HP C4342, C4344 Send a fax manually from a phone, To send a basic fax from the control panel

Page 83

Chapter 11

To send a basic fax from the control panel

1.Press the button next to Scan/Fax.

2.Press the button next to Start Fax. The Send Fax screen appears.

3.Press the button next to the down arrow to highlight Black & White or Color, and then press the button next to OK.

The Enter Number screen appears.

4.Enter the fax number using the keypad or press the button next to the up or down arrow to redial a recently dialed number, and then press the button next to OK. The Load Originals screen appears.

5.Load your original print side down on the right front corner of the glass, and then press the button next to OK.

NOTE: If you are sending a color fax, the fax is sent immediately. If you are sending a black and white fax, the fax is stored in memory until you have scanned each page of the original.

The Another page? screen appears.

6.Do the following:

If you have another page to fax

a. Press the button next to OK to select Yes. b. Repeat steps 5 and 6.

If you do not have another page to fax

▲Press the button next to the down arrow to select No, and then press the button next to OK.

The product sends the fax.

Related topics

•“Send a fax manually from a phone” on page 80

•“Send a fax using monitor dialing” on page 82

•“Print fax confirmation reports” on page 85

Send a fax manually from a phone

You can initiate a fax call from a telephone on the same phone line as the HP All-in-One if you are more comfortable using the keypad on your phone, rather than using the keypad on the control panel of the HP All-in-One. This method of sending a fax is called manually sending a fax. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax.

Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.

Fax

80 Use the fax features

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Contents Windows Help HP Photosmart C4340 All-in- One series Page Contents HP warranty and support Use the scan featuresUse the fax features TroubleshootingHP Photosmart C4340 All-in- One series Help OneHP Photosmart seriesC4340 HelpAll- HP All-in-One at a glance HP All-in-One overviewOne overview Control panel buttonsMenu overview Fax Menu Text and symbolsEnter text using the keypad on the control panel Scan/Fax MenuTo enter text Available symbols for dialing fax numbersTo enter a space, pause, or symbol To erase a letter, number, or symbolUse the HP Photosmart Software Available symbols DescriptionFind more information Setup GuideFind more information How do I? How do Use printer sharing Finish setting up the HP All-in- OneConnection information Supported connection typesTo enable printer sharing on a Windows computer Fax setupRelated topics Adjust the volumeTo adjust the volume of fax sounds Set the date and timeSet the fax speed Change settings on the HP All-in-One to receive faxesSet tone or pulse dialing To set tone or pulse dialing from the control panelTo set the fax speed from the control panel Choose the recommended answer setting for your setupTo set the Auto Answer setting Change the answer ring pattern for distinctive ringing Answer settingTo turn off paper checking from the control panel Set up backup fax receptionTo delete all the faxes in memory from the control panel Change settings on the HP All-in-One to send faxesTo set backup fax reception from the control panel Backup Fax Reception screen appearsTo set a fax header from the control panel Change the fax resolutionSet the fax header Set new default settings To change the resolution from the control panelChange the Lighter/Darker setting To change the Lighter/Darker setting from the control panelTo test your fax setup from the control panel Test your fax setupTo set new default settings from the control panel Fax test failed on To load an original on the glass Load originals and load paperLoad originals To load a thick publication on the glass Choose papers for printing and copying HP Advanced Photo Paper or HP Photo Paper Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Photo PaperRecommended papers for printing only HP Premium Presentation Paper Additional papers to avoid when copyingLoad paper Papers to avoidLoad full-size paper or small-size photo paper To load full-size paper To load small-size photo paper in the input tray To load index cards in the input tray Load index cardsTo load envelopes Load envelopesLoad other types of paper Avoid paper jams Clear paper jams on To print from a software application Print from your computerPrint from a software application To set the paper size Make the HP All-in-One the default printerChange the print settings for the current job Set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing To select a print speed or quality To view the print resolutionChange the print speed or quality Change the page orientationPreview your print job Scale the document sizeChange the saturation, brightness, or color tone To preview your print job Change the default print settingsTo change the default print settings Printing shortcutsClick the Printing Shortcuts tab Create printing shortcutsDelete printing shortcuts To create a printing shortcutPrint a borderless image Perform special print jobsTo print a borderless image Print a photo on photo paperOff applies no HP Real Life Technologies to the image To print a photo on photo paperTo print in Maximum dpi mode Print using Maximum dpiTo print on both sides Print on both sidesTo print a multiple-page document as a booklet Print a multiple-page document as a bookletLeft-edge binding for left-to-right languages Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderTo print multiple pages on a single sheet To reverse an image for iron-on transfers Reverse an image for iron-on transfersTo print a group of addresses on labels or envelopes Print on transparenciesPrint a group of addresses on labels or envelopes To print on transparenciesTo print a poster Expand Document Options, and then expand Printer FeaturesPrint a poster Print a WebTo stop a print job from the computer Stop a print jobTo print a Web To stop a print job from the productPrint Insert a memory card Use the photo featuresTo insert a memory card Print photosTo print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photosPrint enlargements To print an enlargement of a photo Print photos from the HP Photosmart SoftwareTo print photos To print camera-selected photos using the Dpof standardSave photos to your computer Print camera-selected Dpof photosTo edit photos Edit photos using your computerShare photos with friends and relatives To save photosTo make a copy from the control panel Use the copy featuresMake a copy Make multiple copies of the same original Change the copy settings for the current jobTo change the copy quality Change copy speed or qualityMake a borderless copy of a photo Perform special copy jobsPerform special copy jobs To resize a document from the control panel Resize an original to fit onto letter or A4 paperTo stop copying Stop copyingUse the copy features Scan an image or document Use the scan featuresTo scan to a computer Edit a scanned imageTo stop scanning Edit a scanned documentStop scanning Scan Send a basic fax Use the fax featuresSend a fax If you do not have another page to fax Send a fax manually from a phoneTo send a basic fax from the control panel If you have another page to faxTo send a fax manually from a phone To send a fax using monitor dialing from the control panel Send a fax using monitor dialingSend a fax in Error Correction Mode To receive a fax manually To change the ECM setting from the control panelError Correction Mode screen appears Receive a faxTo stop faxing from the control panel Fax over the Internet using IP phoneTo cancel a number you are dialing Stop faxingPrint fax confirmation reports Print fax error reportsTo enable fax confirmation from the control panel Print fax reportsTo print the fax log from the control panel To set the product to print fax error reports automaticallyPrint the fax log Print other reportsTo print reports from the control panel Fax To clean the glass Clean the HP All-in-OneClean the exterior Clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing To print a self-test report Work with print cartridgesCheck the estimated ink levels Handle the print cartridgesChoose the right cartridge combination Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabMaintain HP All -in One Maintain the HP All-in-One Use a photo print cartridge Use the print cartridge protector Remove ink from your skin and clothing Ink-backup modeAlign the print cartridges Advanced print cartridge maintenanceInk-backup mode output Exit ink-backup modeClean the print cartridges To align newly installed print cartridgesClean the print cartridge contacts To clean the print cartridge contacts Work with print cartridges 103 To clean the area around the ink nozzles Clean the area around the ink nozzlesWork with print cartridges 105 Turn off the HP All-in-One Reduce energy consumption when the HP All-in-One is offTo enable the Standby/Off state To order print cartridges from your desktop Shop for ink suppliesShop for ink supplies View the Readme file TroubleshootingSetup troubleshooting Troubleshooting common setup issuesProduct will not turn on SolutionSolution 4 Contact HP to replace the power supply Solution 2 Reset the productSolution 3 Press the On button more slowly Solution 5 Contact HP support for service After setting up the product, it does not print Minimum System Checks screen appears To start the installation from a Windows computerReceived a message that an Unknown Error has occurred To uninstall the software and reset the productTo uninstall the software completely Click the check box next to Do not show this message again To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click Selective StartupTo retry the USB connection To install the softwareRed X appears on the USB connect prompt Registration screen does not appear Uninstall and reinstall the softwareTo uninstall and reinstall the software Paper jams To clear a paper jam from the rear door Information on paperClear paper jams Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 5 Check the print settings Solution 4 Check to see if the product is in ink-backup modeInk is not filling the text or graphics completely Solution 6 Clean or replace the print catridgesSolution 2 Check the paper type Solution 1 Check the print settingsSolution 5 Replace the print cartridge Solution 4 Check the print catridgesSolution 2 Use a higher print quality setting Solution 1 Check the paper typePrintouts have horizontal streaks or lines Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 6 Replace the print cartridge Solution 4 Clean the print cartridge nozzlesSolution 5 Check the print catridges Printouts are faded or have dull colors Clean the lid backing on Clean the glass on Solution 4 Clean the glassPrintouts seem blurry or fuzzy Printouts have vertical streaks Solution 2 Use a higher quality imageSolution 3 Print the image in a smaller size Printouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedSolution 3 Ensure that the rear door is securely installed Ink streaks on the back of the paper Solution 1 Print on a page of plain paperTo remove excess ink using plain paper Solution 2 Wait while the ink driesTo clean the rollers Solution 2 Check the print settingsSolution 3 Clean the rollers Text edges are jagged Solution 4 Contact HP support for serviceSolution 1 Use TrueType or OpenType fonts Solution 2 Align the print cartridgesEnvelopes print incorrectly Print troubleshootingSolution 1 Load the stack of envelopes correctly Product is not responding Solution 2 Check the envelope typeSolution 3 Tuck the flaps to avoid paper jams Solution 1 Turn on the productTo check the printer driver status Solution 2 Load paper in the input traySolution 3 Select the correct printer Solution 4 Check the printer driver statusSolution 8 Make sure the print carriage can move freely Solution 6 Remove all cancelled print jobs from the queueSolution 7 Clear the paper jam Product prints meaningless characters Solution 10 Reset the productSolution 1 Reset the product Solution 2 Print a previously saved version of the document Nothing happens when I try to printSolution 4 Check the printer driver status Print troubleshooting 145 Pages in my document came out in the wrong order Solution 1 Check the printer marginsMargins are not printing as expected Solution 3 Load the stack of paper correctly To check your margin settingsSolution 2 Verify the paper size setting Text or graphics are cut off at the edge Solution 1 Check the margin settingsTo preview the print layout Solution 2 Check the layout of the documentSolution 3 Load the stack of papers correctly Solution 4 Try printing with bordersBlank page came out while printing Solution 3 Check the print cartridgeMemory card troubleshooting Photo light next to the memory card slots is blinking Solution 1 Remove and reinsert the memory cardOn light is blinking My memory card no longer works in my digital cameraProduct does not read the memory card Solution 2 Remove the additional memory cardSolution 1 Insert the memory card properly To install the HP Photosmart Software Solution 3 Remove additional memory cardsSolution 4 Reformat the memory card in your digital camera Solution 1 Install the HP Photosmart SoftwareSolution 3 Turn on the computer Solution 2 Turn on the productSolution 2 Place the original correctly on the glass Copy troubleshootingNothing happens when I try to copy Solution 5 Clear the paper jam Parts of the original do not appear or are cut off Solution 1 Scan, enlarge, and then print a copyResize to Fit is not working as expected Solution 1 Use Resize to Fit to enlarge the photo Image is cropped when I make a borderless copySolution 3 Wipe the glass and the back of the document lid Printout is blank Solution 1 Scan, resize, and print the imageBorderless copy has white space around the edges Scan halts Scan troubleshootingSolution 2 Use photo paper to make borderless copies Scan fails Solution 1 Turn on your computerSolution 3 Install the HP Photosmart software Solution 4 Start the HP Photosmart softwareScanned image shows dotted lines instead of text Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText is incorrect or missing Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Solution 3 Select the correct OCR languageSolution 2 Check the cables Fax troubleshootingScan feature does not work Solution 1 Turn on the computerProduct is having problems sending and receiving faxes Test your fax setup on Fax test failed on Troubleshooting Fax troubleshooting 169 Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Fax troubleshooting 171 Solution 13 Check for and resolve any error messages Product cannot send faxes, but can receive faxes Solution 14 Lower the fax speedSolution 4 Check the receiving fax machine for problems Solution 2 Check the fax numberSolution 3 Dial the fax number more slowly Solution 2 Connect the telephone to the correct port Product is having problems sending a manual faxSend a fax manually from a phone on Solution 4 Lower the fax speedPages of a fax I sent are missing Solution 1 Check the receiving fax machine for problemsSolution 2 Check the phone line for noise Solution 1 Check the phone line for noiseSolution 3 Make sure the glass is clean Solution 2 Increase the fax resolutionParts of a fax I sent are cut off Fax I sent was blank when it was receivedSolution 1 Send the fax in black and white Fax transmission is slowSolution 5 Increase the fax speed Solution 2 Lower the fax resolutionSolution 3 Check the phone line for noise Fax tones are recorded on my answering machine Product cannot receive faxes, but can send faxes Solution 2 Set up the product to answer faxes automaticallySolution 3 Set the product to answer faxes manually Solution 2 Check the Auto Answer settingTroubleshooting Fax troubleshooting 185 Change the answer ring pattern for distinctive ringing on Solution 10 Clear the memory of the product Solution 1 Lower the fax speed Product is having problems receiving a manual faxSolution 11 Check for error messages on the display Product is not answering incoming fax calls Solution 2 Check for error messages on the displaySolution 1 Turn on the product Solution 5 Clear the memory of the product Pages of a fax I received are missing Solution 6 Check for error messages on the displaySolution 1 Load paper in the input tray Faxes are received but do not print Solution 2 Check the sending fax machine for problemsCause The print cartridge carriage was stalled Parts of a fax I received are cut off Solution 1 Check the sending fax machine for problemsSolution 2 Make sure paper is loaded in the input tray Computer to which I am connecting has only one phone portTroubleshooting Back view of the product Troubleshooting Fax troubleshooting 199 Troubleshooting Fax troubleshooting 201 Solution What to check Solution 2 Try removing the splitterSolution 3 Try another power outlet Fax test failedFax Connected to Active Telephone Wall Jack test failed Fax Hardware Test failedTo plug the phone cord into the correct port Phone Cord Connected to Correct Port on Fax test failedUsing Correct Type of Phone Cord with Fax test failed Fax Line Condition test failed Dial Tone Detection test failed Solution 1 Change the fax speed Am having problems faxing over the Internet using IP phoneError code Fax log report shows an errorErrors Carriage jam Solution 1 Clear the paper jam from the rear doorProduct messages Solution 3 Make sure the print carriage can move freely Solution 2 Clear the paper jam from the frontPlug the power cord directly into a power outlet To reset the product Solution 5 Print a self-test reportSolution 6 Reset the product Solution 7 Contact HP support for service Carriage blocked Mechanism errorSolution 1 Clear the paper jam Scanner failure Door openFirmware revision mismatch Memory is fullSolution 1 Verify if the software is installed correctly Scan errorsTo refresh the Windows Device Manager Solution 2 Refresh the Windows Device ManagerTo check the status of the product To check that the Digital Imaging Monitor is runningCause The Digital Imaging Monitor was not running To check the power supply Solution 5 Check the power supplyTo check the USB connection To scan using WIA Solution 7 Try scanning with Windows Image Acquisition WIASolution 8 Disable the Lexbces service Computer Management screen appears To restart the serviceOn the General tab, in the Service status area, click Start Solution 11 Check the USB chipset and controller Solution 9 Run the Scan Diagnostic UtilityTo check the USB chipset and controller Turn on the product More information about using a USB hub Solution 12 Uninstall and then reinstall the software Click Selective Startup Unable to print To clear the print queue Solution 1 Print a testSolution 2 Clear the print queue To print a testTo disconnect and reconnect the USB cable Solution 3 Disconnect and reconnect the USB cableTo verify the print driver To verify that the product is set as the default printerTo clear the print queue manually Solution 5 Check if the printer is paused or offlineSolution 6 Clear the print queue manually To check if the printer is paused or offlineTo print from Notepad Solution 7 Stop and restart the print spoolerTo stop and restart the print spooler To verify the software applicationSolution 2 Check the power cord and USB cable Product might not be correctly installedTo check the USB connection Double-clickAdd/Remove Programs Solution 3 Restart the computerSolution 4 Uninstall and reinstall the product To uninstall and reinstall the productProduct was not found Select Click here to restart laterSolution 1 Reset the product To check the USB connection Solution 3 Restart the computer Product could not find available scan destinations Solution 1 Restart the computerSelect Click here to restart later Error occurred while communicating with the product Solution 1 Reset the product To check the USB connection Solution 3 Restart the computer Missing HP Photosmart Software Solution 6 Contact HP support for serviceSolution 1 Install the HP Photosmart Software Unreadable files. NN files could not be read Error reading or writing the fileFile messages File not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer Photos not foundFile corrupted Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera General user messagesMemory card error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop Borderless printing errorDisconnected Solution 1 Remove all but one memory cardSolution 2 Remove the memory card and reinsert it correctly Solution 3 Push the memory card all the way forwardCard is inserted incorrectly Card access errorUse only one card at a time Card is damaged Paper messagesCard is not fully inserted Ink is drying Paper orientation errorPaper upside down Cannot load paper from input traySolution 3 Check the print settings Solution 1 Replace the rear doorSolution 2 Make sure the paper is loaded correctly Solution 5 Clean the rollers Paper mismatch Paper jam or misfeedProduct not found Power and connection messagesWrong paper width Improper shutdown Solution 2 Connect the product to the computerCommunication test failed Two-way communication lost Carriage stall Print cartridge messagesLow on ink Solution 1 Clear the paper jam from the rear door Solution 5 Print a self-test report Solution 6 Reset the product Need alignment or alignment failed Solution 4 Align newly installed print cartridges Solution 3 Check if print cartridges are fully insertedPrint cartridges incorrectly installed Solution 5 Print cartridge might be defectiveTo make sure the print cartridges are installed correctly Printing in ink-backup mode Non-HP cartridges installedSolution 2 Remove the tape from the print cartridges Solution 1 Insert the print cartridgesSolution 4 Contact HP support Solution 3 Remove and reinsert the print cartridgesPrint cartridges missing or not detected Solution 1 Reinsert the print cartridgesSolution 2 Clean the print cartridge contacts Incompatible print cartridges Solution 3 Replace the print cartridgePrint cartridges in wrong slot Solution 1 Check the print cartridgeSolution 2 Contact HP support for service Print cartridge is not intended for use in this productTo make sure the print cartridges are installed correctly Print cartridge problem To determine which print cartridge is having the problem Solution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctly Solution 2 Clean the print cartridge contacts Original HP ink has been depleted Previously used genuine HP cartridge installedGeneral printer error Troubleshooting Warranty HP warranty and supportBefore you call HP support After the phone support period Phone support period Placing a callHP Quick Exchange Service Japan Prepare the product for shipment HP warranty and support Technical information SpecificationsEnvironmental product stewardship program Recycling program Material safety data sheetsPaper use PlasticsΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Regulatory noticesFCC statement FCC statementRegulatory notices 303 Technical information Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statementGeräuschemission Regulatory notices 307 Technical information Index Symbols/Numerics310 311 312 313 314
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C4342, C4344 specifications

The HP C4342, also known as the HP Photosmart C4342, is an all-in-one printer that has made a significant impact in both home and small office environments. This device stands out for its versatility, combining printing, scanning, and copying capabilities in a single machine. Its sleek design and compact size make it an ideal choice for spaces where real estate is limited, while still providing robust functionality.

One of the main features of the HP C4342 is its ability to deliver high-quality color prints, utilizing HP's advanced inkjet technology. The printer offers a maximum resolution of up to 4800 x 1200 optimized dpi, which ensures that photos and graphics appear vibrant and detailed. Additionally, it is compatible with various paper sizes and types, including photo paper, envelopes, and plain paper, allowing users to print everything from school projects to professional presentations with ease.

The C4342 is equipped with built-in scanning and copying functions, providing users with the capability to digitize documents or create duplicates without the need for a separate machine. The scanner supports a high optical resolution, making it suitable for capturing fine details in images or text. Furthermore, the one-touch copy feature allows for quick and efficient duplication, simplifying everyday tasks.

HP has integrated several technologies into the C4342 to enhance user experience. The printer features HP's Smart Web Printing, which allows users to collect and print content from the web without wasting paper or ink on redundant pages. The device supports borderless photo printing, enabling users to create professional-quality photographs without unsightly white borders.

Connectivity options are another highlight of the HP C4342, allowing for easy setup and operation. The printer supports USB connections for direct user interface with computers, making it straightforward to start printing documents or photos. Additionally, HP's user-friendly software suite simplifies the installation process and offers enhanced editing capabilities for photographs.

In conclusion, the HP C4342 is a reliable all-in-one printer that incorporates a range of features and technologies to meet the diverse needs of users. With its high-quality print capabilities, multi-functionality, and convenient design, it remains a practical choice for anyone seeking an efficient and effective printing solution.
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