HP Plus - B210e, Plus - B210b, Plus - B210a manual Resolve copy and scan issues, HP support

Page 48

Chapter 9

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

Click here to go online for more information.

Resolve copy and scan issues

Click here to go online for more information.

Solve a problem

HP support

•Register the product

•HP support by phone

•Additional warranty options

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com.

HP support by phone

Phone support options and availability vary by product, country/region, and language. This section contains the following topics:

•Phone support period

•Placing a call

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Photosmart Plus e-All-in-One B210 series)

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

46 Solve a problem

Image 48

Contents HP Photosmart Plus e-All-in-One B210 series Page Contents Contents HP Photosmart Plus e-All-in-One B210 series Help Chapter Get to know the HP Photosmart Printer partsTop and rear views of the HP Photosmart Printer parts Control panel features Apps ManagerManage Apps Get to know the HP Photosmart How do I? How do I? Paper basics Load mediaLoad 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Load A4 or 8.5 x 11 inch paper a. Raise output tray Load envelopes Paper basics Print Print documentsRelated topics To print from a software applicationPrint photos To print a photo on photo paperPrint envelopes Print from anywhereTo print a group of addresses on labels or envelopes Tips for print success To print a document from anywherePrint tips HP ePrint tips HtmlPrint Copy and scan Scan to a computerTo scan to a computer Copy text or mixed documents Touch ComputerMake a black and white copy a. Load paper Touch Settings Touch Fit toTouch Black Copy Make a color copy a. Load paper Touch Color Copy Related topics Tips for copy and scan success Copy and scan Work with cartridges Replace the cartridgesTo replace the cartridges Close cartridge door Cartridge warranty information Order ink suppliesClean printhead automatically Check the estimated ink levelsTips for working with ink To check the ink levels from the Printer SoftwareHP HP Photosmart Plus B210 HP Photosmart Plus B210 Work with cartridges Connectivity Add the HP Photosmart to a networkTo connect the product with the Wireless Setup Wizard Touch Wireless Setup WizardWireless without a router ad hoc connection Connectivity Install the software for a network connection Tips for setting up and using a networked printer Solve a problem Get more helpImprove print quality Clear the paper jam from the rear access door To clean the cartridges automaticallyTo clear a paper jam from the rear access door Unable to print To verify that the product is not paused or offlineTo verify that the product is set as the default printer To restart the print spoolerWindows Windows VistaClick Manage, and then click Services and Applications Clear the print carriageWindows XP To clear the print queueResolve copy and scan issues HP supportAdditional warranty options Solve a problem Technical information Hewlett-Packard Company noticesSpecifications Environmental product stewardship program Paper use HP inkjet supplies recycling program Chemical Substances Battery disposal in Taiwan EU battery directive Regulatory notices FCC statement Geräuschemission Regulatory wireless statements Exposure to radio frequency radiation European Union Regulatory Notice Technical information Technical information Symbols/Numerics IndexIndex

Related manuals

Manual 8 pages 6.09 Kb