HP 3690, 3670 Frequently asked questions, Run the repair utility, How do I turn off the lamp?

Page 16

chapter 2

run the repair utility

If the scanner still fails to initialize, run the Repair utility (Windows computers only). For more information, open HP Director, select your scanner in the Select Device list, and click Help. Then in the HP Photo & Imaging software help, open the hp scanjet scanner help section, open the troubleshooting section and see scanner has stopped working properly.

frequently asked questions

how do I test my scanner hardware if I think there may be a problem?

1Disconnect the USB cable and power cable from the scanner.

2Ensure that the scanner power cable is still connected to the power source.

3Press SCAN ( ) and COPY () on the scanner at the same time while reconnecting the power cable to the scanner.

The carriage in the scanner should move forward and backward, and the lamp should turn on.

4To end the test, disconnect the power cable.

If the scanner lamp does not turn on or the carriage does not move, a problem exists with the scanner hardware. See product support on page 20.

how do I turn off the lamp?

The scanner lamp should time out and turn off automatically after a period of inactivity (about 14 minutes). If it does not turn off automatically, do the following:

1From the HP Director, click Settings, and click Scan Preferences.

2From the Quality vs. Speed tab, turn off Extend lamp timeout to turn the scanner lamp off after 14 minutes of inactivity. If this option is on, the scanner lamp turns off after 1 hour of inactivity.

If the scanner lamp problems continue, see product support on page 20.

how do I turn off the scanner?

Normally you do not need to turn off the scanner because after a period of inactivity (about 14 minutes), the scanner reduces to a low-power mode.

If you need to turn off the scanner completely, disconnect it from the power source (electrical outlet or surge protector).

11

hp scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners

Page 15 Page 17
Image 16
Page 15 Page 17
Contents Scanjet Page Page Copyright information Contents Where do I find information about…? Where do I find…?Subject Location Where do I find documentation? Document LocationHow to use the scanner Feature DescriptionFront panel overview Transparent materials adapter TMA overviewScanning with high resolutions Scanning overviewScan from the front panel buttons Scan from the hp directorScan pictures and documents Print copies Create a photo show and save it on CD Change settings Select picture or documentCare and maintenance Scanner installation or setup problemsScanner initialization problems Reset the scannerCheck the cables ActionFrequently asked questions Run the repair utilityHow do I turn off the lamp? How do I turn off the scanner?Troubleshooting How do I resolve issues with scanning documents or text?Adapter TMA Scan slidesScan from the transparent materials adapter TMA Scan negatives Scan from the transparent materials adapter TMA Hewlett-packard limited warranty statement WarrantyHP products Duration of limited warranty Regulatory information Environmental stewardship programProtecting the environment Energy consumptionProduct restricted material Disassembly/end of lifeRecycling materials Accessibility website Hp scanjet website Support processLocations Free phone support period Phone support in the United StatesPhone support in Europe, Middle East, and Africa Other phone support worldwide Upgraded warranty options Options Scanner specificationsName Description Transparent materials adapter TMA specifications Environmental specifications for the scanner and TMAIndex index TMAPage Page Page Q3851-90113

3670, 3690 specifications

The HP 3690 and HP 3670 models are multifunctional printers designed to cater to both home and office needs, offering high-quality printing, scanning, and copying capabilities. These devices embody HP's commitment to technological innovation, efficiency, and user-friendly operation.

One of the standout features of the HP 3690 and 3670 is their compact design, making them suitable for environments where space is at a premium. Both models boast a sleek appearance, ensuring they blend seamlessly into any workspace. Moreover, these printers are designed for easy setup and straightforward operation, making them accessible for users of all experience levels.

Printing quality is a hallmark of the HP series, with both models providing vibrant color output and crisp text documents. They utilize HP’s advanced inkjet technology, which delivers professional-quality prints with a high resolution. This is especially beneficial for users needing to produce marketing materials or detailed documents. Additionally, both printers support an array of paper sizes and types, enhancing versatility for various printing tasks.

The scanning and copying functions are also top-notch, featuring flatbed scanners that provide clear and accurate reproductions of documents and images. The devices include automatic document feeders (ADF), allowing users to scan or copy multiple pages with ease, thus boosting productivity.

In terms of connectivity, the HP 3690 and 3670 are equipped with both USB and wireless capabilities. This means they can easily connect to computers, laptops, and mobile devices, enabling users to print directly from their smartphones or tablets via HP’s mobile printing solutions. Such connectivity features are essential in today's fast-paced digital environment.

Energy efficiency is another critical characteristic of these models. With HP's commitment to sustainability, both printers meet ENERGY STAR qualifications, helping users reduce their ecological footprint without compromising on performance.

Overall, the HP 3690 and 3670 are prime examples of multifunction printers that combine functionality, quality, and modern technology, making them ideal for a wide range of users, from busy professionals to families. Whether it is for printing, scanning, or copying, these devices deliver reliable performance, ensuring that users can accomplish their tasks effectively and efficiently.
Top Page Image Contents