Symptom | Possible Cause | Solution |
|
|
|
Cannot see | Operating system | Select Start > Run. Type // |
other users on | database that | <computername> or //<PC IP address> |
network. | tracks names of | (replacing “computername” and |
| machines has not | |
| been | Click OK. |
| synchronized, or | When the operating system database |
| an update to the | |
| database is | updates (usually less than an hour) |
| pending. | this may no longer be necessary. |
|
|
|
| Firewall on PC | Disable firewall. Connection Point |
| prevents access to | provides firewall protection for PCs |
| other systems on | connected to it. |
| network. |
|
|
|
|
Cannot access | File and printer | Open Control Panel. |
files or | sharing not | Network icon. Click Add Service. Select |
printers of | enabled. | File and printer sharing. Click OK. |
other |
| Reboot as required. |
computers on |
|
|
|
| |
the network. | No files or printers | Go to PC with resource you want to share. |
| are shared. | |
|
| Select Share this folder or printer and |
|
| create share name. Apply appropriate |
|
| permissions to folder. |
|
|
|
| Users not entered | Open Control Panel on WIndows 2000 |
| in Windows 2000 | PC. |
| user list. | icon. Add each user name that should |
|
| have access to resources on Windows |
|
| 2000 PC. |
|
| On PCs attempting to access Windows |
|
| 2000 PC, log on using one of the user |
|
| names that was added for resource |
|
| access on the Windows 2000 PC. |
|
|
|
USER GUIDE | 79 |