HP Smart Array (RAID) Host Bus Adapters manual Troubleshooting

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5 Troubleshooting

This chapter provides an overview of troubleshooting resources.

Smart Array P411 controller board runtime LEDs

The Smart Array P411 Controller board has nine runtime LEDs that indicate activities and error conditions.

Figure 3 Smart Array P411 controller board runtime LEDs

1 2 3 4 5 6 7 8

9

Table 2 Interpreting Smart Array 411 runtime LEDs

LED ID

Color

Name

LED name and interpretation

1

Amber

DS9

System Error LED. The controller ASIC has locked up and cannot process

 

 

 

any commands.

2

Green

DS8

Idle Task LED. This LED, with item 3 (DS7), indicates the amount of controller

 

 

 

CPU activity. See Table 3.

3

Green

DS7

Gas Pedal LED. This LED, with item 2 (DS8), indicates the amount of

 

 

 

controller CPU activity. See Table 3.

4

Green

DS6

Controller Heartbeat LED. This LED flashes every two seconds to indicate

 

 

 

controller health.

5

Green

DS5

Pending Command LED. Indicates that the controller is working on a

 

 

 

command from the host driver.

6

Green

DS4

Activity LED for SAS port 1.

7

Green

DS3

Activity LED for SAS port 2.

8

Amber

DS2

Disk Failure LED. A physical disk connected to the controller has failed. See

 

 

 

the Fault LED on each disk to determine the failed disk.

9

Amber

DS1

Diagnostics Error LED. One of the server diagnostics utilities has detected

 

 

 

a controller error.

Smart Array P411 controller board runtime LEDs

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Contents Abstract Page Contents Cable kits As array accelerator Controller overviewInstallation overview Windows installationConfigure an array. See Creating a logical drive HP-UX installation Downloading software HP-UX installation prerequisitesVerifying the installation Installing softwareConnecting external storage devices Installing, verifying, and configuring the controllerInstalling the controller hardware Connecting and verifying external storage devicesVerifying external disk enclosure connections Fs0\cd \EFI\HP\TOOLS\IOCARDS\SmartArray Verifying tape device connectionsVerifying the controller firmware Verifying and updating controller firmware offlineDownloading the firmware update Fs0\ cd \EFI\HP\TOOLS\IOCARDS\SmartArray Updating the controller firmwareVerifying the firmware update Help Error messages Determining and setting the controller modeSetmode Verifying the enclosure firmware Verifying and updating enclosure firmware offlineDownloading the enclosure firmware Updating the enclosure firmware Saupdate Update segbusdevfuncenclindex firmwarefileHelp Accessing Orca Using Option ROM Configuration for Arrays OrcaUpdating tape device firmware Entry for the Smart Array SAS controller Orca main menu appears Orca Main Menu Screen Deleting a logical drive Creating a logical driveUsing Option ROM Configuration for Arrays Orca Installing, verifying, and configuring the controller Smart Array P411 controller board runtime LEDs TroubleshootingDetermining Smart Array P411 controller CPU activity level Post messagesSupport and other resources Support and other resources Handling parts Electrostatic dischargeGrounding Cable kits
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