Oki C7100, C7300 manual Problem Solving, Paper feed problems

PROBLEM SOLVING

Paper feed problems.

If paper jams are frequent:

•More than one sheet feeds at a time.

•Paper curls.

•Paper feeds at an angle.

Possible cause	Remedy
The printer is not	Place the printer on a stable, level surface.
horizontal.

The paper is too thin.

Use the correct type of paper (see Specifications).

The paper is moist or	Store paper within specified temperature and
affected by static.	humidity levels.
The paper is creased	Remove the creased/wrinkled paper from the
or wrinkled.	feed tray.
The paper is not	Adjust tray or manual feed guides.
aligned correctly.
Paper doesn’t feed.	Correct paper feed selection in the printer
	driver.

Paper jam has been cleared, but printer does not print.

Possible cause

The top cover has not remained open until all paper jams have been cleared.

Remedy

Removing a paper jam is not sufficient:

Raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover.

C7100/C7300/C7500 Troubleshooting • 381