HP manual Troubleshooting, When the MDS600 does not power up, LED behavior

Page 28

Troubleshooting

When the MDS600 does not power up

If the MDS600 does not power up:

1.Ensure that the MDS600 is connected to a working AC source.

2.Ensure that the power source is working properly:

oCheck the status using the system power LED on the rear panel ("Rear panel LEDs and buttons" on page 8).

oBe sure that the Power On/Standby button was pressed firmly and held for approximately 3 seconds.

3.Ensure that the power supplies are working properly.

Check the status using the power supply LEDs ("Rear panel LEDs and buttons" on page 8).

4.Remove all AC power cords from enclosure power supplies and reinsert them.

5.Restart the system.

6.Check the MDS600 for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations:

a.The rear panel power LED turns from standby (amber) to on (solid green).

b.The system fans spin up to a high speed, and then spin down to a normal operating speed.

LED behavior

Issue

Possible reasons

Possible solutions

 

 

 

Power supply LED

The power cords are not

Be sure that the power cord is connected to the

is off

connected or AC power is not

power supply.

 

available.

Be sure that the power supply is undamaged

 

The power supply might not be

and is fully seated.

 

inserted properly, it might have a

Be sure that all pins on the connectors and

 

damaged connector, or it might

components are straight.

 

have failed.

Contact an authorized service provider for

 

 

assistance.

 

 

 

Fan LED is off

The fan might not be inserted

Be sure that the fan is undamaged and is fully

 

properly, it might have a

seated.

 

damaged connector, or it might

Be sure that all pins on the connectors and

 

have failed.

components are straight.

 

 

Contact an authorized service provider for

 

 

assistance.

 

 

 

Troubleshooting 28

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Contents HP StorageWorks 600 Modular Disk System User Guide Page Contents Electrostatic discharge Component identification Front panel componentsFront panel LEDs and button Description StatusRear panel components GSI LEDRear panel LEDs and buttons Blue flashing = System is in hard drive Device bay ID numbers SAS and Sata hard drive LEDs SAS and Sata hard drive LED combinations Power up Firmware updateOperations Power down Temperature requirements SetupSpace and airflow requirements Power requirements Electrical grounding requirementsInstalling the enclosure Rack warningsThird-party racks Site planning considerationsSetup Hard drive overview SAS and Sata hard drive guidelinesInstalling the hard drives Remove the hard drive blank Prepare the hard drive Installing the I/O module Cabling the MDS600 SAS cabling guidelinesPower cords Configuration and utilities Configuration toolsArray Configuration Utility Option ROM Configuration for ArraysDiagnostic tools Management toolsRemote support and analysis tools Array Diagnostic UtilityHP Insight Remote Support software Change control and proactive notification Keeping the system currentCare Pack When the MDS600 does not power up TroubleshootingLED behavior Segment display status codes and actions = System FanRecognizing hard drive failure Compromised fault toleranceEffects of a hard drive failure Recovering from compromised fault tolerance Factors to consider before replacing hard drivesAutomatic data recovery rebuild Time required for a rebuildFailure of another drive during rebuild Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice FCC rating labelClass B equipment Modifications CablesCanadian notice Avis Canadien European Union regulatory noticeRegulatory compliance notices Japanese notice Bsmi notice Korean notice Chinese notice Ukraine notice Power cord statement for JapanVietnam compliance marking notice Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Environmental specifications SpecificationsStorage array specifications Technical support Before you contact HPHP contact information Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Technical support Technical support Technical support Acronyms and abbreviations Index LED, UID
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