Troubleshooting
Problem | Cause and/or Action | |
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Camera does not turn on. | The batteries may be exhausted. Charge or replace the batteries. | |
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Camera turns off automatically. | Press any button except the Power button to power on the camera. | |
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LCD turns blank. | Press any button except the Power button to turn on the LCD. | |
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Empty battery icon is displayed on | One or both of the batteries may be exhausted. Charge or replace the | |
the LCD, and then the camera turns | ||
batteries. | ||
off. | ||
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LCD screen displays ‘No images in | The image file on the memory card. Image file format may not be supported. | |
memory’. | ||
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LCD screen displays ‘Not available | Function is only available for specific file types. File format is not supported. | |
for this file’. | ||
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LCD screen displays ‘Memory full’. | Memory card is full. Replace the memory card with a new one or delete | |
unnecessary images. | ||
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LCD screen displays ‘File locked’ | This file is locked. Unlock the file. | |
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LCD screen displays ‘Card locked’. | The memory card is protected. Remove the card and slide the | |
switch to it’s unlock position. | ||
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LCD screen displays ‘CARD HAS | The memory card is protected. Remove the card and slide the | |
WRONG FORMAT’. | switch to it’s unlock position. | |
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| The memory card is protected. Remove the card and slide the | |
LCD screen displays ‘Copy error’. | switch to it’s unlock position. The memory card is full. Replace card or delete | |
| unnecessary files. | |
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The lens is extended and will NOT | Do not force the lens to go back. The type of the battery used may be | |
incorrect or the battery power level is too low. Change the battery or charge | ||
retract. | ||
the battery before using the camera. | ||
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