HP 600 Technical support, Before you contact HP, HP contact information, Customer Self Repair

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Technical support

Before you contact HP

Be sure to have the following information available before you call HP:

•Technical support registration number (if applicable)

•Product serial number

•Product model name and number

•Product identification number

•Applicable error messages

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

•See the Contact HP worldwide (in English) webpage

(http://welcome.hp.com/country/us/en/wwcontact.html).

For HP technical support:

•In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps).

•In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html).

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

•Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

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Contents HP StorageWorks 600 Modular Disk System User Guide Page Contents Electrostatic discharge Component identification Front panel componentsFront panel LEDs and button Description StatusRear panel components GSI LEDRear panel LEDs and buttons Blue flashing = System is in hard drive Device bay ID numbers SAS and Sata hard drive LEDs SAS and Sata hard drive LED combinations Firmware update Power upOperations Power down Setup Temperature requirementsSpace and airflow requirements Power requirements Electrical grounding requirementsThird-party racks Installing the enclosureRack warnings Site planning considerationsSetup Hard drive overview SAS and Sata hard drive guidelinesInstalling the hard drives Remove the hard drive blank Prepare the hard drive Installing the I/O module Cabling the MDS600 SAS cabling guidelinesPower cords Array Configuration Utility Configuration and utilitiesConfiguration tools Option ROM Configuration for ArraysDiagnostic tools Management toolsArray Diagnostic Utility Remote support and analysis toolsHP Insight Remote Support software Keeping the system current Change control and proactive notificationCare Pack Troubleshooting When the MDS600 does not power upLED behavior Segment display status codes and actions = System FanCompromised fault tolerance Recognizing hard drive failureEffects of a hard drive failure Recovering from compromised fault tolerance Factors to consider before replacing hard drivesAutomatic data recovery rebuild Time required for a rebuildFailure of another drive during rebuild Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers FCC rating labelClass B equipment Canadian notice Avis Canadien ModificationsCables European Union regulatory noticeRegulatory compliance notices Japanese notice Bsmi notice Korean notice Ukraine notice Power cord statement for Japan Chinese noticeVietnam compliance marking notice Electrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge Specifications Environmental specificationsStorage array specifications HP contact information Technical supportBefore you contact HP Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Technical support Technical support Technical support Acronyms and abbreviations Index LED, UID
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600 specifications

The HP 600 series is an impressive line of powerful and versatile computing solutions, designed to meet the needs of businesses and professionals across various industries. Known for its robust performance and reliable functionality, the HP 600 series is an ideal choice for those seeking efficiency and durability in a compact form.

One of the hallmark features of the HP 600 series is its advanced processing capabilities. Equipped with the latest Intel processors, such as the Intel Core i5 or i7, the series delivers exceptional speed and responsiveness, allowing users to seamlessly juggle multiple applications and tasks. This makes it an excellent option for professionals who rely on software-heavy workflows, such as graphic design, data analysis, and content creation.

The HP 600 series also emphasizes security, a critical factor for businesses concerned about data protection and privacy. With features like HP Sure Start, which automatically detects and mitigates firmware attacks, and HP BIOSphere, ensuring automatic updates to the system’s firmware, the HP 600 series provides strong layers of defense against potential threats. Furthermore, optional Intel vPro technology enhances remote management, making it easier for IT teams to monitor and support devices.

In terms of display quality, the HP 600 series boasts high-definition screens that deliver vibrant visuals and crisp details. This is especially beneficial for design professionals who need accurate color representation. The touch-enabled options available in the series add a layer of interactivity, making it easier to engage with applications and presentations, promoting productivity.

Connectivity is another area where the HP 600 shines. With multiple USB ports, HDMI outputs, and an Ethernet port, users can easily connect to various devices and networks, enhancing collaboration and communication. The inclusion of Wi-Fi 6 technology ensures that users enjoy faster internet speeds and a more reliable connection, essential for today’s fast-paced work environments.

In terms of design, the HP 600 series features a sleek, professional aesthetic that fits well in any office setting. Its durable build quality ensures longevity, standing up to the demands of daily use while maintaining an appealing look.

Overall, the HP 600 series is a well-rounded solution that combines powerful performance, security, and connectivity, making it an ideal choice for professionals and businesses looking to enhance their productivity and efficiency in a highly competitive market. Whether for everyday tasks or more demanding applications, the HP 600 series is poised to deliver exceptional results.
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