HP SAN Array 1000 manual CarePaq Information, Sample part numbers

QuickSpecs

hp StorageWorks modular SAN array 1000 specific for Tru64 UNIX and OpenVMS only

Service & Support, CarePaq and Warranty Information

CarePaq Information

Sample part numbers:

9x5, Next Business Day, On-Site Coverage, 3 years	FM-FCXHW-36
	103840-002
9x5, 4-Hour Response, On-Site Coverage, 3 years	FM-FC4HR-36
	402165-002
24x7, 4-Hour Response, On-Site Coverage, 3 years	FM-FC724-36
	402164-002
9x5, Next Business Day, On-Site Coverage, 5 years	FM-FCXHW-60
	170183-002
9x5, 4-Hour Response, On-Site Coverage, 5 years	FM-FC4HR-60
	170185-002
24x7, 4-Hour Response, On-Site Coverage, 5 years	FM-FC724-60
	170187-002
Hardware Installation	FM-FCINS-IN
	402162-002

•CarePaq is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.

•CarePaq is not available for less than the product’s warranty duration.

•CarePaq is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.

•CarePaq services are prepaid.

NOTE: For additional CarePaq (hardware & software) information, as well as orderable part numbers, please refer to the URL listed below:

English: http://www.compaq.ca/English/productinfo/storage/storageworks.htm

French: http://www.compaq.ca/Francais/Produits/stockage/Storageworksf.htm

DA-11621 Canada — Version 2 — April 15, 2003 7