HP C4344, C4342 manual Set the fax header, To set a fax header from the control panel

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NOTE: These settings do not affect copy settings. Copy resolution and lightness/ darkness are set independently from fax resolution and lightness/darkness. Also, the settings that you change from the control panel do not affect faxes you send from your computer.

This section contains the following topics:

Set the fax header

Change the fax resolution

Change the Lighter/Darker setting

Set new default settings

Set the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the HP All-in-One. You can also set up the fax header from the control panel, as described here.

NOTE: In some countries/regions the fax header information is a legal requirement.

To set a fax header from the control panel

1.Press the button next to Scan/Fax.

2.Press the button next to Fax Menu.

3.Press the button next to Fax Setup.

4.Press the button next to the down arrow to highlight Fax Header, and then press the button next to OK.

5.Use the keypad to enter your personal or company name. When you have finished, press the button next to OK.

6.Use the keypad to enter your fax number, and then press the button next to OK.

For more information, see:

Text and symbols” on page 8

Finish setting up the HP All-in-One

Change the fax resolution

The Resolution setting affects the transmission speed and quality of faxed black-and- white documents. If the receiving fax machine does not support the resolution you have chosen, the HP All-in-One sends faxes at the highest resolution supported by the receiving fax machine.

NOTE: You can only change the resolution for faxes that you are sending in black and white. The HP All-in-One sends all color faxes using Fine resolution.

The following resolution settings are available for sending faxes:

Standard: provides a lower quality fax so that the faxing process will take less time to complete.

Fine: provides high-quality text suitable for faxing most documents. This is the default setting. When sending faxes in color, the HP All-in-One always uses the Fine setting.

Fax setup

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Contents Windows Help HP Photosmart C4340 All-in- One series Page Contents Troubleshooting Use the scan featuresUse the fax features HP warranty and supportHP Photosmart C4340 All-in- One series Help OneHP Photosmart seriesC4340 HelpAll- HP All-in-One overview HP All-in-One at a glanceControl panel buttons One overviewMenu overview Scan/Fax Menu Text and symbolsEnter text using the keypad on the control panel Fax MenuTo erase a letter, number, or symbol Available symbols for dialing fax numbersTo enter a space, pause, or symbol To enter textAvailable symbols Description Use the HP Photosmart SoftwareSetup Guide Find more informationFind more information How do I? How do Supported connection types Finish setting up the HP All-in- OneConnection information Use printer sharingFax setup To enable printer sharing on a Windows computerSet the date and time Adjust the volumeTo adjust the volume of fax sounds Related topicsTo set tone or pulse dialing from the control panel Change settings on the HP All-in-One to receive faxesSet tone or pulse dialing Set the fax speedTo set the fax speed from the control panel Choose the recommended answer setting for your setupTo set the Auto Answer setting Answer setting Change the answer ring pattern for distinctive ringingSet up backup fax reception To turn off paper checking from the control panelBackup Fax Reception screen appears Change settings on the HP All-in-One to send faxesTo set backup fax reception from the control panel To delete all the faxes in memory from the control panelTo set a fax header from the control panel Change the fax resolutionSet the fax header To change the Lighter/Darker setting from the control panel To change the resolution from the control panelChange the Lighter/Darker setting Set new default settingsTo test your fax setup from the control panel Test your fax setupTo set new default settings from the control panel Fax test failed on To load an original on the glass Load originals and load paperLoad originals To load a thick publication on the glass Choose papers for printing and copying HP Premium Photo Paper Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Advanced Photo Paper or HP Photo PaperRecommended papers for printing only Papers to avoid Additional papers to avoid when copyingLoad paper HP Premium Presentation PaperLoad full-size paper or small-size photo paper To load full-size paper To load small-size photo paper in the input tray Load index cards To load index cards in the input trayLoad envelopes To load envelopesLoad other types of paper Avoid paper jams Clear paper jams on To print from a software application Print from your computerPrint from a software application Set the paper size Make the HP All-in-One the default printerChange the print settings for the current job To set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing Change the page orientation To view the print resolutionChange the print speed or quality To select a print speed or qualityPreview your print job Scale the document sizeChange the saturation, brightness, or color tone Printing shortcuts Change the default print settingsTo change the default print settings To preview your print jobTo create a printing shortcut Create printing shortcutsDelete printing shortcuts Click the Printing Shortcuts tabPerform special print jobs Print a borderless imagePrint a photo on photo paper To print a borderless imageTo print a photo on photo paper Off applies no HP Real Life Technologies to the imagePrint using Maximum dpi To print in Maximum dpi modePrint on both sides To print on both sidesPrint a multiple-page document as a booklet To print a multiple-page document as a bookletPrint multiple pages on a single sheet Left-edge binding for left-to-right languagesTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderTo print multiple pages on a single sheet Reverse an image for iron-on transfers To reverse an image for iron-on transfersTo print on transparencies Print on transparenciesPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesPrint a Web Expand Document Options, and then expand Printer FeaturesPrint a poster To print a posterTo stop a print job from the product Stop a print jobTo print a Web To stop a print job from the computerPrint Use the photo features Insert a memory cardPrint photos To insert a memory cardTo print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photosPrint enlargements Print photos from the HP Photosmart Software To print an enlargement of a photoPrint camera-selected Dpof photos To print camera-selected photos using the Dpof standardSave photos to your computer To print photosTo save photos Edit photos using your computerShare photos with friends and relatives To edit photosTo make a copy from the control panel Use the copy featuresMake a copy Change the copy settings for the current job Make multiple copies of the same originalChange copy speed or quality To change the copy qualityPerform special copy jobs Make a borderless copy of a photoPerform special copy jobs Resize an original to fit onto letter or A4 paper To resize a document from the control panelStop copying To stop copyingUse the copy features Use the scan features Scan an image or documentEdit a scanned image To scan to a computerTo stop scanning Edit a scanned documentStop scanning Scan Send a basic fax Use the fax featuresSend a fax If you have another page to fax Send a fax manually from a phoneTo send a basic fax from the control panel If you do not have another page to faxTo send a fax manually from a phone To send a fax using monitor dialing from the control panel Send a fax using monitor dialingSend a fax in Error Correction Mode Receive a fax To change the ECM setting from the control panelError Correction Mode screen appears To receive a fax manuallyStop faxing Fax over the Internet using IP phoneTo cancel a number you are dialing To stop faxing from the control panelPrint fax reports Print fax error reportsTo enable fax confirmation from the control panel Print fax confirmation reportsPrint other reports To set the product to print fax error reports automaticallyPrint the fax log To print the fax log from the control panelTo print reports from the control panel Fax Clean the glass Clean the HP All-in-OneClean the exterior To clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing Work with print cartridges To print a self-test reportHandle the print cartridges Check the estimated ink levelsPrinter Toolbox appears Click the Estimated Ink Level tab Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Choose the right cartridge combinationMaintain HP All -in One Maintain the HP All-in-One Use a photo print cartridge Use the print cartridge protector Ink-backup mode Remove ink from your skin and clothingExit ink-backup mode Advanced print cartridge maintenanceInk-backup mode output Align the print cartridgesTo align newly installed print cartridges Clean the print cartridgesClean the print cartridge contacts To clean the print cartridge contacts Work with print cartridges 103 Clean the area around the ink nozzles To clean the area around the ink nozzlesWork with print cartridges 105 Turn off the HP All-in-One Reduce energy consumption when the HP All-in-One is offTo enable the Standby/Off state Shop for ink supplies To order print cartridges from your desktopShop for ink supplies Troubleshooting common setup issues TroubleshootingSetup troubleshooting View the Readme fileSolution Product will not turn onSolution 4 Contact HP to replace the power supply Solution 2 Reset the productSolution 3 Press the On button more slowly Solution 5 Contact HP support for service After setting up the product, it does not print To uninstall the software and reset the product To start the installation from a Windows computerReceived a message that an Unknown Error has occurred Minimum System Checks screen appearsTo uninstall the software completely Click Selective Startup To run the Disk Cleanup utilityMore information about the Disk Cleanup utility Click the check box next to Do not show this message againTo retry the USB connection To install the softwareRed X appears on the USB connect prompt Registration screen does not appear Uninstall and reinstall the softwareTo uninstall and reinstall the software Paper jams To clear a paper jam from the rear door Information on paperClear paper jams Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup mode Solution 5 Check the print settingsSolution 6 Clean or replace the print catridges Ink is not filling the text or graphics completelySolution 1 Check the print settings Solution 2 Check the paper typeSolution 4 Check the print catridges Solution 5 Replace the print cartridgeSolution 1 Check the paper type Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 6 Replace the print cartridge Solution 4 Clean the print cartridge nozzlesSolution 5 Check the print catridges Printouts are faded or have dull colors Solution 4 Clean the glass Clean the lid backing on Clean the glass onPrintouts seem blurry or fuzzy Printouts have vertical streaks Solution 2 Use a higher quality imageSolution 3 Print the image in a smaller size Printouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedSolution 3 Ensure that the rear door is securely installed Solution 2 Wait while the ink dries Solution 1 Print on a page of plain paperTo remove excess ink using plain paper Ink streaks on the back of the paperTo clean the rollers Solution 2 Check the print settingsSolution 3 Clean the rollers Solution 2 Align the print cartridges Solution 4 Contact HP support for serviceSolution 1 Use TrueType or OpenType fonts Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Load the stack of envelopes correctly Solution 1 Turn on the product Solution 2 Check the envelope typeSolution 3 Tuck the flaps to avoid paper jams Product is not respondingSolution 4 Check the printer driver status Solution 2 Load paper in the input traySolution 3 Select the correct printer To check the printer driver statusSolution 8 Make sure the print carriage can move freely Solution 6 Remove all cancelled print jobs from the queueSolution 7 Clear the paper jam Product prints meaningless characters Solution 10 Reset the productSolution 1 Reset the product Nothing happens when I try to print Solution 2 Print a previously saved version of the documentSolution 4 Check the printer driver status Print troubleshooting 145 Pages in my document came out in the wrong order Solution 1 Check the printer marginsMargins are not printing as expected Solution 3 Load the stack of paper correctly To check your margin settingsSolution 2 Verify the paper size setting Solution 1 Check the margin settings Text or graphics are cut off at the edgeSolution 4 Try printing with borders Solution 2 Check the layout of the documentSolution 3 Load the stack of papers correctly To preview the print layoutSolution 3 Check the print cartridge Blank page came out while printingMemory card troubleshooting My memory card no longer works in my digital camera Solution 1 Remove and reinsert the memory cardOn light is blinking Photo light next to the memory card slots is blinkingProduct does not read the memory card Solution 2 Remove the additional memory cardSolution 1 Insert the memory card properly Solution 1 Install the HP Photosmart Software Solution 3 Remove additional memory cardsSolution 4 Reformat the memory card in your digital camera To install the HP Photosmart SoftwareSolution 2 Turn on the product Solution 3 Turn on the computerSolution 2 Place the original correctly on the glass Copy troubleshootingNothing happens when I try to copy Solution 5 Clear the paper jam Parts of the original do not appear or are cut off Solution 1 Scan, enlarge, and then print a copyResize to Fit is not working as expected Solution 1 Use Resize to Fit to enlarge the photo Image is cropped when I make a borderless copySolution 3 Wipe the glass and the back of the document lid Printout is blank Solution 1 Scan, resize, and print the imageBorderless copy has white space around the edges Scan halts Scan troubleshootingSolution 2 Use photo paper to make borderless copies Solution 4 Start the HP Photosmart software Solution 1 Turn on your computerSolution 3 Install the HP Photosmart software Scan failsScanned image has incorrect page layout Scanned image is blankScanned image is incorrectly cropped Scanned image shows dotted lines instead of textSolution 3 Select the correct OCR language Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missingSolution 1 Turn on the computer Fax troubleshootingScan feature does not work Solution 2 Check the cablesProduct is having problems sending and receiving faxes Test your fax setup on Fax test failed on Troubleshooting Fax troubleshooting 169 Solution 7 Check the phone line for noise Solution 5 Try removing the splitterSolution 6 Make sure the telephone wall jack works properly Fax troubleshooting 171 Solution 13 Check for and resolve any error messages Solution 14 Lower the fax speed Product cannot send faxes, but can receive faxesSolution 4 Check the receiving fax machine for problems Solution 2 Check the fax numberSolution 3 Dial the fax number more slowly Product is having problems sending a manual fax Solution 2 Connect the telephone to the correct portSolution 4 Lower the fax speed Send a fax manually from a phone onSolution 1 Check the phone line for noise Solution 1 Check the receiving fax machine for problemsSolution 2 Check the phone line for noise Pages of a fax I sent are missingSolution 2 Increase the fax resolution Solution 3 Make sure the glass is cleanFax transmission is slow Fax I sent was blank when it was receivedSolution 1 Send the fax in black and white Parts of a fax I sent are cut offSolution 5 Increase the fax speed Solution 2 Lower the fax resolutionSolution 3 Check the phone line for noise Fax tones are recorded on my answering machine Solution 2 Set up the product to answer faxes automatically Product cannot receive faxes, but can send faxesSolution 2 Check the Auto Answer setting Solution 3 Set the product to answer faxes manuallyTroubleshooting Fax troubleshooting 185 Change the answer ring pattern for distinctive ringing on Solution 10 Clear the memory of the product Solution 1 Lower the fax speed Product is having problems receiving a manual faxSolution 11 Check for error messages on the display Solution 2 Check for error messages on the display Product is not answering incoming fax callsSolution 1 Turn on the product Solution 5 Clear the memory of the product Pages of a fax I received are missing Solution 6 Check for error messages on the displaySolution 1 Load paper in the input tray Solution 2 Check the sending fax machine for problems Faxes are received but do not printCause The print cartridge carriage was stalled Computer to which I am connecting has only one phone port Solution 1 Check the sending fax machine for problemsSolution 2 Make sure paper is loaded in the input tray Parts of a fax I received are cut offTroubleshooting Back view of the product Troubleshooting Fax troubleshooting 199 Troubleshooting Fax troubleshooting 201 Solution Fax test failed Solution 2 Try removing the splitterSolution 3 Try another power outlet What to checkFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failedPhone Cord Connected to Correct Port on Fax test failed To plug the phone cord into the correct portUsing Correct Type of Phone Cord with Fax test failed Fax Line Condition test failed Dial Tone Detection test failed Am having problems faxing over the Internet using IP phone Solution 1 Change the fax speedFax log report shows an error Error codeErrors Carriage jam Solution 1 Clear the paper jam from the rear doorProduct messages Solution 2 Clear the paper jam from the front Solution 3 Make sure the print carriage can move freelyPlug the power cord directly into a power outlet To reset the product Solution 5 Print a self-test reportSolution 6 Reset the product Solution 7 Contact HP support for service Carriage blocked Mechanism errorSolution 1 Clear the paper jam Memory is full Door openFirmware revision mismatch Scanner failureScan errors Solution 1 Verify if the software is installed correctlySolution 2 Refresh the Windows Device Manager To refresh the Windows Device ManagerTo check the status of the product To check that the Digital Imaging Monitor is runningCause The Digital Imaging Monitor was not running Solution 5 Check the power supply To check the power supplyTo check the USB connection Solution 7 Try scanning with Windows Image Acquisition WIA To scan using WIASolution 8 Disable the Lexbces service Computer Management screen appears To restart the serviceOn the General tab, in the Service status area, click Start Solution 9 Run the Scan Diagnostic Utility Solution 11 Check the USB chipset and controllerTo check the USB chipset and controller Turn on the product More information about using a USB hub Solution 12 Uninstall and then reinstall the software Click Selective Startup Unable to print To print a test Solution 1 Print a testSolution 2 Clear the print queue To clear the print queueSolution 3 Disconnect and reconnect the USB cable To disconnect and reconnect the USB cableTo verify that the product is set as the default printer To verify the print driverTo check if the printer is paused or offline Solution 5 Check if the printer is paused or offlineSolution 6 Clear the print queue manually To clear the print queue manuallyTo verify the software application Solution 7 Stop and restart the print spoolerTo stop and restart the print spooler To print from NotepadProduct might not be correctly installed Solution 2 Check the power cord and USB cableTo check the USB connection To uninstall and reinstall the product Solution 3 Restart the computerSolution 4 Uninstall and reinstall the product Double-clickAdd/Remove ProgramsSelect Click here to restart later Product was not foundSolution 1 Reset the product To check the USB connection Solution 3 Restart the computer Solution 1 Restart the computer Product could not find available scan destinationsSelect Click here to restart later Error occurred while communicating with the product Solution 1 Reset the product To check the USB connection Solution 3 Restart the computer Solution 6 Contact HP support for service Missing HP Photosmart SoftwareSolution 1 Install the HP Photosmart Software Unreadable files. NN files could not be read Error reading or writing the fileFile messages Photos not found Solution 1 Reinsert the memory cardSolution 2 Print photos from the computer File not foundGeneral user messages Solution 1 Reinsert the memory card in the productSolution 2 Reformat the memory card in your digital camera File corruptedBorderless printing error Solution 1 Close some applications or restart your computerSolution 2 Empty the Recycle Bin on your desktop Memory card errorSolution 3 Push the memory card all the way forward Solution 1 Remove all but one memory cardSolution 2 Remove the memory card and reinsert it correctly DisconnectedCard is inserted incorrectly Card access errorUse only one card at a time Card is damaged Paper messagesCard is not fully inserted Cannot load paper from input tray Paper orientation errorPaper upside down Ink is dryingSolution 3 Check the print settings Solution 1 Replace the rear doorSolution 2 Make sure the paper is loaded correctly Solution 5 Clean the rollers Paper jam or misfeed Paper mismatchProduct not found Power and connection messagesWrong paper width Improper shutdown Solution 2 Connect the product to the computerCommunication test failed Two-way communication lost Carriage stall Print cartridge messagesLow on ink Solution 1 Clear the paper jam from the rear door Solution 5 Print a self-test report Solution 6 Reset the product Need alignment or alignment failed Solution 3 Check if print cartridges are fully inserted Solution 4 Align newly installed print cartridgesSolution 5 Print cartridge might be defective Print cartridges incorrectly installedTo make sure the print cartridges are installed correctly Non-HP cartridges installed Printing in ink-backup modeSolution 1 Insert the print cartridges Solution 2 Remove the tape from the print cartridgesSolution 3 Remove and reinsert the print cartridges Solution 4 Contact HP supportSolution 1 Reinsert the print cartridges Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridge Incompatible print cartridgesPrint cartridge is not intended for use in this product Solution 1 Check the print cartridgeSolution 2 Contact HP support for service Print cartridges in wrong slotTo make sure the print cartridges are installed correctly Print cartridge problem To determine which print cartridge is having the problem Solution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctly Solution 2 Clean the print cartridge contacts Original HP ink has been depleted Previously used genuine HP cartridge installedGeneral printer error Troubleshooting HP warranty and support WarrantyBefore you call HP support Phone support period Placing a call After the phone support periodHP Quick Exchange Service Japan Prepare the product for shipment HP warranty and support Specifications Technical informationEnvironmental product stewardship program Plastics Material safety data sheetsPaper use Recycling programΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory notices Regulatory model identification numberFCC statement FCC statementRegulatory notices 303 Technical information Australia wired fax statement Hinweis für Benutzer des deutschen TelefonnetzwerksGeräuschemission Regulatory notices 307 Technical information Symbols/Numerics Index310 311 312 313 314
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C4342, C4344 specifications

The HP C4342, also known as the HP Photosmart C4342, is an all-in-one printer that has made a significant impact in both home and small office environments. This device stands out for its versatility, combining printing, scanning, and copying capabilities in a single machine. Its sleek design and compact size make it an ideal choice for spaces where real estate is limited, while still providing robust functionality.

One of the main features of the HP C4342 is its ability to deliver high-quality color prints, utilizing HP's advanced inkjet technology. The printer offers a maximum resolution of up to 4800 x 1200 optimized dpi, which ensures that photos and graphics appear vibrant and detailed. Additionally, it is compatible with various paper sizes and types, including photo paper, envelopes, and plain paper, allowing users to print everything from school projects to professional presentations with ease.

The C4342 is equipped with built-in scanning and copying functions, providing users with the capability to digitize documents or create duplicates without the need for a separate machine. The scanner supports a high optical resolution, making it suitable for capturing fine details in images or text. Furthermore, the one-touch copy feature allows for quick and efficient duplication, simplifying everyday tasks.

HP has integrated several technologies into the C4342 to enhance user experience. The printer features HP's Smart Web Printing, which allows users to collect and print content from the web without wasting paper or ink on redundant pages. The device supports borderless photo printing, enabling users to create professional-quality photographs without unsightly white borders.

Connectivity options are another highlight of the HP C4342, allowing for easy setup and operation. The printer supports USB connections for direct user interface with computers, making it straightforward to start printing documents or photos. Additionally, HP's user-friendly software suite simplifies the installation process and offers enhanced editing capabilities for photographs.

In conclusion, the HP C4342 is a reliable all-in-one printer that incorporates a range of features and technologies to meet the diverse needs of users. With its high-quality print capabilities, multi-functionality, and convenient design, it remains a practical choice for anyone seeking an efficient and effective printing solution.