HP 5510 B111A CQ176A#1BH, 5514 E- CQ183A#B1H manual Clear carriage jam, Solve print problem

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Solve a problem

Chapter 8

3.Remove jammed paper.

4.Close the paper path cover.

5.Close the cartridge access door.

6.Try printing again.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Clear carriage jam

Remove any objects, such as paper, that are blocking the print carriage.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer.

To get help from the print display, touch Help from the Home screen. Touch directional key to navigate through help topics, touch Troubleshoot and Support, and then touch Clear Carriage Jam.

Click here to go online for more information.

Solve print problem

Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility.

Click here to go online for more information.

30 Solve a problem

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Contents HP Photosmart 5510 series Page Contents Contents HP Photosmart 5510 series Help Chapter Get to know the HP Photosmart Printer partsControl panel features Control panel featuresHow do I? How do I? Print Print photos from a memory cardRelated topics To print photos from a memory cardLoad full-size paper Load mediaLoad small-size paper Print from anywhere Manage apps To get started with ePrintTips for printing apps and using ePrint Tips for print successTo manage apps Tips for printing from computerPrint Make a black and white copy a. Load paper Copy and scanCopy text or mixed documents Make a color copy a. Load paper Scan to a computer or memory card Tips for copy and scan success Clean printhead automatically Clean ink smearTo clean printhead from the printer display Work with cartridgesTo replace the cartridges To clean ink smear from the printer displayReplace the cartridges Align printer Cartridge warranty information Order ink suppliesTo align printer from the printer display To align printer from the printer softwareTips for working with cartridges Work with cartridges To connect the HP Photosmart using WiFi Protected Setup WPS Use Push Button Configuration PBC methodTouch WiFi Protected Setup Touch Push Button Setup ConnectivityChange from a USB connection to a wireless network Touch WiFi Protected Setup Touch PIN SetupTo connect the product with the Wireless Setup Wizard Use PIN methodConnect a new printer Change network settingsTips for setting up and using a networked printer Advanced printer management tools for networked printers To open the embedded Web serverSolve a problem Get more helpRegister your printer Clear paper jam To clear a paper jamSolve print problem Clear carriage jamHP support by phone Solve copy and scan problemSolve networking problem Prepare printer Additional warranty options Cartridge supply upgradeCheck cartridge access door Ink cartridge problem To solve ink cartridge problemTo clean cartridge contacts Printhead failureInk window Electrical contacts Setup cartridges Older generation cartridgesSolve a problem Technical information Cartridge chip informationSpecifications Your products Eco features Environmental product stewardship programRecycling program Technical information Technical information EU battery directive Set the Energy Save mode To enable or disable Auto Power-Off Touch Enabled or DisabledRegulatory notices Touch After 5 minutes or OffRegulatory notices Products with wireless LAN devices FranceRegulatory wireless statements Exposure to radio frequency radiationTechnical information Index Index