HP 316748-002 manual Solving Travel Connection Problems, Check the telephone line type

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Using an Internal Modem

To add a new country location, follow these steps:

Windows 2000 Professional:

1.Select Start > Settings > Control Panel.

2.Select the Phone and Modem Options icon > Select New.

3.Assign the New Location Name (home, work, etc.).

4.Select the Country/Region from the drop-down list.

5.Select OK > OK.

Windows XP Home and XP Professional:

1.Select Start > Control Panel.

2.Select the Network and Internet Connections icon.

3.Select Phone and Modem Properties (menu in the left column) > Dialing Rules tab.

4.Select the New button and assign it a name (home, work, etc.).

5.Select the Country/Region from the drop-down list.

6.Select OK > OK.

Solving Travel Connection Problems

If you experience connection problems while using the modem outside your home country, the following suggestions may help:

Check the telephone line type

The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is probably an analog line.

Check for pulse or tone dialing

Dial a few digits on the telephone and listen for clicks (pulses) or tones. Then select:

Modem and Networking

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Contents Modem and Networking Page Contents Using the RJ-11 Cable Using an Internal ModemConnecting the Modem Cable Connecting the modem using an RJ-11 jack Using a Country-Specific Modem Cable Adapter Adding New Locations When Traveling Viewing the Current Country SelectionWindows 2000 Professional Windows XP Home and XP ProfessionalCheck for pulse or tone dialing Solving Travel Connection ProblemsCheck the telephone line type Set the modem to ignore dial tones Windows XP Home and XP Professional Accessing Preinstalled Communication Software Windows XP Home or Windows XP ProfessionalConnecting to a Network Connecting a Network Cable