HP 510 manual Quick troubleshooting, Computer is unable to start up

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Troubleshooting

Quick troubleshooting

The computer is unable to start up

To turn on the computer, press the power button. When the computer is turned on, the power light turns on.

If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.

The following suggestions may help you determine why the computer will not start up:

If the computer is plugged into an AC outlet, be sure that the AC outlet is providing adequate power by plugging another electrical device into the outlet.

If the power light on the front of the computer is blinking rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet.

Use only the AC adapter provided with the computer or one approved for this computer.

If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure.

If the computer is running on battery power:

Remove the primary battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, one of the batteries may need to be replaced.

If the battery light on the front of the computer is blinking,

the battery has reached a low-battery condition, which may not allow the computer to start up. Plug the computer to an AC outlet using the AC adapter to start the computer and allow the battery to charge.

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Getting Started

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Contents Getting Started Page Contents Troubleshooting Index Page First-time setup Identifying required hardwareComponent Setting up the computer Refer to Appendix B, Backup and recovery, for instructionsInsert the battery Connect the computer to external power Turn on the computer First-time setup Set up the software Create recovery discs recommendedQuick tour Top components Front components Left components Right componentsProtecting the computer Next stepsProtecting the computer from viruses Protecting your system files Protecting the computer from power surgesProtecting your privacy Using the computer safely Next steps Connecting to a computer network Identifying and installing hardware Installing additional hardware and softwareLocating and installing software Updating the software installed on the computer Select Start All Programs Software SetupFinding the user guides Turning off the computer correctlyTroubleshooting Troubleshooting resourcesQuick troubleshooting Computer is unable to start upComputer screen is blank Software is functioning abnormally Computer is turned on but not respondingComputer is unusually warm Home wireless network connection is not working An external device is not workingHelp and Support Center Contacting Customer Care Screen, select Start Help and Support My HP ComputerConnect to the Internet from your home Choosing an ISPUsing the New Connection Wizard Choosing the type of Internet connectionConnect to the Internet from your home Page Safeguarding your data Backup and recoveryBacking up the system Backing up specific files or folders Click Next Follow the on-screen instructionsBacking up the entire hard drive Backing up modifications made to the system Recovering the system Scheduling backupsCreating recovery discs highly recommended HP Backup and Recovery Manager performs these tasksClick Next Performing a recovery Performing a recovery from the recovery discsInitiating a recovery from the hard drive recovery partition Page Specifications Operating environmentRated input power Index Index Regulatory, Safety and Environmental Notices
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