Casablanca Fan Company 55051 Troubleshooting, Authorized Service Centers, Fan doesn’t work

Troubleshooting

www.CasablancaFanCo.com 1.888.227.2178

Fan doesn’t work

•Make sure power switch is on.

•Press a fan speed button (1-4).

•Check the wall control battery.

•Make sure that you have paired the wall control.

•Check the circuit breaker to ensure the power is turned on.

•Make sure the blades spin freely.

•Turn off power from the circuit breaker, then loosen the canopy and check all the connections according to the wiring diagram on pages 10-11.

•Check the plug connection in the switch housing.

Excessive wobbling

•Tighten all of the blade and blade iron screws until they are snug.

•Turn the power off, support the fan carefully, and check that the hanger ball is properly seated.

•Use the provided balancing kit and instructions to balance the fan.

Remote doesn’t work

•Install a fresh battery in the wall control.

•Make sure you have paired the remote.

Noisy Operation

•Tighten the blade and blade iron screws until they are snug.

•Check to see if any of the blades are cracked. If so, replace all of the blades.

If you have multiple remotes or multiple remote-controlled fans installed on the same circuit breaker and you are experiencing interference or faulty operation of your remote controls, please go to www.CasablancaFanCo.com/FAQs and click “How do I properly install multiple remote-controlled fans?” for information on how to correct this issue.

Lights dim when turned on or do not turn on at all.

•Make sure the wattage of the light bulbs installed matches the specifications on the light sockets.

AUTHORIZED SERVICE

CENTERS

For the most updated list of Casablanca Authorized Service Centers, visit www.CasablancaFanCo.com or call toll free 1-888-227-2178.

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M6022-01 • 10/30/14 • © Casablanca Fan Company