HP Premium - C310a manual Get more help, HP support by phone

Page 29

7HP support

•Get more help

•HP support by phone

•Additional warranty options

Get more help

You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.

To contact HP Support, click here to go online.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•Phone support period

•Placing a call

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support . Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Photosmart Premium e-All-in-One C310 series)

•Serial number (located on the back or bottom of the product)

•Messages that appear when the situation occurs

•Answers to these questions:

◦Has this situation happened before?

◦Can you re-create it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the list of support phone numbers, visit www.hp.com/support .

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support . Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

HP support

HP support

27

Page 28 Page 30
Image 29
Page 28 Page 30
Contents HP Photosmart Premium e-All-in-One C310 series Page Contents Contents HP Photosmart Premium e-All-in-One C310 series Help One C310 series Help Printer parts Get to know the HP PhotosmartFront view of the printer Top and rear views of the printerTips for getting to know the printer How do I? How do I? Print documents PrintPrint photos Related topicsOff applies no HP Real Life Technologies to the image Print envelopesTo print a photo on photo paper Load 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Load mediaTo print a group of addresses on labels or envelopes Load A4 or 8.5 x 11 inch paper a. Raise the photo tray Load envelopes To clear a paper jam from the two-sided printing accessory Clear the paper jam from the two-sided printing accessoryTips for print success Print tipsTips for print success Print To scan to a computer Copy and scanScan to a computer Sided copy a. Load paper Copy text or mixed documentsTouch Print Settings Tips for copy and scan success Check the estimated ink levels Clean printhead automaticallyWork with cartridges To replace the cartridges Replace the cartridgesReplace the cartridges Order ink supplies Cartridge warranty informationUse the following tips to work with ink cartridges Tips for working with inkWork with cartridges HP support by phone HP supportGet more help Additional warranty options Connectivity Install the software for a network connectionTips for setting up and using a networked printer Connectivity Cartridge chip information To disable the usage information functionTechnical information Specifications Copy specifications Print specificationsInk cartridge yield Scan specifications Alignment skewEnvironmental product stewardship program Your products Eco featuresRecycling program To turn energy saving mode on or offTechnical information Environmental product stewardship program Regulatory notices FCC statement Noise emission statement for Germany Regulatory wireless statements Exposure to radio frequency radiation European Union regulatory notice Technical information Index Symbols/NumericsIndex
Related manuals
Manual 24 pages 28.24 Kb
Top Page Image Contents