HP 663728R999F7PH, D3H66UTABA manual Diagnostics and Minor Troubleshooting

Page 7

 

Upgrading the BIOS

44

 

Determining the current BIOS version

44

 

Upgrading BIOS

45

 

Upgrading device drivers

45

8

Diagnostics and Minor Troubleshooting

46

 

Calling support

46

 

Locating ID labels

47

 

Locating warranty information

48

 

HP troubleshooting resources and tools

48

 

HP Support Assistant (HPSA)

48

 

Online support

48

 

Troubleshooting a problem

49

 

Instant Support and Active Chat

49

 

Customer Advisories, Customer and Security Bulletins, and Customer Notices ..

49

 

Product Change Notifications

49

 

Helpful hints

50

 

At startup

50

 

During operation

50

 

Customer Self-Repair program

51

 

Other troubleshooting options

51

9

Routine Care

52

 

General cleaning safety precautions

52

 

Cleaning the chassis

52

 

Cleaning the keyboard

53

 

Cleaning the monitor

53

 

Cleaning the mouse

54

vii

Image 7
Contents HP Z1 Workstation Copyright Information WarrantyTrademark Credits Guide topics About this guideIv About this guide Table of contents Setting up and restoring Windows Diagnostics and Minor Troubleshooting Viii Topics Locating HP resourcesSelect Workstations Product information1Product information Topic LocationSupport Support3Product documentation Product documentation4Product diagnostics Product diagnosticsClick Settings Change PC Settings Product updates5Product updates Go to Start All Programs Accessories System Tools System1Component descriptions HP Z1 Workstation featuresComponents Front and bottom componentsComponent descriptions Side components3Rear components excluding stand Rear componentsPhysical characteristics Product specificationsPhysical characteristics Environmental specificationsSetting up the workstation Setting up and using the workstationLocation and ventilation Setup procedure Page Page Page 30 cm Page Page Page Windows Control Panel, go to Hardware and Sound Enabling Bluetooth DevicesInternal display panel backlight brightness Adjusting display brightnessDisplay options Controlling display panel brightnessPixel color brightness Intel iGFx adjustments for an internal display panelCustomizing the display panel or the external monitor Adding an external monitorMonitor Interface Required connection Using the HP Z1 Workstation as a monitor Security Adjusting the audio signalUsing the webcam Installing optional componentsSetting up and using the workstation Setting up the Windows 7 operating system Setting up and restoring WindowsInstalling or upgrading device drivers Transferring files and settings Restoring and recovering in WindowsSystem Restore System Recovery when Windows is responding System RecoverySystem recovery using recovery media System Recovery when Windows is not respondingCreating recovery media Using recovery media Additional information Setting up the Windows 8 Operating SystemDownloading Windows 8 updates Backup and recovery in WindowsBacking up your information Using the Windows recovery tools Performing a system recoveryUsing F11 recovery tools Using HP Windows 8 restore media purchased separately HP Linux Support Matrix Setting up and restoring LinuxSetting up Red Hat Enterprise Linux HP Installer Kit for Linux HpiklWarranty Installing with the HP Red Hat Linux driver discHpikl driver disc Setting up preloaded Sled Setting up Suse Linux Enterprise Desktop SledInstalling Sled with the DVD Installer Kit Restoring Sled preloaded systems only Proprietary graphics driversUpdating the workstation Updating the workstation after first bootUpgrading the Bios Determining the current Bios versionUpgrading device drivers Upgrading BiosCalling support Diagnostics and Minor TroubleshootingLocating ID labels Online support HP Support Assistant HpsaInstant Support and Active Chat Troubleshooting a problemProduct Change Notifications At startup Helpful hintsDuring operation Customer Self-Repair program Other troubleshooting options Cleaning the chassis General cleaning safety precautionsRoutine Care Cleaning the monitor Cleaning the keyboardCleaning the mouse