HP 3670, 3690 manual Scanner initialization problems, Check the cables, Action, Reset the scanner

Page 15

 

 

 

how to use the scanner

check the cables

 

 

 

 

 

Cable type

Action

 

 

 

 

 

Power

•

Ensure that the power cable is securely connected between the

 

cable

 

scanner and a live electrical outlet or surge protector.

 

 

•

If the power cable is connected to a surge protector, ensure that

 

 

 

the surge protector is plugged into an outlet and turned on.

 

 

•

Disconnect the power cable from the scanner and turn off the

 

 

 

computer. After 30 seconds, reconnect the power cable to the

 

 

 

scanner and then turn on the computer, in that order.

 

 

 

 

 

USB cable

•

Make sure you use the USB cable that was included with the

 

 

 

scanner. Another USB cable might not be compatible with the

 

 

 

scanner.

 

 

•

Ensure that the USB cable is securely connected between the

 

 

 

scanner and the computer.

 

 

For additional USB troubleshooting information, see www.hp.com/

 

 

support, select your country/region, and then use the search tool

 

 

to find USB troubleshooting topics.

Note: On a Macintosh computer, use the Apple System Profiler to ensure that the scanner is connected to the computer correctly.

scanner initialization problems

reset the scanner

If you receive an error message similar to “Scanner initialization failed” or “Scanner not found” when trying to use the scanner:

1Close the error message dialog box and close the application that was open when you received the error message.

2Disconnect the USB cable from the scanner and then reconnect it. (Try to do a scan to see if the scanner is working now. If not, proceed with the next step.)

3Shut down your computer and turn it off.

4Unplug the scanner from the power source.

5Disconnect the USB cable from the scanner and the computer.

6Reconnect the power cable to an electrical outlet or surge protector.

7Check the USB cable for any visible, external damage.

8Firmly reconnect the USB cable directly to the scanner. Remove any USB hub, if present.

9Firmly reconnect the USB cable to the computer using another USB port, if possible. The cable must be inserted completely into the computer’s USB port.

Note: It is important that the scanner and computer be turned off for at least 60 seconds before being restarted.

10Restart the computer.

user’s manual

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Contents Scanjet Page Page Copyright information Contents Where do I find…? Where do I find information about…?Subject Location Document Location Where do I find documentation?Transparent materials adapter TMA overview How to use the scannerFeature Description Front panel overviewScan from the hp director Scanning with high resolutionsScanning overview Scan from the front panel buttonsScan pictures and documents Print copies Create a photo show and save it on CD Select picture or document Change settingsScanner installation or setup problems Care and maintenanceAction Scanner initialization problemsReset the scanner Check the cablesHow do I turn off the scanner? Frequently asked questionsRun the repair utility How do I turn off the lamp?How do I resolve issues with scanning documents or text? TroubleshootingScan slides Adapter TMAScan from the transparent materials adapter TMA Scan negatives Scan from the transparent materials adapter TMA Warranty Hewlett-packard limited warranty statementHP products Duration of limited warranty Energy consumption Regulatory informationEnvironmental stewardship program Protecting the environmentDisassembly/end of life Product restricted materialRecycling materials Support process Accessibility website Hp scanjet websitePhone support in the United States Locations Free phone support periodPhone support in Europe, Middle East, and Africa Other phone support worldwide Upgraded warranty options Scanner specifications OptionsName Description Environmental specifications for the scanner and TMA Transparent materials adapter TMA specificationsTMA Index indexPage Page Page Q3851-90113

3670, 3690 specifications

The HP 3690 and HP 3670 models are multifunctional printers designed to cater to both home and office needs, offering high-quality printing, scanning, and copying capabilities. These devices embody HP's commitment to technological innovation, efficiency, and user-friendly operation.

One of the standout features of the HP 3690 and 3670 is their compact design, making them suitable for environments where space is at a premium. Both models boast a sleek appearance, ensuring they blend seamlessly into any workspace. Moreover, these printers are designed for easy setup and straightforward operation, making them accessible for users of all experience levels.

Printing quality is a hallmark of the HP series, with both models providing vibrant color output and crisp text documents. They utilize HP’s advanced inkjet technology, which delivers professional-quality prints with a high resolution. This is especially beneficial for users needing to produce marketing materials or detailed documents. Additionally, both printers support an array of paper sizes and types, enhancing versatility for various printing tasks.

The scanning and copying functions are also top-notch, featuring flatbed scanners that provide clear and accurate reproductions of documents and images. The devices include automatic document feeders (ADF), allowing users to scan or copy multiple pages with ease, thus boosting productivity.

In terms of connectivity, the HP 3690 and 3670 are equipped with both USB and wireless capabilities. This means they can easily connect to computers, laptops, and mobile devices, enabling users to print directly from their smartphones or tablets via HP’s mobile printing solutions. Such connectivity features are essential in today's fast-paced digital environment.

Energy efficiency is another critical characteristic of these models. With HP's commitment to sustainability, both printers meet ENERGY STAR qualifications, helping users reduce their ecological footprint without compromising on performance.

Overall, the HP 3690 and 3670 are prime examples of multifunction printers that combine functionality, quality, and modern technology, making them ideal for a wide range of users, from busy professionals to families. Whether it is for printing, scanning, or copying, these devices deliver reliable performance, ensuring that users can accomplish their tasks effectively and efficiently.
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