HP dc5700 manual Basic Troubleshooting, Solving General Problems

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CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Basic Troubleshooting

This section concentrates on problems that you might encounter during the initial set up process. A comprehensive Troubleshooting Guide is available on the hard drive and under the reference library at http://www.hp.com/ support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter.

Solving General Problems

You may be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an authorized dealer or reseller.

WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.

Table 1 Solving General Problems

Computer appears locked up and will not turn off when the power button is pressed.

Cause

Solution

 

 

 

Software control of the power switch is not

1.

Press and hold the power button for at least

functional.

 

four seconds until the computer turns off.

 

2.

Disconnect the power cord from the electrical

 

 

outlet.

 

Computer will not respond to USB keyboard or mouse.

 

 

Cause

Solution

 

 

Computer is in standby mode.

To resume from standby mode, press the power

 

button or press any key.

 

 

 

16 Quick Setup & Getting Started

ENWW

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Contents Page Page Quick Setup & Getting Started Page Accessing User Guides and HP Insight Diagnostics About This BookAbout This Book Table of contents Enww Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Customizing the Monitor DisplayHP Backup and Recovery Manager Protecting the SoftwareHP Insight Diagnostics Accessing HP Insight Diagnostics Survey Tab Select the Test Mode Interactive or Unattended Test TabStatus Tab Log TabSaving and Printing Information in HP Insight Diagnostics Help TabDownloading the Latest Version of HP Insight Diagnostics Turning Off the ComputerFinding More Information Accessing the User Guides Before You Call for Technical SupportBefore You Call for Technical Support Helpful Hints Helpful Hints Basic Troubleshooting Solving General ProblemsBasic Troubleshooting Cannot remove computer cover or access panel Cause Solution Lower the display resolution for the current Solving Hardware Installation Problems Solving Hardware Installation Problems Computer will not start Cause Solution Once bad card is identified, remove
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dc5700 specifications

The HP dc5700 is a versatile business desktop designed to meet the needs of various professional environments. Aimed at small to medium-sized enterprises, the dc5700 is known for its solid performance, reliability, and expandability, making it a suitable choice for users who require a robust system.

One of the standout features of the dc5700 is its Intel Core 2 Duo processor options, which deliver efficient multitasking capabilities and impressive performance for everyday applications. Users can choose from various configurations, allowing them to tailor the machine to their specific requirements. The availability of multiple processor options ensures that the dc5700 can handle demanding applications while maintaining smooth operation.

In terms of memory, the dc5700 supports up to 8GB of DDR2 RAM, providing ample capacity for running multiple applications simultaneously without significant slowdowns. The system's memory can be easily upgraded, thanks to the accessible design, which appeals to businesses looking for long-term usability and performance enhancements.

Storage is another area where the dc5700 shines. It offers a range of hard drive options, including SATA drives with capacities that can reach up to 500GB. This flexibility allows users to select a storage solution that aligns with their data requirements, whether they need faster access speeds or larger capacities for storing extensive databases.

The dc5700 also emphasizes connectivity, featuring multiple USB ports, Ethernet, and audio connections. This ensures compatibility with a wide array of peripherals and accessories, enabling users to create a well-integrated workspace. Additionally, the desktop includes an integrated Intel Graphics Media Accelerator, providing adequate visual performance for everyday tasks and multimedia playback.

Security features are also significant in the dc5700. It incorporates HP's trusted platform module, which enhances data protection through encryption and secure authentication, making it ideal for businesses that handle sensitive information.

Overall, the HP dc5700 combines performance, expandability, and reliability in a compact desktop format. Its powerful processor options, expandable memory and storage, and robust security features make it an excellent choice for professionals seeking a dependable workstation that can adapt to changing business needs. With the HP dc5700, users get a solid desktop solution that can effectively support their demanding workflows.