse Tools and Software Requirements Service ConsiderationsScrews Lithium Coin Cell Battery Cables and ConnectorsHard Drives Preparation for Disassembly Access Panel MT Chassis Front Bezel MT Chassis Removing the Computer Access Panel Removing the Front Bezel Installing the Tower Stand Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisRotating the Easy Access Drive Bay Installing DDR2-SDRAM DIMMs SFF chassisInstalling a Dimm Expansion Slot Cover Lock Expansion Cards2 PCI/PCIe Expansion Card 431672-001 Removing the Expansion Slot Cover Installing an Expansion CardInstalling an Expansion Card Removing an Expansion Card Cable Management Locating Drive Positions DrivesDrive Positions Removing a DriveItem Description Desktop Drive Positions Locating Drive Positions SFF chassisRemoving an Optical Drive or Diskette Drive SFF chassis Installing an Optional Optical Drive SFF chassis Installing Guide Screws in the Optical Drive Connecting the Flat Ribbon Cable and Audio Cable Removing and Replacing the Hard Drive Upgrading the Hard Drive SFF chassisRemove the screw Slide the drive to the right of the bay Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor 431672-001 System Board Battery Battery Holder Power Supply Connector and Icon Pin Signal Connector Pin AssignmentsEnhanced Keyboard MouseConnector and Icon 1/8 miniphone Pin Signal Serial Interface, Powered and Non-PoweredParallel Interface MicrophoneLine-In Audio HeadphoneLine-Out Audio MonitorPin Power for CPU Pin PowerConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action Post Error Messages Default Settings Save and Exit Ensure the system board Bios supports the processorPost Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsProblem Cause Solution Solving General ProblemsStandby mode Num Lock key Problem Cause Solution Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving DiskOnKey Problems Solving Internet Access ProblemsPanel Select Start ControlOptions Delete Cookies buttonProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Restoring the Software Contacting Customer Support Memory
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dx2700 specifications

The HP dx2700 is a versatile and robust desktop computer designed to meet the needs of home users and small businesses alike. Launched as part of HP's line of reliable and cost-effective computing solutions, the dx2700 offers a blend of performance, reliability, and expandability, making it an attractive option for a variety of tasks.

One of the key features of the HP dx2700 is its use of AMD processors, including the Athlon and Sempron lines, which provide efficient multitasking capabilities and solid performance for everyday computing tasks. These processors are designed to handle office applications, multimedia playback, and web browsing with ease. Coupled with the right amount of RAM—available configurations typically range from 1GB to 4GB—the dx2700 can smoothly run multiple applications simultaneously.

In terms of storage, the dx2700 comes equipped with various hard drive options, providing ample space for files, multimedia, and applications. Users can choose from traditional SATA hard drives with capacities ranging from 80GB to 500GB, ensuring that there is enough room for all necessary data. Additionally, the system supports optional DVD drives, allowing for easy playback and burning of media content.

The dx2700 is built with expandability in mind, featuring several PCI and PCI Express slots that enable users to add components such as additional graphics cards or sound cards, enhancing the overall functionality of the system. This customizability makes it a suitable choice for those looking to upgrade their desktop to meet evolving computing demands.

Moreover, the HP dx2700 boasts a range of connectivity options, including multiple USB ports, audio jacks, and Ethernet ports, enabling seamless integration with peripherals like printers, cameras, and networks. The built-in Ethernet port supports fast and reliable internet connections, further enhancing the user experience.

For power management, the HP dx2700 integrates energy-efficient technologies that help reduce electricity consumption without sacrificing performance. The compact design also ensures that it easily fits into various office setups, maximizing workspace efficiency.

Overall, the HP dx2700 is a reliable desktop option ideal for users seeking a balance of performance, expandability, and cost-effectiveness. Its combination of robust processing power, ample storage, and customizable features makes it suitable for a range of applications, from basic web browsing to more demanding office tasks. With its durability and practical design, the HP dx2700 remains a commendable choice in the desktop market.