HP 5745, 5740, 5742 To improve print quality, To align the cartridges from the printer software

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Read general instructions in the Help for resolving print quality issues

NOTE: To avoid print quality problems, always turn the printer off using the On button, and wait until the On button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out.

To improve print quality

1.Make sure you are using original HP ink cartridges.

2.Check the printer software to make sure you have selected the appropriate paper type from the Media drop-down list and print quality from the Quality Settings drop-down list.

●In the printer software, click Print, Scan & Fax and then click Set Preferences to access the print properties.

3.Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels on page 73. If the ink cartridges are low on ink consider replacing them.

4.Align the cartridges.

To align the cartridges from the printer software

NOTE: Aligning the cartridges ensures the high-quality output. The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. If you remove and reinstall the same ink cartridge, the HP All-in-One will not prompt you to align the ink cartridges. The HP All- in-One remembers the alignment values for that ink cartridge, so you do not need to realign the ink cartridges.

a.Load letter or A4 unused plain white paper into the paper tray.

b.Depending on your operating system, do one of the following to open the printer software:

c.In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the Printer Toolbox.

d.In Printer Toolbox, click Align Ink Cartridges on the Device Services tab. The printer prints an alignment sheet.

e.Load the cartridge alignment sheet print side down on the right front corner of the scanner glass.

f.Follow the instructions on the printer display to align the cartridges. Recycle or discard the cartridge alignment sheet.

104 Chapter 9 Solve a problem

ENWW

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Contents HP Officejet 5740 e-All-in-One series Page Table of contents 100 170 126144 193Enww How do I? Get started Printer parts Front viewFeature Back viewControl panel and status lights Overview of buttons and lightsControl panel display icons Icon Purpose Photo printing Paper basicsRecommended papers for printing Business documents Everyday printingTips for selecting and using paper Order HP paper suppliesTo load full-size paper Load mediaTo load small-size paper To load legal paper To load envelopes Enww To load an original in the document feeder Load originalTo load original on the scanner glass Open the HP printer software Windows Setup Sleep modeTo set the Sleep mode time Touch PreferencesMobility AccessibilityVisual SupportPrint To print a photo from the printer software Print photosTo print photos from a memory device To print a photo from the computer OS Quality Best or Maximum dpiTo print documents OS Print documentsTo print a document To print on both sides of the page OS Print on both sides duplexingTo print on both sides Print using Near Field Communication NFC Print with AirPrint To print using maximum dpi OS Print using the maximum dpiTo print in maximum dpi mode Quality Maximum dpiTips for printing from a computer Printer settings tipsTips for print success Tips for ink and paperPrinter settings tips Use Web Services HP Printables What are Web Services?EPrint Touch Web Services Setup Set up Web ServicesTo set up Web Services using the printer control panel To set up Web Services using the embedded web serverEnww Print with HP ePrint To ePrint a document from anywhereClick here to go online for more information Use HP Printables Use the HP Connected website Settings Touch Remove Web Services Remove Web ServicesTo remove Web Services Tips for using Web Services Tips for printing apps and using HP ePrintCopy and scan Make a 2-sided copy Copy documentsMake a 1-sided copy Scan To enable the scan to a computer feature WindowsTo enable the scan to a computer feature OS Scan to a computerTo scan an original from HP printer software Windows Scan to a memory deviceTouch Start Scan To scan an original from HP printer software OSScan to Email Set up Scan to EmailTo set up Scan to Email Use Scan to EmailTo change account settings Scan using WebscanChange account settings To enable WebscanTo scan using Webscan Tips for copy and scan success Fax Send a standard fax from the computer Send a faxSend a standard fax To send a standard fax from the printer control panelTo send a standard fax from the computer OS Send a fax from a phoneTo send a standard fax from the computer Windows To send a fax from an extension phoneTouch Send Now Touch Black or Color Send a fax using monitor dialingSend a fax from memory To send a fax from memorySend a fax to multiple recipients Send a fax in Error Correction ModeTo send a fax to multiple recipients using group phone book Touch Group Phone Book ContactTo change the ECM setting from the control panel Touch Fax Setup Touch PreferencesTo receive a fax manually Receive a faxReceive a fax manually Reprint received faxes from memory Set up backup faxTo set backup fax from the printer control panel To reprint faxes in memory from the printer control panelTo forward faxes from the printer control panel Forward faxes to another numberSet automatic reduction for incoming faxes To set automatic reduction from the printer control panelTo add a number to the junk fax list Touch Fax Setup Touch Preferences Touch Junk Fax BlockingBlock unwanted fax numbers To remove numbers from the junk fax listActivate HP Digital Fax Receive faxes using HP Digital FaxHP Digital Fax requirements To modify settings from the HP printer software Windows Modify HP Digital Fax settingsTo modify settings from the printer control panel To modify settings from the HP printer software OSTo set up phone book contacts Set up phone book contactsSet up and change phone book contacts Touch Phone Book ContactDelete phone book contacts Set up and change group phone book contactsTo set up group phone book contacts To change group phone book contactsPrint a list of phone book contacts Touch Print Phone BookSet the answer mode Auto answer Change fax settingsConfigure the fax header To set the answer modeTo set the number of rings before answering Set the number of rings before answeringChange the answer ring pattern for distinctive ring Touch Rings to AnswerTouch Distinctive Ring Set the dial typeSet the redial options To set the dial typeSet the fax speed Set the fax sound volumeTo set the fax sound volume To set the fax speedFax and digital phone services For more information, see Fax over Internet Protocol onFax over Internet Protocol Use reports To enable fax confirmationTouch Fax Setup Touch Reports and touch Fax Confirmation Print fax confirmation reportsPrint and view the fax log Print fax error reportsTo set the printer to print fax error reports automatically To include an image of the fax on the reportPrint a Caller ID Report Clear the fax logPrint the details of the last fax transaction View the Call HistoryTouch Phone book Touch Call history Work with cartridges To check the ink levels from HP Utility Check the estimated ink levelsTo check the ink levels from the printer software Windows Click Supplies StatusReplace the cartridges To replace the cartridgesReplace the cartridges Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer To find the print cartridge reorder numbersUse single-cartridge mode Exit single-cartridge modeCartridge warranty information To disable the usage information function Anonymous usage information storageTips for working with cartridges Connect Your Printer Touch Wireless Settings Touch Wireless Setup Wizard Set up the printer for wireless communicationSet up the printer on your wireless network Before you beginOpen System Preferences Click Printer Setup & SoftwareChange the connection type Connect wirelessly to the printer without a router Test the wireless connectionTurn on or off the wireless capability of the printer Touch Print Reports Touch Wireless Test ReportTo print from a wireless-capable computer Windows Guidelines for using Wi-Fi DirectTo print from a wireless-capable mobile device To print from a wireless-capable computer OS To change IP settings Change network settingsTo print the network configuration To set the link speedDefault Gateway DNS Address HP Utility OS Advanced printer management tools for networked printersToolbox Windows To open the ToolboxAbout cookies To open the embedded Web server using Wi-Fi DirectOpen the embedded Web server To open the embedded Web server via networkTips for setting up and using a networked printer WirelessSolve a problem To clear an internal paper jam Jams and paper-feed issuesClear a paper jam Enww To clear a paper jam in the document feeder Learn how to avoid paper jams Clear a print carriage jamPages are skewing Solve paper-feed problemsPaper is not picked up from a tray Multiple pages are being picked upInk cartridge issues To clean cartridge contactsInk cartridge issues Resolve print issues Printing issuesFix problems with page not printing unable to print To verify that the printer is not paused or offlineWindows 8.1 and Windows To verify that the printer is set as the default printerTo restart the print spooler WindowsWindows XP Ii. Click Manage, and then click Services and ApplicationsWindows Vista To clear the print queueFix print quality issues To check the power connection and reset the printerTo improve print quality To align the cartridges from the printer softwareTo clean the cartridges from the printer software To print a diagnostics page from the printer softwareTo print a diagnostics page from the printer display To align the cartridges from the printer displayTo print a test To clean the cartridges from the printer displayTo align print cartridges from the software Fix ink smears on printouts To automatically clean the print headClick Clean Printheads Click TestCopy issues Troubleshoot copy problemsScan issues Solve scan problemsRun the fax test Fax issuesTo test fax setup via the printer control panel What to do if the fax test failedFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failedPhone Cord Connected to Correct Port on Fax test failed Plug the phone cord into the correct portUsing Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failedFax Line Condition test failed Display always shows Phone Off Hook Troubleshoot fax problemsPrinter is having problems sending and receiving faxes Enww Printer cannot receive faxes, but can send faxes Printer cannot send faxes, but can receive faxes Fax tones are recorded on my answering machine Computer cannot receive faxes HP Digital FaxFind network settings for wireless connection Network and connection issuesFix wireless connection Fix Wi-Fi Direct connectionConvert USB connection to wireless Fix Ethernet connectionPrinter shuts down unexpectedly Printer hardware issuesTo extract the automatic output tray extender manually Printhead alignment failsResolve printer failure HP support by phone HP supportRegister printer Support process Support phone numbers After the phone support period Additional warranty optionsPhone support period Placing a call Technical information Hewlett-Packard Company notices Print specifications SpecificationsEnvironmental specifications Scan specificationsCopy specifications Cartridge yield Print resolutionPaper use Environmental product stewardship programEco-Tips Plastics Material safety data sheetsPower consumption HP inkjet supplies recycling programEpeat Enww Regulatory information Regulatory model identification numberRegulatory information Enww Enww Products with wireless functionality Products with external AC AdaptersWireless functionality in Europe European telephone network declaration Modem/FaxDeclaration of conformity Regulatory information for wireless products Exposure to radio frequency radiationEnww Wireless notice to users in Japan Additional fax setup Set up faxing parallel phone systems Table B-1Select the correct fax setup for your home or office DSL PBX To set up the printer with a separate fax line Case a Separate fax line no voice calls receivedCase B Set up the printer with DSL To set up the printer with DSLEnww Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring serviceTo set up the printer with a shared voice/fax line Case E Shared voice/fax lineTo set up the printer with voice mail Case F Shared voice/fax line with voice mailSet up the printer with a computer dial-up modem Figure B-6Back view of the printerSet up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modemTo set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Figure B-8Example of a parallel splitterShared voice/fax with computer DSL/ADSL modem Figure B-10Example of a parallel splitter Case I Shared voice/fax line with answering machine Figure B-11Back view of the printerEnww Figure B-12Example of a parallel splitter Enww Parallel splitter To set up the printer with a computer DSL/ADSL modem Country/region Enww Serial-type fax setup Test fax setup Errors Windows Low on ink Very low on ink Solution 2 Install the ink cartridges correctly Ink cartridge problemSolution 1 Turn the printer off and on Check cartridge access door Ink cartridge problem Paper size mismatch Ink cartridge carriage stalled Paper jam or tray problem Out of paper Document failed to print Printer failure Door open Ink cartridge failure Counterfeit Cartridge Advisory Incompatible ink cartridges Paper too short Paper too long to auto-duplex Incompatible HP Instant Ink Cartridge Used HP Instant Ink Cartridge Please Connect Printer to HP Connected Cannot Print HP Protected Cartridge Installed Index Enww Enww Fax tests
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5742, 5740, 5745 specifications

The HP 5745 and HP 5742 are multifunctional printers that cater to home and small office environments, combining reliability, efficiency, and advanced printing technology. Both models are equipped to handle a variety of tasks including printing, scanning, copying, and faxing, making them ideal choices for users looking to streamline their workflow in a compact form factor.

One of the standout features of the HP 5745 and 5742 is their impressive print quality. With a resolution of up to 4800 x 1200 optimized dpi, these printers produce crisp text and vibrant color images, suitable for both professional documents and creative projects. The technology behind this high-quality output includes HP’s Inkjet Precision technology, which ensures precise droplet placement for consistent results.

Speed is another notable characteristic of these models, with both capable of printing up to 15 pages per minute (ppm) in black and white and approximately 11 ppm in color. This efficiency is enhanced by the printers’ automatic duplex printing capabilities, allowing users to print on both sides of the paper without manual intervention, thereby saving time and reducing paper usage.

Connectivity options are expansive, with both models supporting Wi-Fi Direct, allowing for easy network-less printing from mobile devices. They also feature mobile printing solutions like HP Smart App, Apple AirPrint, and Google Cloud Print, which facilitate seamless integration with smartphones and tablets. Additionally, a USB interface provides straightforward connectivity for users who prefer direct connections.

The HP 5745 and 5742 are designed with user convenience in mind. A 2.65-inch color touchscreen offers an intuitive interface for easy navigation of menus and functions. Their compact design ensures they fit well in various spaces, while their relatively low operating noise levels make them suitable for quiet office environments.

Both models utilize HP's high-capacity ink cartridges, providing cost-efficiency and high yield outputs. The availability of XL cartridges means less frequent replacements and lower cost per page, a crucial factor for budget-conscious users.

In summary, the HP 5745 and 5742 multifunction printers offer a balanced combination of print quality, speed, and advanced connectivity options. Whether used in a busy home office or a small business setting, these printers are designed to meet a range of printing needs while ensuring user-friendly operation and efficiency.
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