HP dx2700 manual Solving Memory Problems

Page 96

Troubleshooting Without Diagnostics

Solving Memory Problems

ÄCAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the system will not boot the operating system.

Solving Memory Problems

Problem

Cause

Solution

System will not boot or does not function properly after installing additional memory modules.

Memory module is not the correct type or speed or the new memory module is not seated properly.

Replace module with the correct industry-standard device for the computer.

ECC memory modules are not supported.

Out of memory error.

Memory configuration

Use the Device Manager to check

 

may not be set up

memory configuration.

 

correctly.

 

 

 

 

 

You have run out of

Check the application

 

memory to run the

documentation to determine the

 

application.

memory requirements.

 

 

 

Memory count during POST

The memory modules

Check that the memory modules

is wrong.

may not be installed

have been installed correctly and

 

correctly.

that proper modules are used.

 

 

 

Insufficient memory error

Too many Terminate

Delete any TSRs that you do

during operation.

and Stay Resident

not need.

 

programs (TSRs) are

 

 

installed.

 

 

 

 

 

You have run out of

Check the memory requirements for

 

memory for the

the application or add more

 

application.

memory to the computer.

 

 

 

Power LED flashes GREEN

Memory is installed

1. Reseat DIMMs.

five times, once every

incorrectly or is bad.

2. Replace DIMMs one at a time to

second, followed by a two

 

 

isolate the faulty module.

second pause. Also, five

 

 

3. Replace third-party memory

simultaneous beeps will be

 

 

with HP memory.

heard.

 

 

4. Replace the system board.

 

 

 

 

 

 

D–16

431672-001

Service Reference Guide

Page 95 Page 97
Image 96
Page 95 Page 97
Contents Service reference guide Service Reference Guide SeptemberService Reference Guide Contents Contents Front I/O Panel Housing Assembly MT chassis Installing the Operating System Microsoft Windows XP/Redflag LinuxConverting to Ntfs Associated with WinXP OS HP SoftwareWindows XP Home and XP Professional Setup Utilities and Diagnostics Features Power-On Self-Test PostComputer Setup Utilities Using Computer Setup F10 UtilitiesSetup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description Features Sata Port For each, allows you to Heading OptionDescriptionCD-ROM Allows you to set Dvmt Mode to Parallel port Allows you to select a setting for the onboard S1 POS PnP/PCI IRQ Resources Configurations Recovering the Configuration Settings Backing up the CmosRestoring the Cmos Initial Configuration and Deployment FailSafe Boot Block ROMDesktop Management ROM FlashDual-State Power Button Power ManagementPassword Security Establishing a Supervisor Password Using Computer SetupEstablishing a User Password Using Computer Setup SecurityEntering a User Password Current password/new password/new password Delimiter character as shown current passwordSurge-Tolerant Power Supply National Keyboard Delimiter CharactersSerial ATA Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata 1.5 and 3.0 Hard Drives Sata Power Cable Sata Hard Drive CablesSata Data Cable Pin Number Usage Device Plug Host PlugSata Smart Drives Drive CapacitiesWindows 2000, XP, and Linux Legacy Mode Native ModeChassis Designations Microtower MT/Small Form Factor SFFDx2708 MT Dx2700SFF Electrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Grounding the Work AreaRecommended Materials and Equipment Static Shielding Protection Levels Method VoltageGeneral Cleaning Safety Precautions Cleaning the Computer CaseRoutine Care Cleaning the Keyboard Cleaning the MonitorCleaning the Mouse Service Considerations Tools and Software RequirementsScrews Cables and Connectors Lithium Coin Cell BatteryHard Drives Preparation for Disassembly Access Panel MT Chassis Front Bezel MT Chassis Removing the Computer Access Panel Removing the Front Bezel Installing the Tower Stand Front Drive Bezels Removing a 5.25 Drive Bezel Blank/MT ChassisInstalling Memory Modules/MT chassis MemoryInstalling DDR2-SDRAM DIMMs SFF chassis Rotating the Easy Access Drive BayInstalling a Dimm Expansion Cards Expansion Slot Cover Lock2 PCI/PCIe Expansion Card 431672-001 Installing an Expansion Card Removing the Expansion Slot CoverInstalling an Expansion Card Removing an Expansion Card Cable Management Drives Locating Drive PositionsRemoving a Drive Drive PositionsItem Description Locating Drive Positions SFF chassis Desktop Drive PositionsRemoving an Optical Drive or Diskette Drive SFF chassis Installing an Optional Optical Drive SFF chassis Installing Guide Screws in the Optical Drive Connecting the Flat Ribbon Cable and Audio Cable Upgrading the Hard Drive SFF chassis Removing and Replacing the Hard DriveRemove the screw Slide the drive to the right of the bay Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor 431672-001 System Board Battery Battery Holder Power Supply Connector Pin Assignments Connector and Icon Pin SignalEnhanced Keyboard MouseSerial Interface, Powered and Non-Powered Connector and Icon 1/8 miniphone Pin SignalParallel Interface MicrophoneHeadphone Line-In AudioLine-Out Audio MonitorPin Power Pin Power for CPUConnector Pin Signal Power Cord Set Requirements General RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action Post Error Messages Ensure the system board Bios supports the processor Default Settings Save and ExitPost Error Messages Troubleshooting Without Diagnostics Preliminary ChecklistSolving General Problems Problem Cause SolutionStandby mode Num Lock key Problem Cause Solution Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Accessories System Tools Click Start All ProgramsSolving Audio Problems Solving Audio ProblemsSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard and Mouse Problems Solving Keyboard ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Drive Key Problems Solving Internet Access ProblemsSolving DiskOnKey Problems Solving Internet Access ProblemsSelect Start Control PanelOptions Delete Cookies buttonClick the Device Manager PropertiesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Restoring the Software Contacting Customer Support Memory
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dx2700 specifications

The HP dx2700 is a versatile and robust desktop computer designed to meet the needs of home users and small businesses alike. Launched as part of HP's line of reliable and cost-effective computing solutions, the dx2700 offers a blend of performance, reliability, and expandability, making it an attractive option for a variety of tasks.

One of the key features of the HP dx2700 is its use of AMD processors, including the Athlon and Sempron lines, which provide efficient multitasking capabilities and solid performance for everyday computing tasks. These processors are designed to handle office applications, multimedia playback, and web browsing with ease. Coupled with the right amount of RAM—available configurations typically range from 1GB to 4GB—the dx2700 can smoothly run multiple applications simultaneously.

In terms of storage, the dx2700 comes equipped with various hard drive options, providing ample space for files, multimedia, and applications. Users can choose from traditional SATA hard drives with capacities ranging from 80GB to 500GB, ensuring that there is enough room for all necessary data. Additionally, the system supports optional DVD drives, allowing for easy playback and burning of media content.

The dx2700 is built with expandability in mind, featuring several PCI and PCI Express slots that enable users to add components such as additional graphics cards or sound cards, enhancing the overall functionality of the system. This customizability makes it a suitable choice for those looking to upgrade their desktop to meet evolving computing demands.

Moreover, the HP dx2700 boasts a range of connectivity options, including multiple USB ports, audio jacks, and Ethernet ports, enabling seamless integration with peripherals like printers, cameras, and networks. The built-in Ethernet port supports fast and reliable internet connections, further enhancing the user experience.

For power management, the HP dx2700 integrates energy-efficient technologies that help reduce electricity consumption without sacrificing performance. The compact design also ensures that it easily fits into various office setups, maximizing workspace efficiency.

Overall, the HP dx2700 is a reliable desktop option ideal for users seeking a balance of performance, expandability, and cost-effectiveness. Its combination of robust processing power, ample storage, and customizable features makes it suitable for a range of applications, from basic web browsing to more demanding office tasks. With its durability and practical design, the HP dx2700 remains a commendable choice in the desktop market.
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