HP 600 manual Segment display status codes and actions, = System Fan

Page 29

Issue

Possible reasons

Possible solutions

 

 

 

I/O LED is amber

The I/O module might not be

Be sure that the I/O module is undamaged and

 

inserted properly, it might have a

is fully seated.

 

damaged connector, or it might

Be sure that all pins on the connectors and

 

have failed.

components are straight.

 

 

Contact an authorized service provider for

 

 

assistance.

 

 

 

System power LED

The Power On/Standby button

Press the Power On/Standby button and hold

is off

was not pressed firmly or held

for approximately 3 seconds.

 

long enough.

Be sure that the power supply is undamaged

 

The power supply might not be

and is fully seated.

 

inserted properly, it might have a

Be sure that all pins on the connectors and

 

damaged connector, or it might

components are straight.

 

have failed.

Be sure that all components are fully seated.

 

The system might have

Flash the controller firmware.

 

experienced a short.

Contact an authorized service provider for

 

The controller firmware might be

assistance.

 

corrupted.

 

 

The system power block might

 

 

need to be replaced.

 

7-segment display status codes and actions

When the GSI LED is amber, activate the associated drawer UID button to view any GSI error codes on the rear display. The two UID buttons are used to select which drawer is displayed. The display cycles a drawer pointer, "-" points left and "-" points right, followed by one or more GSI error codes.

Status code

Action

 

 

1 = SES overall warning

General internal component warning. No specific action. General troubleshooting

 

 

required. May be seen with status codes 2, 3, and 4.

2

= Temperature sensor

Check for thermal issues within the MDS600 drawer, for example, extremely hot

warning

drives, air blockages, or high ambient lab temperature.

3

= System Fan

Replace any fan with an amber LED. If none of the fans have an amber LED, replace

Warning

one fan, wait 30 seconds, and observe the GSI LED. AC power cycle the MDS600. If

 

 

the GSI LED remains illuminated, replace another fan. If the GSI LED remains

 

 

illuminated, replace the MDS600 drawer.

 

 

 

4

= Power Supply

Verify that if a power supply does not have a green LED illuminated, that it is correctly

Warning

cabled to a power source. This warning can also be caused by a failed power supply

 

 

from either side of the MDS600. If cabling was not the root cause, troubleshoot by

 

 

replacing each power supply in turn.

 

 

 

5

= Host GSI Enabled

This means host sent a command to turn the MDS600 GSI LED on. Not expected in the

 

 

field.

6

= I/O PIC upgrade

Reflash both MDS600 I/O modules. I/O module firmware upgrade needed.*

needed

 

7

= Power supply PIC

Reflash both MDS600 I/O modules. Power Block firmware upgrade needed.*

upgrade needed

 

8

= CPLD upgrade

Replace the MDS600 drawer.

needed

 

Troubleshooting 29

Image 29
Contents HP StorageWorks 600 Modular Disk System User Guide Page Contents Electrostatic discharge Front panel components Component identificationDescription Status Front panel LEDs and buttonGSI LED Rear panel componentsRear panel LEDs and buttons Blue flashing = System is in hard drive Device bay ID numbers SAS and Sata hard drive LEDs SAS and Sata hard drive LED combinations Operations Firmware updatePower up Power down Space and airflow requirements SetupTemperature requirements Electrical grounding requirements Power requirementsRack warnings Installing the enclosureThird-party racks Site planning considerationsSetup SAS and Sata hard drive guidelines Hard drive overviewInstalling the hard drives Remove the hard drive blank Prepare the hard drive Installing the I/O module SAS cabling guidelines Cabling the MDS600Power cords Configuration tools Configuration and utilitiesArray Configuration Utility Option ROM Configuration for ArraysManagement tools Diagnostic toolsHP Insight Remote Support software Array Diagnostic UtilityRemote support and analysis tools Care Pack Keeping the system currentChange control and proactive notification LED behavior TroubleshootingWhen the MDS600 does not power up = System Fan Segment display status codes and actionsEffects of a hard drive failure Compromised fault toleranceRecognizing hard drive failure Factors to consider before replacing hard drives Recovering from compromised fault toleranceTime required for a rebuild Automatic data recovery rebuildFailure of another drive during rebuild Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice FCC rating labelClass B equipment Cables ModificationsCanadian notice Avis Canadien European Union regulatory noticeRegulatory compliance notices Japanese notice Bsmi notice Korean notice Vietnam compliance marking notice Ukraine notice Power cord statement for JapanChinese notice Grounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Storage array specifications SpecificationsEnvironmental specifications Before you contact HP Technical supportHP contact information Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Technical support Technical support Technical support Acronyms and abbreviations Index LED, UID
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600 specifications

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