ENGLISH

¤1TROUBLESHOOTING

Check again before assuming the player is malfunctioning.

Are all the connections correct?

Are you following the instructions in the manual?

Are the amplifier and speakers operating properly?

If the DN-V210/DN-V310 does not seem to be functioning properly, check the table below. If this does not solve the problem, the DN-V210/DN-V310 may be damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest sales office.

Symptom

 

Check

Page

 

 

 

 

Power does not turn on.

Plug the power cord securely into the power outlet.

6~11

 

 

 

 

Playback does not start when PLAY

Is there condensation on the disc or player? (Let stand for 1 or 2 hours.)

Discs other than DVDs, video CDs and music CDs and Digital picture (JPEG)

3, 4

button is pressed.

 

cannot be played.

 

Playback stops immediately.

 

 

Disc is dirty. Wipe off the dirt.

5

 

 

 

 

 

Picture does not appear.

Check the connections.

6~11

Set the TV’s input to “video”.

 

 

 

 

 

Sound is not produced or sound quality

Check the connections.

6~11

Properly set the input of the TV, stereo, etc.

is poor.

• Check the “DIGITAL OUT” and “COMPRESSION” settings.

9, 10, 26, 27

 

 

 

 

 

• Check the “AUTO PLAY” setting.

30

Menu playback is not possible.

Menu playback is not possible with anything but video CDs with playback

39

 

 

control.

 

 

 

 

 

Picture is disturbed during the search

Some disturbance is normal.

operation.

 

 

 

 

 

 

 

Buttons do not operate.

Some operations are disabled for some discs.

39

• Check the “KEY LOCK” mode.

66

 

 

 

 

 

No subtitles are displayed.

Subtitles are not displayed for DVDs not containing subtitles.

Subtitles are turned off. Turn the subtitles setting on.

29

 

 

 

 

 

 

The audio (or subtitle) language does not switch for discs which do not include

Audio (or subtitle) language does not

 

multiple audio (or subtitle) languages.

 

switch.

For some discs the audio (or subtitle) language cannot be switched when the

54

 

 

operation to switch it is performed, but can be switched on the menu screens.

 

 

 

 

 

Angle does not switch.

The angle cannot be switched for DVDs which do not contain multiple angles.

53

 

In some cases multiple angles are only recorded for specific scenes.

 

 

 

 

 

 

 

 

Playback does not start when the title is

Check the “RATING” setting.

34

selected.

 

 

 

 

 

 

 

The password for rating level has been

Use the procedure described below to set the initial settings back to the

 

values set when the unit was shipped from the factory. Input “8888” at 5

 

forgotten.

 

 

 

under step 3 on page 34.

 

 

 

 

 

 

 

 

The disc is not played with the audio

The disc does not play with the selected audio or subtitle language if that

29

or subtitle language set as the default

 

audio or subtitle language is not included on that DVD.

 

setting.

 

 

 

 

 

 

 

Picture is not displayed in 4:3 (or 16:9).

Set the “TV ASPECT” default setting to the proper setting for the connected

24

 

TV.

 

 

 

 

 

 

 

 

Menu screen messages for the desired

Check the default setting for the disc language’s menu language.

30

language do not display.

 

 

 

 

 

 

 

 

Check whether the Video output is set to HDMI.

23

HDMI does not output.

• Check that the DVD and TV HDMI connectors are connected.

13

 

Check that the TV supports 480p/576p/720p/1080i.

23

 

 

 

 

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Denon DN-V310, DN-V210 manual ¤1TROUBLESHOOTING, Check again before assuming the player is malfunctioning