HP Plus - B210a, Plus - B210e manual Clear the print carriage, Windows XP, To clear the print queue

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•Right-click the Print Spooler service, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

•From the Windows Start menu, right click My Computer.

•Click Manage, and then click Services and Applications.

•Double-click Services, and then select Print Spooler.

•Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d. If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Solve a problem

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

Clear the print carriage

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Contents HP Photosmart Plus e-All-in-One B210 series Page Contents Contents HP Photosmart Plus e-All-in-One B210 series Help Chapter Printer parts Get to know the HP PhotosmartTop and rear views of the HP Photosmart Printer parts Apps Manager Control panel featuresManage Apps Get to know the HP Photosmart How do I? How do I? Load 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Paper basicsLoad media Load A4 or 8.5 x 11 inch paper a. Raise output tray Load envelopes Paper basics To print from a software application PrintPrint documents Related topicsTo print a photo on photo paper Print photosTo print a group of addresses on labels or envelopes Print envelopesPrint from anywhere Print tips Tips for print successTo print a document from anywhere Html HP ePrint tipsPrint To scan to a computer Copy and scanScan to a computer Make a black and white copy a. Load paper Copy text or mixed documentsTouch Computer Touch Black Copy Make a color copy a. Load paper Touch SettingsTouch Fit to Touch Color Copy Related topics Tips for copy and scan success Copy and scan To replace the cartridges Work with cartridgesReplace the cartridges Close cartridge door Order ink supplies Cartridge warranty informationCheck the estimated ink levels Clean printhead automaticallyHP HP Photosmart Plus B210 HP Photosmart Plus B210 Tips for working with inkTo check the ink levels from the Printer Software Work with cartridges Add the HP Photosmart to a network ConnectivityTouch Wireless Setup Wizard To connect the product with the Wireless Setup WizardWireless without a router ad hoc connection Connectivity Install the software for a network connection Tips for setting up and using a networked printer Improve print quality Solve a problemGet more help To clear a paper jam from the rear access door Clear the paper jam from the rear access doorTo clean the cartridges automatically To verify that the product is not paused or offline Unable to printWindows Vista To verify that the product is set as the default printerTo restart the print spooler WindowsTo clear the print queue Click Manage, and then click Services and ApplicationsClear the print carriage Windows XPHP support Resolve copy and scan issuesAdditional warranty options Solve a problem Hewlett-Packard Company notices Technical informationSpecifications Environmental product stewardship program Paper use HP inkjet supplies recycling program Chemical Substances Battery disposal in Taiwan EU battery directive Regulatory notices FCC statement Geräuschemission Regulatory wireless statements Exposure to radio frequency radiation European Union Regulatory Notice Technical information Technical information Index Symbols/NumericsIndex

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