SETUP cartridges
When you first set up the printer, you must install the cartridges that shipped in the box with the printer. These cartridges are labeled SETUP, and they calibrate your printer before the first print job. Failure to install the SETUP cartridges during the initial product setup causes an error.
If you installed a set of regular cartridges, remove them and install the SETUP cartridges to complete printer setup. After printer setup is complete, the printer can use regular cartridges.
WARNING! You must replace the orange caps on the regular cartridges you remove, or they will quickly dry out. Some ink will still evaporate, but less than if the cartridges are uncapped. You can use the orange caps from the SETUP cartridges if necessary.
If you still receive the error message, contact HP support for help.
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Older generation cartridges
You will need to use a newer version of this cartridge. To identify a newer version of the cartridge, look at the
exterior of the cartridge package and find the Warranty Ends date.problem 
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If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement.
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Older generation cartridges | 35 |