Problems and Solutions
98
Dialling and transmission problems
Problem Solution
No dial tone when you
pick up the handset or
press the SPEAKER key.
• Ma ke sure the handset cord is connected to the
correct socket. See
Connecting the handset
on page
12.
• Make sure that the telephon e line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 23).
• Make sure that the telephon e line is good.
Dialling is not possible. • Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephon e line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 23).
The power is on, but no
transmission takes place. • Make sure that the receiving machine has paper.
• Make sure that the telephone line cord is plugged into
the TEL. LINE socket, and not the TEL. SET socket.
• If the rece iving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handse t and check for a dial tone. Dial the
receiving machine manually and make sure that it is
responding (you should hear a fax tone).
Nothing is printed at the
receiving end. • Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end. • Noise on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your fax machine. If
the copy is also distorted, your fax machine may need
service.
all.book Page 98 Tuesday, June 1, 2004 4:24 PM