HP B110I manual Diagnosing array problems, Diagnostic tools

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Diagnosing array problems

Diagnostic tools

To troubleshoot array problems and generate feedback about arrays, use the following diagnostic tools:

•ACU

For more recent products, array diagnostics is available with ACU v8.28.13.0 and later. This utility is available on the SmartStart CD in the controller kit and also on the HP website (http://www.hp.com/support). For more information about ACU, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD that ships with the controller. For more information about error messages, see the HP ProLiant Servers Troubleshooting Guide.

•ADU

For products that support SmartStart v8.25 and earlier, this utility is available on the SmartStart CD in the controller kit and also on the HP website (http://www.hp.com/support). When prompted for product information, enter the server model name. For more information about the meanings of the various ADU error messages, see the HP ProLiant Servers Troubleshooting Guide.

•Event Notification Service

This utility reports array events to the Microsoft® Windows® system event log and IML. You can obtain the utility from the SmartStart CD or the HP website (http://www.hp.com/support). When prompted for product information, enter the server model name.

•HP Insight Diagnostics

HP Insight Diagnostics is a tool that displays information about the system hardware configuration and performs tests on the system and its components, including drives if they are connected to Smart Array controllers. This utility is available on the SmartStart CD and also on the HP website (http://www.hp.com/servers/diags).

•POST messages

Smart Array controllers produce diagnostic error messages (POST messages) at reboot. Many POST messages suggest corrective actions. For more information about POST messages, see the HP ProLiant Servers Troubleshooting Guide.

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Contents HP Smart Array B110i Sata RAID Controller User Guide Intended audience Contents Index HP ProLiant 100 Series servers Enabling and configuring the controllerEnabling the controller and setting the boot order HP ProLiant 300 Series serversConfiguring an array Option ROM Configuration for ArraysArray Configuration Utility Installing a license key with Orca Installing a license key with ACU Enabling and configuring the controller Installing Management Agents Installing device drivers and Management AgentsInstalling device drivers Windows operating systemsInstalling device drivers and Management Agents Recognizing hard drive failure Replacing, moving, or adding hard drivesEffects of a hard drive failure Compromised fault tolerance Recovering from compromised fault toleranceReplacing hard drives Automatic data recovery rebuildGuidelines Abnormal termination of a rebuild Moving hard drives and arrays Adding drives Installing the Smart Array driver-Microsoft Windows Installing an optional Smart Array controllerMigrating hard drives to an optional Smart Array controller Migrating hard drives to an optional Smart Array controller Installing the Smart Array driver-Linux Completing the migration to the Smart Array controller-LinuxDiagnosing array problems Diagnostic toolsPreventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Taiwan battery recycling notice Battery replacement noticeRegulatory compliance notices Acronyms and abbreviations Index Index
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