HP Smart Array P411 8-port SAS RAID Controller 572531-B21 manual Service and Support

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QuickSpecs

HP Smart Array P411 Controller

Service and Support

Service and Support

HP Care Pack Services: Packaged server and storage services for increased uptime, productivity and

 

ROI

 

When you buy HP server and storage products and solutions, it's also a good time to think about what

 

levels of support you may need. Our portfolio of service options reduce deployment and management

 

worries while helping you get the most out of your server and storage investments. We take a holistic

 

approach to your environment, bridging servers, blades, storage, software and network infrastructures

 

with our packaged HP Care Pack Services for servers and storage.

Protect your business beyond warranty

When it comes to robustness and reliability, standard computing equipment warranties have matured along with technology. Good news that can also create problems stemming from depending on standard warranties designed to only protect against product defects and some downtime causes. Using a standard approach to warranty uplifts, such as HP Care Pack Services, helps reduce downtime risks and provides operational consistency for mission-critical and standard business computing.

HP Care Pack Services: Upgrading or extending standard server and storage warranties cost effectively

HP Care Pack Services offer a standard reactive hardware and software support services suite sold separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition with HP Proactive Select, you can acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad set of service options that you can mix and match depending on your specific requirements. Proactive service options include offers for server, storage, network, SAN device, software, environment and education services.

HP server and storage lifecycle support services offers a full spectrum of customer care-from technology support to complex migrations to complete managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP Education Services offer flexible, comprehensive training on to help your IT staff get the most out of your server and storage investments. HP Financial solutions extend innovative financing and cost-effective asset management programs-from purchase to equipment retirement.

Learn more: www.hp.com/services/servers and www.hp.com/services/storage

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.

Customers purchasing from a commercial reseller can find HP Care Pack Services at http://www.hp.com/go/lookuptool

DA - 13202 Worldwide — Version 25 — November 1, 2013

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Contents QuickSpecs OverviewHP Smart Array P411/256 2-ports Ext PCIe x8 SAS Controller HP Smart Array P411Controller Smart Array Standard FeaturesKey Features AdvantagePorts FeaturesOnline Management PerformanceCapacity Fault PreventionAvailability Fault Recovery Fault ToleranceEase of Use Warranty Upgrade Options WarrantyWarranty for this device is 3 years parts, labor and onsite Support Center or refer to your HP Server DocumentationCompatibility HP Array Diagnostic Utility ADU Service and Support Service and SupportProtect your business beyond warranty Year HP Hardware Support Onsite Service, 4-hour response Recommended Services Hardware Options SupportHP Installation and Startup of HP ProLiant Servers Features include Request to the HP Global Solution CenterHP Proactive Select Service Server hardwareCustomer Technical HP Services AwardsAdditional Services TrainingRelated Options Rack-mount Tape Drive Enclosures HP Tape BackupSAS Tape Drives SAS Tape AutoloadersHP Optional Cables Mini SAS Cables Additional CablesTechnical Specifications Responsible manner Environment-friendlyProducts and Approach Recycling Customers who integrate and re-sell HP equipment