An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the second.
Possible cause | Remedy |
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The main board is not properly seated in the printer.
Turn the printer off, then reseat the main board and turn the printer back on again.
Printer takes a long time to start printing.
Possible cause
The printer has to warm up returning from power save mode.
The image drum carries out a cleaning process to ensure print quality, which takes time.
The fuser unit adjusts temperature, which takes time.
The printer is processing data from another interface.
Remedy
In the printer menu settings, set power save to a higher value to increase the length of time before entering power save mode.
Wait until this process has been completed.
Wait until this process has been completed.
Wait until this data is processed.
Toner rubs off when you rub the printed surface.
Possible cause
Media Weight and Media Type settings may not be appropriate.
Packing materials were left on the fuser when it was installed.
Remedy
Set the value of media weight to the next heaviest one.
Careful! FUser my be HOT!
Open the top cover and check to be sure that all the packing materials were removed from the fuser. To remove the fuser see “Changing the fuser unit” on page 362.
