HP dc5700 manual Before You Call for Technical Support, Accessing the User Guides

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diagnostic codes, as well as information on running the diagnostics utility.

Safety & Regulatory Information Guide—Provides safety and regulatory information that ensures compliance with U.S., Canadian, and various international regulations.

Accessing the User Guides

HP user guides and HP Insight Diagnostics are available on the hard drive (some models) and are also available at http://www.hp.com/support.

To access HP user guides:

Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics:

Refer to Accessing HP Insight Diagnostics in this guide. To access the HP Backup and Recovery Manager User Guide:

Select Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual.

To access the Safety and Comfort Guide:

Select Start > All Programs > HP Safety and Comfort Guide.

The menu and books are displayed in the language chosen during initial system setup or as specified later in the Windows Regional Settings. If the Regional Settings do not match one of the supported languages, the menu and books are displayed in English.

Before You Call for Technical Support

If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support.

Run the diagnostics utility. Refer to the Troubleshooting Guide for more information.

Run the Drive Protection System (DPS) Self-Test in Computer Setup. Refer to the Computer Setup (F10) Utility Guide for more information.

12 Quick Setup & Getting Started

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Page Page Quick Setup & Getting Started Page Accessing User Guides and HP Insight Diagnostics About This BookAbout This Book Table of contents Enww Downloading Microsoft Windows Updates Installing and Customizing the SoftwareInstalling the Operating System Installing or Upgrading Device Drivers Customizing the Monitor DisplayHP Backup and Recovery Manager Protecting the SoftwareHP Insight Diagnostics Accessing HP Insight Diagnostics Survey Tab Select the Test Mode Interactive or Unattended Test Tab Status Tab Log TabSaving and Printing Information in HP Insight Diagnostics Help TabDownloading the Latest Version of HP Insight Diagnostics Turning Off the ComputerFinding More Information Accessing the User Guides Before You Call for Technical SupportBefore You Call for Technical Support Helpful Hints Helpful Hints Basic Troubleshooting Solving General ProblemsBasic Troubleshooting Cannot remove computer cover or access panel Cause Solution Lower the display resolution for the current Solving Hardware Installation Problems Solving Hardware Installation Problems Computer will not start Cause Solution Once bad card is identified, remove
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