HP ZR30W manual Troubleshooting, Solving Common Problems

Page 25

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank and no LED.

Power cord is disconnected.

Connect the power cord.

 

 

 

 

Master power switch is turned

Set the master power switch on the rear panel of the

 

off.

monitor to the On position and press the front panel

 

 

power button.

 

 

 

 

Power button on front panel of

Press the front panel power button.

 

the monitor is turned off.

 

 

 

 

 

Video cable is improperly

Connect the video cable properly. Refer to Setting

 

connected.

Up the Monitor on page 4 for more information.

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse

 

 

to inactivate the screen blanking utility.

 

 

 

Brightness is too high or low.

Brightness adjustment is not

Adjust the brightness setting using the – (Minus) and

 

set correctly.

+ (Plus) buttons.

 

 

 

ENWW

Solving Common Problems 19

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Contents HP ZR30w LCD Monitor Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting HP ZR30w Model Product FeaturesImportant Safety Information Safety and Maintenance GuidelinesCleaning the Monitor Maintenance GuidelinesShipping the Monitor Installing the Monitor Pedestal Base Setting Up the MonitorHP ZR30w Model Rear ComponentsRouting and Connecting the Cables Routing and Connecting the Cables Adjusting the Monitor Connecting USB Devices9Adjusting the Height Turning on the Monitor Removing the Monitor Pedestal Base Mounting the Monitor 13Inserting the Monitor Panel into the Quick Release Locating the Rating Labels Installing an HP/Kensington MicroSaver Security Cable LockSoftware and Utilities Operating the MonitorInformation File Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesDownloading from the Worldwide Web 1Monitor Front Panel Controls Front Panel ControlsDynamic Contrast Ratio DCR Solving Common Problems TroubleshootingOnline Technical Support Preparing to Call Technical Support ZR30w Model Technical SpecificationsEnergy Saver Feature Federal Communications Commission Notice Agency Regulatory NoticesModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsProduct Environmental Notices Japanese Power Cord RequirementsMaterials Disposal Turkey EEE Regulation LCD Monitor Quality and Pixel Policy