HP dx2700 manual Solving Drive Key Problems, Solving Internet Access Problems

Page 99

 

 

 

 

Troubleshooting Without Diagnostics

 

 

 

 

 

 

 

 

 

Solving CD-ROM and DVD Problems (Continued)

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

Recording audio CDs is

Wrong or poor quality

1.

Try using a slower recording

 

difficult or impossible.

media type.

 

speed.

 

 

 

2.

Verify that you are using the

 

 

 

 

correct media for the drive.

 

 

 

3.

Try a different brand of media.

 

 

 

 

Quality varies widely between

 

 

 

 

manufacturers.

 

 

 

 

 

 

Solving Drive Key Problems

Solving DiskOnKey Problems

Problem

Cause

Solution

Drive Key is not seen as a drive letter in Windows XP.

The drive letter after the last physical drive is not available.

Change the default drive letter for the Drive Key in Windows XP.

The computer boots to DOS Drive Key is bootable.

Install the Drive Key after the

after making a bootable

operating system boots.

Drive Key.

 

 

 

Solving Internet Access Problems

Solving Internet Access Problems

Problem

Cause

Solution

Unable to connect to the Internet.

Internet Service Provider (ISP) account is not set up properly.

Verify Internet settings or contact the ISP for assistance.

Modem is not set up properly.

Reconnect the modem. Verify the connections are correct using the quick setup documentation.

Web browser is not set up properly.

Verify that the Web browser is installed and set up to work with your ISP.

 

Cable/ DSL modem is

Plug in cable/DSL modem. You

 

not plugged in.

should see a “power” LED light on

 

 

the front of the cable/DSL modem.

 

 

 

 

Service Reference Guide

431672-001

D–19

Page 98 Page 100
Image 99
Page 98 Page 100
Contents
Service reference guide September Service Reference GuideService Reference Guide Contents Contents Front I/O Panel Housing Assembly MT chassis Microsoft Windows XP/Redflag Linux Installing the Operating SystemConverting to Ntfs Associated with WinXP OS HP SoftwareWindows XP Home and XP Professional Power-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description Heading OptionDescription Features Sata Port For each, allows you toCD-ROM Allows you to set Dvmt Mode to Parallel port Allows you to select a setting for the onboard S1 POS PnP/PCI IRQ Resources Configurations Recovering the Configuration Settings Backing up the CmosRestoring the Cmos ROM Flash Initial Configuration and DeploymentFailSafe Boot Block ROM Desktop ManagementPower Management Dual-State Power ButtonSecurity Password SecurityEstablishing a Supervisor Password Using Computer Setup Establishing a User Password Using Computer SetupEntering a User Password Delimiter character as shown current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata 1.5 and 3.0 Hard Drives Pin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CableSata Smart Drives Drive CapacitiesWindows 2000, XP, and Linux Native Mode Legacy ModeMicrotower MT/Small Form Factor SFF Chassis DesignationsDx2708 MT Dx2700SFF Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseRoutine Care Cleaning the Keyboard Cleaning the MonitorCleaning the Mouse Service Considerations Tools and Software RequirementsScrews Cables and Connectors Lithium Coin Cell BatteryHard Drives Preparation for Disassembly Access Panel MT Chassis Front Bezel MT Chassis Removing the Computer Access Panel Removing the Front Bezel Installing the Tower Stand Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisRotating the Easy Access Drive Bay Installing DDR2-SDRAM DIMMs SFF chassisInstalling a Dimm Expansion Cards Expansion Slot Cover Lock2 PCI/PCIe Expansion Card 431672-001 Removing the Expansion Slot Cover Installing an Expansion CardInstalling an Expansion Card Removing an Expansion Card Cable Management Locating Drive Positions DrivesRemoving a Drive Drive PositionsItem Description Desktop Drive Positions Locating Drive Positions SFF chassisRemoving an Optical Drive or Diskette Drive SFF chassis Installing an Optional Optical Drive SFF chassis Installing Guide Screws in the Optical Drive Connecting the Flat Ribbon Cable and Audio Cable Removing and Replacing the Hard Drive Upgrading the Hard Drive SFF chassisRemove the screw Slide the drive to the right of the bay Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor 431672-001 System Board Battery Battery Holder Power Supply Mouse Connector Pin AssignmentsConnector and Icon Pin Signal Enhanced KeyboardMicrophone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceMonitor HeadphoneLine-In Audio Line-Out AudioPin Power Pin Power for CPUConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action Post Error Messages Default Settings Save and Exit Ensure the system board Bios supports the processorPost Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Problem Cause SolutionStandby mode Num Lock key Problem Cause Solution Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Click Start All Programs Accessories System ToolsSolving Audio Problems Solving Audio ProblemsSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network Problems Restore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving DiskOnKey ProblemsDelete Cookies button Select Start ControlPanel OptionsProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Restoring the Software Contacting Customer Support Memory
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