Oki C7100, C7300 manual Miscellaneous Problems, Power is on, but the printer does not go online

MISCELLANEOUS PROBLEMS

The power is on, but the printer does not go online.

Possible cause	Remedy
Bad connection	Switch off the printer and disconnect the power
	cable. Reconnect power cable and switch
	printer on. If this does not clear the fault, call
	for service.

Print processing does not start.

Possible cause	Remedy
Printer error	Check the control panel. If an error message is
	displayed, correct the problem.

Print processing cancels.

Possible cause	Remedy
The printer interface	Replace the printer interface cable.
cable is faulty.

The time out setting is too short.

Reset time out to a higher value.

Printer makes a strange noise.

Possible cause	Remedy
The printer is not	Place the printer on a stable, level surface.
horizontal.

There are scraps of paper or other foreign matter inside the printer.

Check the inside of the printer and remove any such objects.

The top cover is not firmly shut.

Press the left and right sides of the top cover.

C7100/C7300/C7500 Troubleshooting • 389