TROUBLESHOOTING
WARNING
Turn off and let cool before servicing. Only a qualified service person should service and repair heater.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE |
| REMEDY |
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| Ignitor electrode positioned wrong | Replace | ignitor. | ||
| Ignitor electrode is broken | Replace | ignitor. | ||
| Ignitor electrode not connected to ignitor | Reconnect ignitor cable. | |||
| cable. |
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When ignitor button is pressed, there is | Ignitor cable pinched or wet keep ignitor | Free ignitor cable if pinched by any metal | |||
no spark at ODS/Pilot. | |||||
cable dry. | or tubing. | ||||
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| Broken ignitor cable | Replace ignitor cable. | |||
| Bad piezo ignitor | Replace piezo ignitor. | |||
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| Appliance burning vapors from paint, hair | Ventilate room. Stop using | |||
Appliance produces unwanted odors. | spray, glues, etc. | products while heater is running. | |||
| Gas leak. | Locate and correct all leaks. | |||
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| Not enough fresh air is available for ODS/ | Open window and/or door ventilation | |||
Appliance shuts off in use. | Pilot to operate. |
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Low line pressure. | Contact local gas company. | ||||
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| ODS/Pilot is partially clogged. | Clean ODS/Pilot. | |||
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Gas odor even when control knob is in | Gas leak. | Locate and correct all leaks. | |||
OFF position. | Control valve defective. | Replace control valve. | |||
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| Gas supply turned off or manual shutoff | Turn on gas supply or open manual shutoff | |||
| valve closed. | valve. |
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| Control knob not in PILOT position. | Turn control knob while in PILOT position. | |||
When ignitor button is pressed, there is | Control knob not pressed in while in Pilot | Press in control knob while in PILOT posi- | |||
spark at ODS/Pilot, but no ignition. | |||||
position | tion. |
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| Air in gas lines when installed. | Continue holding down control knob. Re- | |||
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| peat igniting operation until air is removed | |||
| ODS/Pilot is clogged. | Replace ODS/pilot assembly or get is | |||
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| serviced |
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| Gas regulator setting is not correct. | Replace gas regulator. | |||
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| Control knob not fully pressed in. | Press in control knob fully. | |||
ODS/Pilot lights, but flame goes out when | Control knob not pressed in long enough. | After ODS/pilot lights, keep control knob | |||
control knob is released. | |||||
| pressed in 30 seconds. | ||||
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| Manual shutoff valve not fully open. | Fully open manual shutoff valve. | |||
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