HP
DX2250
manual
Enww
Troubleshooting
Solving General Problems
HP Insight Diagnostics
HP Backup and Recovery Manager
Page 6
vi
ENWW
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Page 7
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Contents
Troubleshooting Guide dx2250 Microtower Model
Troubleshooting Guide
About This Book
Iv About This Book
Table of contents
Enww
HP Insight Diagnostics
Accessing HP Insight Diagnostics
Survey Tab
Select the Test Mode Interactive or Unattended
Test Tab
Status Tab
Log Tab
Help Tab
Saving and Printing Information in HP Insight Diagnostics
Downloading the Latest Version of HP Insight Diagnostics
Troubleshooting
Safety and Comfort Before You Call for Technical Support
Helpful Hints
Enww
Solving General Problems
Computer will not turn on Cause Solution
Cause Solution
Computer date and time display is incorrect Cause Solution
Poor performance is experienced Cause Solution
Blank screen no video Cause Solution
Startup, go to Start Run Microsoft Windows XP or
Enww
Solving Hardware Installation Problems
Computer will not start Cause Solution
Interpreting Diagnostic Lights
Activity Possible Cause Recommended Action
Interpreting Diagnostic Lights
HP Backup and Recovery Manager
Contacting Customer Support
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