HP Smart Array P411 8-port SAS RAID Controller 572531-B21 manual

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QuickSpecs

HP Smart Array P411 Controller

Service and Support

Recommended HP Care Pack Services for optimal satisfaction with your HP product

Recommended Services Hardware Options Support

HP Care Packs provide support for all HP-branded hardware options qualified for inclusion in your server or storage solution. Any additional HP-qualified options installed within the server are covered at the same service level and for the same period as the server and no additional cost.

Help improve or maintain system uptime

Convenient onsite support

Committed response time

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3-Year HP Hardware Support Onsite Service, 4-hour response, 24x7

Provides you with rapid remote support and if required an HP authorized representative who will arrive on site any time and day of the year to begin hardware maintenance service within 4 hours of the service request being logged.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

Help improve or maintain system uptime

Convenient onsite support

Committed response time

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HP Installation and Startup of HP ProLiant Servers

Provides for the installation of your new HP ProLiant server and operating system to assist you in bringing your new HP ProLiant server and operating system into operation in a timely and professional manner.

This service provides a trained HP service specialist to perform an installation that meets HP quality standards, for:

Delivery of the service at a mutually scheduled time convenient to your organization

Availability of an HP service specialist to answer basic questions during the onsite delivery of this service

Custom installation as detailed in "Delivery specifications" or in a Statement of Work (SOW) Verification prior to installation that all service prerequisites are met

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DA - 13202 Worldwide — Version 25 — November 1, 2013

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Contents Overview QuickSpecsController HP Smart Array P411HP Smart Array P411/256 2-ports Ext PCIe x8 SAS Controller Advantage Standard FeaturesKey Features Smart ArrayPerformance FeaturesOnline Management PortsAvailability Fault PreventionCapacity Ease of Use Fault ToleranceFault Recovery Support Center or refer to your HP Server Documentation WarrantyWarranty for this device is 3 years parts, labor and onsite Warranty Upgrade OptionsCompatibility HP Array Diagnostic Utility ADU Protect your business beyond warranty Service and SupportService and Support HP Installation and Startup of HP ProLiant Servers Recommended Services Hardware Options SupportYear HP Hardware Support Onsite Service, 4-hour response Server hardware Request to the HP Global Solution CenterHP Proactive Select Service Features includeTraining HP Services AwardsAdditional Services Customer TechnicalRelated Options SAS Tape Autoloaders HP Tape BackupSAS Tape Drives Rack-mount Tape Drive EnclosuresAdditional Cables HP Optional Cables Mini SAS CablesTechnical Specifications Customers who integrate and re-sell HP equipment Environment-friendlyProducts and Approach Recycling Responsible manner
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