Cannot configure for USB connection.

NOTE

Windows 95 does not support USB.

Windows 98 upgraded from Windows 95 may not support USB.

Windows 98 original installation and Windows Me, 2000, NT and XP all support USB.

Possible cause

Remedy

 

 

Computer does not

Check if there is a USB controller in the Windows

support USB

device manager.

interface.

 

 

 

USB cable does

Use USB cable to specification Ver.1.1.

not meet

 

specifications.

 

 

 

Interface is

Check that USB interface is set to Enable.

disabled.

 

 

 

Configuration

Configure again from the beginning.

procedure was not

 

correctly followed

 

or cancelled.

 

 

 

USB cable is

Reconnect or try another cable.

disconnected or

 

faulty.

 

 

 

A USB hub is

The printer cannot be used with a USB hub.

being used.

Connect the printer and computer directly.

 

 

C7100/C7300/C7500 Troubleshooting • 383

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Oki C7100, C7300 manual Cannot configure for USB connection