3.If the Windows partition and the HP Recovery partition are listed, restart the computer after Windows has loaded, and then press and hold Shift while clicking Restart.
NOTE: If the computer fails to boot to Windows after several attempts, the system will boot to the Windows Recovery Environment by default.
4.Select Troubleshoot, select Advanced Options, and then select Automatic Repair.
5.Follow the
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. From the Start screen, type help, and then select Help
and Support.
Using F11 recovery tools
CAUTION: Using F11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The F11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using F11:
1.If possible, back up all personal files.
2.Restart the computer, and then press esc while the company logo is displayed. The computer Startup Menu displays.
3.Press F11 to select the System Recovery option.
4.Choose your keyboard localization.
5.On the Choose an option menu, select Troubleshoot.
6.On the Troubleshoot menu, choose either Refresh your PC to repair the OS or Reset your PC to completely reinstall the OS.
7.Follow the
NOTE: If the F11 System Recovery does not start, you must recover your operating system and programs using the Windows 8 Restore Media (purchased separately). For additional information, see Using HP Windows 8 restore media (purchased separately) on page 38.
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