HP dx2400 manual Protecting the Software, Downloading the Latest Version of HP Insight Diagnostics

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automatically create an html file that has the same appearance as the information displayed on the screen.

1.Insert a diskette or USB 2.0 HP Drive Key (capacity must be 64MB or higher). USB 1.0 Drive Keys are not supported.

2.Click Save in the bottom right corner of the screen.

3.Select Save to the floppy or Save to USB key.

4.Enter a file name in the File Name box and click the Save button. An html file will be saved to the inserted diskette or USB HP Drive Key.

NOTE: Do not remove the diskette or USB key until you see a message indicating that the html file has been written to the media.

5.Print the information from the storage device used to save it.

NOTE: To exit HP Insight Diagnostics, click Exit Diagnostics button in the bottom left corner of the screen then remove the CD from the optical drive.

Downloading the Latest Version of HP Insight Diagnostics

1.Go to http://www.hp.com.

2.Click the Software & Driver Downloads link.

3.Enter your product number (for example, dx2400) in the text box and press the Enter key.

4.Select your specific computer model.

5.Select your OS.

6.Click the Diagnostic link.

7.Click HP Insight Diagnostics Offline Edition.

8.Select a language and click Download.

NOTE: The download includes instructions on how to create the bootable CD.

Protecting the Software

To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files.

ENWW

Protecting the Software 5

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Contents HP Compaq Business PCs Troubleshooting Guide About This Book Iv About This Book Table of contents Enww Accessing HP Insight Diagnostics HP Insight DiagnosticsTest Tab Survey TabStatus Tab Select the Test Mode Interactive or UnattendedHelp Tab Saving and Printing Information in HP Insight DiagnosticsLog Tab Protecting the Software Downloading the Latest Version of HP Insight DiagnosticsHP Backup and Recovery Manager Before You Call for Technical Support Safety and ComfortHelpful Hints Helpful Hints Cause Solution Solving General ProblemsComputer will not turn on Cause Solution Poor performance is experienced Cause Solution Computer date and time display is incorrect Cause SolutionComputer is beeping and will not start Cause Solution Blank screen no video Cause SolutionComputer will not start Cause Solution Solving Hardware Installation ProblemsBeeps Meaning Recommended Action Interpreting Post Audible CodesContacting Customer Support
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