HP C4600, C4680 manual Solution 1 Install the product software, To install the product software

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Solve a problem

Chapter 10

Solution 1: Install the product software

Solution: Install the product software that came with the product. If it is installed, restart your computer.

To install the product software

1.Insert the product CD-ROM into your computer’s CD-ROM drive and then start the Setup program.

2.When prompted, click Install More Software to install the product software.

3.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the product.

Cause: The product software was not installed.

If this did not solve the issue, try the next solution.

Solution 2: Turn on the product

Solution: Turn on the product.

Cause: The product was turned off.

If this did not solve the issue, try the next solution.

Solution 3: Turn on the computer

Solution: Turn on the computer

Cause: The computer was turned off.

If this did not solve the issue, try the next solution.

Solution 4: Check the connection from the product to your computer

Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again.

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Contents HP Photosmart C4600 series Page Contents Contents HP Photosmart C4600 series Help HP Photosmart C4600 series Help Get to know the HP Photosmart Printer partsControl panel features Control panel featuresHP Advanced Photo Paper Paper basicsRecommended papers for photo printing HP Everyday Photo PaperHP Brochure Paper or HP Superior Inkjet Paper Recommended papers for printingHP Photo Value Pack HP Premium Presentation Paper or HP Professional PaperHP Iron-On Transfers HP Printing PaperHP Office Paper HP Premium Inkjet Transparency FilmLoad media Load small-size paper a. Lower paper trayLoad full-size paper Information on paper Related topicsPrint documents PrintTo print from a software application Print photos saved on your computer Print photosTo print a borderless image To print a photo on photo paper Off applies no HP Real Life Technologies to the image Print photos from a memory card Print photo on small-size paper a. Load paperPrint photo on full-size paper a. Load paper Insert memory Print passport photos a. Load paper To print a group of addresses on labels or envelopes Print envelopesPrint on specialty media To reverse an image for iron-on transfersPrint a Web To print on transparenciesTo print in Maximum dpi mode Print using Maximum dpiTo print a Web To view the print resolution View the print resolutionPrinting shortcuts To create a printing shortcut Set the default print settingsTo change the default print settings Click the Printing Shortcuts tabPrint Scan to a computer ScanTo scan to a computer Scan to a memory card To save a scan to a memory cardStart scan Press button next to Scan to Memory Card Scan Copy text or mixed documents CopyCopy text or mixed documents Black and White copy a. Load paperCopy Color copy To set the copy size from the control panel Change the copy settingsTo set the paper size from the control panel To set the number of copies from the control panelReprint photos To reprint an original photoRelated topics Save photos To save photosSave photos To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabReplace the cartridges To replace the cartridgesReplace the cartridges Ink-backup mode output Ink-backup modeOrder ink supplies Cartridge warranty information Exit ink-backup modeWork with cartridges HP support Solve a problemIf you have a problem, follow these steps Support processPhone support period Placing a call Support phone numbers$UJHQWLQD To uninstall and reinstall the software Uninstall and reinstall the softwareAdditional warranty options After the phone support periodSetup troubleshooting Troubleshooting common setup issuesSolution Product will not turn onSolution 4 Contact HP to replace the power supply Solution 2 Reset the productSolution 3 Press the On button more slowly Solution 5 Contact HP support for serviceAfter setting up the product, it does not print Solve a problem To uninstall the software and reset the product To start the installation from a Windows computerReceived a message that an Unknown Error has occurred To uninstall the software completelySolve a problem To install the software To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click the check box next to Do not show this message againTo retry the USB connection Red X appears on the USB connect promptRegistration screen does not appear Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeSolution 5 Check the print settings Solution 6 Clean or replace the print catridgesSolution 2 Check the paper type Solution 1 Check the print settingsInk is not filling the text or graphics completely Solution 4 Check the print catridges Solution 5 Replace the print cartridgeSolution 1 Check the paper type Solution 2 Use a higher print quality settingSolution 1 Make sure the paper is loaded correctly Solution 3 Rotate the imagePrintouts have horizontal streaks or lines Solution 5 Check the print cartridges Solution 4 Clean the print cartridge nozzlesSolution 6 Replace the print cartridge Printouts are faded or have dull colors Solution 4 Clean the glass Solution 5 Check the print catridgesPrintouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 3 Ensure that the rear door is securely installed Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Solution 1 Use TrueType or OpenType fonts Solution 1 Print on a page of plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperSolution 2 Align the print cartridges Solution 2 Check the envelope type Print troubleshootingSolution 1 Load the stack of envelopes correctly Envelopes print incorrectlyProduct prints meaningless characters Margins are not printing as expectedSolution 2 Verify the paper size setting Solution 1 Check the printer marginsTo check your margin settings Solution 3 Load the stack of paper correctlySolution 3 Check the print cartridge Solution 2 Load paper in the input trayBlank page came out while printing Memory card troubleshooting My memory card no longer works in my digital cameraSolution 1 Insert the memory card properly Solution 1 Remove and reinsert the memory cardSolution 2 Remove the additional memory card On button is blinkingSolution 4 Reformat the memory card in your digital camera Solution 3 Remove the additional memory cardPhotos on the memory card do not transfer to my computer Solution 2 Turn on the product Solution 1 Install the product softwareTo install the product software Solution 3 Turn on the computerNothing happens when I try to copy Copy troubleshootingSolution 1 Turn on the product Solution 2 Place the original correctly on the glass Solution 5 Clear the paper jamResize to Fit is not working as expected Solution 1 Scan, enlarge, and then print a copyParts of the original do not appear or are cut off Solution 3 Wipe the glass and the back of the document lid Printout is blankScanned image is incorrectly cropped Scan troubleshootingScanned image is blank Scanned image has incorrect page layoutSolution 3 Select the correct OCR language Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missingProduct messages ErrorsDoor open Memory is full Solution 1 Install the HP Photosmart SoftwareFirmware revision mismatch Scanner failureSolution 2 Turn on the product File messages File not found Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera Invalid file nameBorderless printing error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop General user messagesSolution 2 Push the memory card all the way forward Memory card errorSolution 1 Remove all but one memory card Card access errorCard is inserted incorrectly Use only one card at a timeCard is damaged Power and connection messages Paper messagesLow on ink Print cartridge messagesNeed alignment or alignment failed Solve a problem Solution 5 Print cartridge might be defective Solution 3 Check if print cartridges are fully insertedSolution 4 Align newly installed print cartridges Print cartridges incorrectly installedTo make sure the print cartridges are installed correctly Non-HP cartridges installed Solution 1 Insert the print cartridges To clean the print cartridge contactsCopper-colored contacts Ink nozzles do not clean Solution 2 Remove the tape from the print cartridges Solution 3 Remove and reinsert the print cartridgesSolve a problem Solution 4 Contact HP support Printing in ink-backup modeSolution 1 Reinsert the print cartridges Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts To clean the print cartridge contacts Cause The print cartridge contacts needed to be cleaned Solution 1 Check the print cartridge Solution 3 Replace the print cartridgeIncompatible print cartridges Print cartridge is not intended for use in this product Solution 2 Contact HP support for servicePrint cartridges in wrong slot Solve a problem Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts To clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean General printer error Previously used genuine HP cartridge installedOriginal HP ink has been depleted Solve a problem Stop the current job To stop a print job from the productStop the current job Technical information Hewlett-Packard Company noticesType Paper weight Paper tray Paper use Material safety data sheetsEco-Tips PlasticsPower consumption HP inkjet supplies recycling programChemical Substances ItalianoToxic and hazardous substance table Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanNoise emission statement for Germany HP Photosmart C4600 series declaration of conformity Declaration of ConformityTechnical information Symbols/Numerics Index134
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C4680, C4600 specifications

The HP C4600 and C4680 printers are versatile and efficient all-in-one inkjet devices that cater to both home and office needs. Renowned for their multifunctionality, these printers provide capabilities such as printing, scanning, and copying, thereby eliminating the need for multiple devices and saving valuable space.

Both models are characterized by their compact and sleek design, making them suitable for various environments. The C4600 is geared towards users seeking reliable performance in a compact package, while the C4680 builds on this foundation with added features and enhanced functionality. One of the key aspects of these printers is their user-friendly interface, which typically includes a straightforward control panel for easy navigation and management of print jobs.

The printing technology employed in the HP C4600 and C4680 models utilizes thermal inkjet technology, ensuring sharp, vibrant prints with accurate color reproduction. Users can expect high-quality documents with resolutions reaching up to 4800 x 1200 optimized dpi. This level of detail makes these printers suitable for both text documents and color images, allowing for professional-quality output.

In terms of speed, both models are competitive within their class, with the C4680 often exhibiting faster print rates compared to the C4600. The C4600 can typically produce about 30 pages per minute for black and white prints, while the C4680's speed can be slightly higher for color and monochrome documents.

Connectivity is another area where these printers shine. They support USB connections for direct printing from computers, but many users appreciate the wireless capabilities of the C4680, which allows for seamless printing from smartphones and tablets. This wireless technology enables easy access to printing tasks from anywhere within the home or office, enhancing productivity.

One notable characteristic is the energy efficiency of both models, which is in line with HP’s commitment to environmentally-friendly practices. They often feature energy-saving modes that automatically reduce power consumption during idle times, contributing to lower energy bills and a smaller carbon footprint.

In summary, the HP C4600 and C4680 printers combine functionality, ease of use, and quality, making them excellent choices for users looking for reliable all-in-one solutions. With their robust printing technologies, user-friendly features, and connectivity options, they cater well to diverse printing needs while ensuring excellent output quality and efficiency.
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