HP dx2400 manual Interpreting Post Audible Codes, Beeps Meaning Recommended Action

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Interpreting POST Audible Codes

This section covers the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Beeps

Meaning

Recommended Action

 

 

 

1 short beep and 1 long beep

Bad memory or memory configuration

Check that the memory modules have been

followed by a three second

error.

installed correctly and that proper modules are

pause

 

used.

 

 

 

2 short beeps and 1 long beep

No graphics card installed or graphics

For systems with a graphics card:

followed by a three second

card initialization failed.

1.

Reseat the graphics card. Power on the

pause

 

 

 

 

system.

 

 

2.

Replace the graphics card.

 

 

3.

Replace the system board.

 

 

For systems with integrated graphics, replace the

 

 

system board.

 

 

 

 

3 short beeps and 1 long beep

CPU configuration error or invalid CPU

1.

Upgrade the BIOS to proper version.

followed by a three second

detected before graphics card initialized.

2.

Change the processor.

pause

 

 

 

 

 

1 short beep followed by a one

No legacy floppy drive or optical drive

1.

Check cable connections.

second pause

found.

2.

Run the Computer Setup utility and ensure

 

 

 

 

 

the device port is enabled.

2 short beeps followed by a three second pause

No floppy diskette or CD found.

1.Check the type of drive that you are using and use the correct media type.

2.Replace the diskette or CD with a new one.

3 short beeps followed by a

Flashing not ready (missing utility or

Upgrade the BIOS to proper version.

three second pause

BIOS image file, etc.)

 

 

 

 

 

 

4 short beeps followed by a

Flashing operation has failed (checksum

1.

Verify the correct ROM.

three second pause

error, corrupted image, etc.)

2.

Flash the ROM if needed.

 

 

 

 

3.

If an expansion board was recently added,

 

 

 

remove it to see if the problem remains.

 

 

4.

Clear CMOS.

 

 

5.

If the message disappears, there may be a

 

 

 

problem with the expansion card.

 

 

6.

Replace the system board.

 

 

 

5 short beeps followed by a

BIOS recovery was successful

No action required.

three second pause

 

 

 

 

 

 

 

14 Chapter 2 Troubleshooting

ENWW

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Contents HP Compaq Business PCs Troubleshooting Guide About This Book Iv About This Book Table of contents Enww HP Insight Diagnostics Accessing HP Insight DiagnosticsSurvey Tab Test TabSelect the Test Mode Interactive or Unattended Status TabHelp Tab Saving and Printing Information in HP Insight DiagnosticsLog Tab Downloading the Latest Version of HP Insight Diagnostics Protecting the SoftwareHP Backup and Recovery Manager Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Cause Solution Solving General ProblemsComputer will not turn on Cause Solution Computer date and time display is incorrect Cause Solution Poor performance is experienced Cause SolutionBlank screen no video Cause Solution Computer is beeping and will not start Cause SolutionSolving Hardware Installation Problems Computer will not start Cause SolutionInterpreting Post Audible Codes Beeps Meaning Recommended ActionContacting Customer Support
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