HP D3H66UTABA, 663728R999F7PH manual HP Support Assistant Hpsa, Online support

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Locating warranty information

To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.

To locate an existing Care Pack, see http://www.hp.com/go/lookuptool.

To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.

HP troubleshooting resources and tools

This section provides information on the HP Help and Support Center, online support, and helpful hints for troubleshooting.

HP Support Assistant (HPSA)

HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided assistance to help maintain optimum workstation performance. To access HPSA, click Start > All Programs > HP Help and Support > HP Support Assistant.

NOTE: HP Support Assistant is not available on Linux or Windows 8.

Online support

Online access and support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services.

The following websites are also available to you:

●http://www.hp.com—Provides useful product information.

●http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.

●http://www.hp.com/go/workstationsupport—Provides technical support information for workstations.

●http://www.hp.com/support—Provides a listing of the worldwide technical support phone numbers. Access the telephone numbers by visiting the website, then select your region, and click Contact HP in the upper-left corner.

●http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for workstations.

48	Chapter 8 Diagnostics and Minor Troubleshooting

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Contents HP Z1 Workstation Trademark Credits WarrantyCopyright Information About this guide Guide topicsIv About this guide Table of contents Setting up and restoring Windows Diagnostics and Minor Troubleshooting Viii Locating HP resources TopicsProduct information 1Product informationTopic Location Select WorkstationsSupport SupportProduct documentation 3Product documentationProduct diagnostics 4Product diagnosticsProduct updates 5Product updatesGo to Start All Programs Accessories System Tools System Click Settings Change PC SettingsHP Z1 Workstation features ComponentsFront and bottom components 1Component descriptionsSide components Component descriptionsRear components 3Rear components excluding standProduct specifications Physical characteristicsEnvironmental specifications Physical characteristicsLocation and ventilation Setting up and using the workstationSetting up the workstation Setup procedure Page Page Page 30 cm Page Page Page Enabling Bluetooth Devices Windows Control Panel, go to Hardware and SoundAdjusting display brightness Display optionsControlling display panel brightness Internal display panel backlight brightnessIntel iGFx adjustments for an internal display panel Pixel color brightnessMonitor Interface Required connection Adding an external monitorCustomizing the display panel or the external monitor Using the HP Z1 Workstation as a monitor Adjusting the audio signal Using the webcamInstalling optional components SecuritySetting up and using the workstation Installing or upgrading device drivers Setting up and restoring WindowsSetting up the Windows 7 operating system Restoring and recovering in Windows Transferring files and settingsSystem Restore System Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding System recovery using recovery mediaCreating recovery media Using recovery media Setting up the Windows 8 Operating System Additional informationBacking up your information Backup and recovery in WindowsDownloading Windows 8 updates Performing a system recovery Using the Windows recovery toolsUsing F11 recovery tools Using HP Windows 8 restore media purchased separately Setting up and restoring Linux HP Linux Support MatrixHP Installer Kit for Linux Hpikl Setting up Red Hat Enterprise LinuxHpikl driver disc Installing with the HP Red Hat Linux driver discWarranty Installing Sled with the DVD Installer Kit Setting up Suse Linux Enterprise Desktop SledSetting up preloaded Sled Proprietary graphics drivers Restoring Sled preloaded systems onlyUpdating the workstation after first boot Upgrading the BiosDetermining the current Bios version Updating the workstationUpgrading Bios Upgrading device driversDiagnostics and Minor Troubleshooting Calling supportLocating ID labels HP Support Assistant Hpsa Online supportProduct Change Notifications Troubleshooting a problemInstant Support and Active Chat During operation Helpful hintsAt startup Customer Self-Repair program Other troubleshooting options Routine Care General cleaning safety precautionsCleaning the chassis Cleaning the keyboard Cleaning the monitorCleaning the mouse