HP dx2400 manual Survey Tab, Test Tab

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6.Shut down the operating system and turn off the computer.

7.Turn on the computer. The system will boot to the CD.

NOTE: If the system does not boot to the CD in the optical drive, you may need to change the boot order in the Computer Setup (F10) utility so that the system attempts to boot to the optical drive before booting to the hard drive. Refer to the Computer Setup (F10) Utility Guide for more information.

8.Select the appropriate language and click Continue.

NOTE: It is recommended that you accept the assigned default keyboard for your language unless you want to test your specific keyboard.

9.In the End User License Agreement page, click Agree if you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed.

Survey Tab

The Survey tab displays important system configuration information.

In the View level field, you can select the Summary view to see limited configuration data or select the Advanced view to see all the data in the selected category.

In the Category field, you can select the following categories of information to display:

All—Gives a listing of all categories of information about the computer.

Overview—Gives you a listing of general information about the computer.

Architecture—Provides system BIOS and PCI device information.

Asset Control—Shows product name, asset tag, system serial number, and processor information.

Communication—Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information.

Graphics—Shows information about the graphics controller of the computer.

Input Devices—Shows information about the keyboard, mouse, and other input devices connected to the computer.

Memory—Shows information about all memory in the computer. This includes memory slots on the system board and any memory modules installed.

Miscellaneous—Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data.

Storage—Shows information about storage media connected to the computer. This list includes all fixed disks, diskette drives, and optical drives.

System—Shows information about the computer model, processor, chassis, and BIOS, plus internal speaker and PCI bus information.

Test Tab

The Test tab allows you to choose various parts of the system to test. You can also choose the type of test and testing mode.

2 Chapter 1 Computer Diagnostic Features

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Contents HP Compaq Business PCs Troubleshooting Guide About This Book Iv About This Book Table of contents Enww HP Insight Diagnostics Accessing HP Insight DiagnosticsSurvey Tab Test TabSelect the Test Mode Interactive or Unattended Status TabHelp Tab Saving and Printing Information in HP Insight DiagnosticsLog Tab Downloading the Latest Version of HP Insight Diagnostics Protecting the SoftwareHP Backup and Recovery Manager Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Cause Solution Solving General ProblemsComputer will not turn on Cause Solution Computer date and time display is incorrect Cause Solution Poor performance is experienced Cause SolutionBlank screen no video Cause Solution Computer is beeping and will not start Cause SolutionSolving Hardware Installation Problems Computer will not start Cause SolutionInterpreting Post Audible Codes Beeps Meaning Recommended ActionContacting Customer Support
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