HP 5510 B111A CQ176A#1BH, 5514 E- CQ183A#B1H manual Ink window Electrical contacts

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Chapter 8

Wait for the print carriage to move to the ink label part of the product.

c. Press tab on the cartridge indicated in the error message, then remove it from slot.

d. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge.

The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge.

Solve a problem

1Ink window

2Electrical contacts

e. Wipe only the contacts with a dry swab or lint-free cloth.

CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge.

f. On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four copper or gold-colored pins positioned to meet the contacts on the ink cartridge.

g. Use a dry swab or lint-free cloth to wipe the contacts. h. Reinstall the ink cartridge.

i. Close the access door, and check if the error message has gone away.

j. If you still receive the error message, turn the product off, and then on again.

3.If your problem is still not resolved, try replacing cartridges. See Replace the cartridges on page 20 for more information.

Click here to go online for more information.

34 Solve a problem

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Contents HP Photosmart 5510 series Page Contents Contents HP Photosmart 5510 series Help Chapter Get to know the HP Photosmart Printer partsControl panel features Control panel featuresHow do I? How do I? Print Print photos from a memory cardRelated topics To print photos from a memory cardLoad media Load small-size paperLoad full-size paper Print from anywhere Manage apps To get started with ePrintTips for printing apps and using ePrint Tips for print successTo manage apps Tips for printing from computerPrint Copy and scan Copy text or mixed documentsMake a black and white copy a. Load paper Make a color copy a. Load paper Scan to a computer or memory card Tips for copy and scan success Clean printhead automatically Clean ink smearTo clean printhead from the printer display Work with cartridgesTo clean ink smear from the printer display Replace the cartridgesTo replace the cartridges Align printer Cartridge warranty information Order ink suppliesTo align printer from the printer display To align printer from the printer softwareTips for working with cartridges Work with cartridges To connect the HP Photosmart using WiFi Protected Setup WPS Use Push Button Configuration PBC methodTouch WiFi Protected Setup Touch Push Button Setup ConnectivityChange from a USB connection to a wireless network Touch WiFi Protected Setup Touch PIN SetupTo connect the product with the Wireless Setup Wizard Use PIN methodChange network settings Tips for setting up and using a networked printerConnect a new printer Advanced printer management tools for networked printers To open the embedded Web serverSolve a problem Get more helpRegister your printer Clear paper jam To clear a paper jamSolve print problem Clear carriage jamSolve copy and scan problem Solve networking problemHP support by phone Additional warranty options Cartridge supply upgrade Check cartridge access doorPrepare printer Ink cartridge problem To solve ink cartridge problemTo clean cartridge contacts Printhead failureInk window Electrical contacts Setup cartridges Older generation cartridgesSolve a problem Technical information Cartridge chip informationSpecifications Your products Eco features Environmental product stewardship programRecycling program Technical information Technical information EU battery directive Set the Energy Save mode To enable or disable Auto Power-Off Touch Enabled or DisabledRegulatory notices Touch After 5 minutes or OffRegulatory notices Products with wireless LAN devices FranceRegulatory wireless statements Exposure to radio frequency radiationTechnical information Index Index